AYP Healthcare is an online pharmacy store equipped with medicine from all top brands and provides services at your doorstep. AYP Healthcare is a dedicated family-owned pharmacy working in a highly competitive environment and works with compassion. It aims at providing quality services to the customers that are hassle-free and on time. The company is run by a team of highly trained professional pharmacists having all the required clinical knowledge pertaining to the medicines.
Similar to other people, placed an order on 24th Feb, (now 5th April), chased this up and was told something went wrong with their system and they would dispatch by the end of that week, (3 weeks ago), been trying to contact multiple times and since and zero responses. Have raised a dispute with my bank to get my money back.
I made an order over a month ago, but my item still says ‘processing’. I have requested a refund since and tried to get assistance through the contact forms but I have received no answer? I don’t often write negative reviews but I’m unsure if this is a real company…
I placed an order as a consumer almost two months ago and. despite constant chasing, all I get is a generic apology saying it should be despatched in the next 2-4 days - and nothing happens.
Like so many others, it’s been two months since my order, with no delivery, no customer service, and no refund. One word clearly describes my experience - APPALLING!
Ordered Biofreeze on 20th February, despite various communications have received nothing. Have now requested a refund still no response.
Do not order from here . Still waiting for my order which I placed 20th march . Not answering my emails or chat. Shop somewhere else
I would give no stars if I could, they keep saying order will be dispatched by the end of the week, this has been going on since 16th of February. Avoid at all costs.
Amazing service and excellent quality as always thank you so very much ❤ a
Placed an order in 13th March 2024 with delivery 3 days. Not yet received order. Chases them on 21st March advices new warehouse system caused backlog and expect end of week after next which could have been last Thursday (before Easter) Still not received. Messages them twice more and requested update and then full refund no response to either. The new system must be a huge disaster. Very disappointed ☹️ now 4th April not received order or reply to my last two emails. Won’t be using them again. Certainly not for my prescription items unless don’t buy from them. Update May 2nd 2024 Order still not received so have gained a refund from my card company. UPDATE 18th May DO NOT ORDER FROM THIS COMPANY. SUCCESSFULLY RECEIVED REFUND FROM CARD COMPANY. DONT HESITATE TO DO THIS IF THIS COMPANY HAS SCAMMED YOU. ITEM NEVER RECEIVED
Its obvious the positive reviews are not for real. Look at the 4,000 1 star reviews all saying same thing - poor service; no products being sent.
Made an order in January 29/1/24, numerous emails with little or no response. Still no refund or items. 4/4/24. Avoid at all cost!
No product, no replies, no refunds! Chased the product for 3 weeks and have now been chasing a refund for another 3. These guys are robbers!
Placed an order in 12th March 2024 with delivery 3 days. Not yet received order. Chases them on 17th March advices new warehouse system caused backlog and expect end of week after next which could have been last Thursday (before Easter) Still not received. Messages them twice more and requested update and then full refund no response to either. The new system must be a huge disaster. Very disappointed ☹️
Shockingly bad service. Order took 3 weeks to arrive and was the wrong product. No reply to emailed requests for refunds. DO NOT USE.
Medication had 6months to expiry date and also i orded for capsules they sent me tablets I complained but they showed no concern. I regret buying from this company. Customers service 0%
Cancelled majority of my order without any reason. There were messages back and forth asking the reason for the sickness and diarrhoea tablets. Which was fine. Then canceled everything apart from an ointment
Failed to deliver straightforward order despite making three false promises to do so. Eventually claimed a refund from credit card company as they failed to cancel order and ignored requests to issue a refund
Only given them one star because I can’t give them none! This company are scammers. I ordered on 22nd February and chased on 10th March when my order still hadn’t arrived. Was told there was an issue with their dispatch and my order would be with me in 3 days. Still no order by the 17th when I requested a refund, as it was obvious I wasn’t going to receive my order. No reply, no refund. I’ve asked twice since via both their online chat and their online form, and no refund and no order have been forthcoming, but they still have my money!!! Save yourself the time and hassle and order from a company who aren’t an absolute joke.
Items ordered 2 Feb. Still not received. Contacted them several times by email for refund. Responded to say unforseen delay. Contacted them again they again said unforseen delay but I could choose refund. I requested refund, have neither received the goods nor the refund. It is now 3 April.
Emma
Apr 06,2024AVOID! Ordered back in February & never received. Constantly chasing for a refund but no reply. Absolute scam.