AYP Healthcare is an online pharmacy store equipped with medicine from all top brands and provides services at your doorstep. AYP Healthcare is a dedicated family-owned pharmacy working in a highly competitive environment and works with compassion. It aims at providing quality services to the customers that are hassle-free and on time. The company is run by a team of highly trained professional pharmacists having all the required clinical knowledge pertaining to the medicines.
Was able to buy a reasonable quantity of painkillers as I need 4 per day and a pack of 16 means I have to buy too frequently. The service was clear and quick with no fuss just good sound questions.
Order placed one month and has never been delivered. Attempts to contact saw the blame placed on a new ordering system but the order was never processed and requests for a refund were ignored.
Payment taken straight away but waiting nearly 2 months for item. Customer service shocking. Just avoid this place. Absolute con artists
Terrible company to do business with. Order placed on 18th March, Money debited from account on 18th March! Still no goods have arrived as of 13th April 24 Email sent on 8th April requesting to cancel and refund, as of 13th April still no response at all !!!! Dreadful experience with this company.
Do not buy from this company,placed an order still hasn’t arrived, do not reply to emails.Telephone line is automated, steer clear.
DO NOT SHOP WITH THEM. This company have stolen my money not delivered what I ordered and have not replied to a single contact with me despite multiple attempts to contact them. I have lost £48.
No goods even though order was Feb 13th. Same excuse about warehouse etc. and a repeated sequence of automated messages. Requested a refund on March 27th but only received it after the intervention of Mastercard. Have reported to Trading Standards.
They have consistently failed to deliver my order or respond to my complaint. I ordered medicines on 16th March. I complained that the order had not arrived and on 28th March they told me they had delivery issues. But I would receive my order by 5th April latest. Today it's 12th April and still no delivery. I will now be taking them to the small claims court.
I ordered three bottles of Hycosan Extra Dry Eye Drops from the company on 7th March and as yet I still haven't received my order. I've contacted the company three times now and have had a vague reply stating that I will receive my order within 2-4 days - which still hasn't happened. I've now asked for a refund which also hasn't been forthcoming. I won't ever use this company again.
I ordered back in February at the cost of £42. No order has been delivered after lots of emails weeks after I got a reply to say it would be there at the following week. Nothing arrived so After another few more emails again told it will be there the following week again nothing!! After few more emails to reply to say that I could have a refund to which I said yes I take the money back again after a few more emails still no order, no refund, no replies to me.,if company does not deliver, or give you a refund, they have stolen your money . Will never use this company again!!
I placed an order on the 26th February, today's date is the 11th April, I am fed up with emails about robots breaking down, troubles with logistics and communications failures Do NOT BUY anything from this company, I believe the AYP in their title stands for AT YOUR PERIL.
Placed order on 11th March not received any goods even been charged no refund even though chased three times,received same generic response.What sort of company does not take phone calls Would never by from here again
STAY AWAY FROM THIS COMPANY, never got my order Iv tried phoning and they are not taking calls, Iv emailed and after only one reply they’re now not responding to them as Iv asked many times for a refund, They’re a rip off
Bunch of scammers. I placed an order on 18 March 2024 and still NOTHING. Tried multiple times to contact and yet again NOTHING!!!!! Do not be fooled by positive reviews on the website or Trustpilot as these are very clearly paid for/fake reviews. AVOID AT ALL COSTS!!!!!!!
AVOID ordered more than 3 weeks ago no responses from customer service and no updates when item will be delivered. Company is a joke!
Dreadful service. Ordered my item on the 16th of March. Still didn’t receive it. I emailed them a few times for a refund but didn’t receive any response. Will never use again. I’m going to dispute this payment with my bank.
Not answered my in inquiries about a delivery
Beware of delivery problems. Placed an order 25th March and it has still not arrived 11th April. No updates emailed regarding despatch dates or delivery dates, as with many mail order companies. I have contacted them and await a response.
Ordered medication in February but after two weeks didn't arrive. Sent email got reply to say an automation system had been installed item would be despatched within two weeks. Item did not arrive so requested cancellation and refund. Email ignored.Customer service a complete disaster recommend you use another company
Neelu Cookson
Apr 15,2024Ordered painkillers weeks ago never delivered but money taken from bank account they don't reply to emails aviod this company trading standards informed.