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AYP Healthcare is an online pharmacy store equipped with medicine from all top brands and provides services at your doorstep. AYP Healthcare is a dedicated family-owned pharmacy working in a highly competitive environment and works with compassion. It aims at providing quality services to the customers that are hassle-free and on time. The company is run by a team of highly trained professional pharmacists having all the required clinical knowledge pertaining to the medicines.
Reviews 818
Marcus James
Mar 31,2024Despite several emails and excuses in response order never progressed past processing despite being charged. Replies stopped when I asked for a refund. Cannot recommend.
Barry Hilder
Mar 31,2024Sent an order to them and paid for it on20th of feb. Only excuse they gave me for not delivering it was dodgy computer break down. Still waiting for it. Rubbish outfit must be a scam. Cannot contact them. Never again. How they are still operating is beyond me.
KF
Mar 30,2024Ordered a box of painkillers in February. Here we are at the end of March with no sign of the order and only contacted me after I complained. Still no further forward. Awful. Do not use.
Alice
Mar 29,2024Terrible service! Not dispatched after 2 months of purchase, have been contacting its customer service for more than 1 month regarding of refunding but with at least 4 emails sent ( ask politely for reply each week) never come back to me! Save your money and buy things elsewhere!
Olly Ferroni
Mar 29,2024Do not order from this company! I still have not received my order which was placed 26th of February. You cannot call them and they don’t respond to emails or their website contact form! I have requested a refund but heard nothing back!
Sally Lake
Mar 29,2024Ordered 18th March- still not despatched at 28th March. This is the second time they have done this and of course the 3-5 days delivery doesn't start until they despatch. I have no idea when or if my order will ever arrive. I regret placing this order and won't be using them again.
Edwina Bell
Mar 29,2024No delivery and no refund despite chasing. Will go through bank to get a refund. Ordered 23 Feb. Shocking customer service.
LB
Mar 28,2024Ordered a simple off-the-shelf item on 8 February and it was never sent. Complained (twice) and after a few weeks received an apologetic email promising to send by the end of the week - still never arrived. In the end I had to reclaim the money from my card issuer via chargeback which I've never had to do before. Appalling, especially since this company supplies people's medication.
Derrick
Mar 28,2024Quick and efficient delivery
Customer
Mar 28,2024Placed an order with these scammers and they took my money. After the 2-5 day delivery window had passed, I decided to contact them. You cannot phone them as they do not accept calls. I used the online contact tab twice on their website and still no response. Feeling that I had been scammed I contacted my credit card company who got my money back. Shortly after this AYP decided to contact me apologising, do I believe them NO!!!
Mrs smith
Mar 28,2024Over a month and 3 emails and still not delivered or refunded
Sylvia Taylor
Mar 27,2024I placed an order 10 weeks ago and each time I try contacting the company I am told they have a delivery problem. They now give no phone number on their website and are not replying to messages. I am trying to get a refund.
JH
Mar 27,2024Great price and delivered promptly
Ranford Lawrence
Mar 27,2024I ordered items from AYP, over four weeks ago, which have not been delivered. I emailed them several times for a refund and to date have had no reply. I am now in the process of getting in touch with my card provider for them to refund my money.
Rachel Parker
Mar 27,2024This is follow up to my previous poor review…the order was placed on the 19th Feb. I have emailed numerous times, the last being Friday 22nd March, content as follows: “still waiting for a reply and my refund…. Sent from my iPhone” I have yet to receive a reply; below is the last communication from them: On 13 Mar 2024, at 14:37 Your request (45193) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. This email is a service from AYP Healthcare. Delivered by Zendesk [L6MG62-YJW9Y]
DAVID FINLAY
Mar 27,2024Worst customer service I've ever experienced. Do not use this company. Ordered medication and waited 2 weeks before contacting customer service (company advised 3 to 5 day delivery). Customer services told me there was a problem at their end and my order would be sent. A week later and still no delivery. Got the same message from customer services - mistake at their end and will be sent. Cancelled order and awaiting refund. Not holding my breath
peter white
Mar 27,2024waiting since feb for order, nothing and its nearly april, sham of an outfit. would strongly advise to stay clear of this firm
DBS
Mar 27,2024I ordered on 14th march and still haven't got my item. Taken the money but my order status still says processing. Ive completed a contact form twice with no reply and started a live chat and get an auto message saying someone will be with me and then noone is online?!?! Terrible service. I would like a refund!
Andrea Curley
Mar 27,2024DO NOT USE THIS COMPANY , PUT AN ORDER IN 6 WEEKS AGO , KEPT TELLING ME THEY WHERE SENDING, NOW WONT RESPOND AT ALL . TOOK THE MONEY SENT NOTHING
Unit 9 Guardian Business Centre, RM3 8FD, Romford, GB
https://ayp.healthcare
Victor Carr
Mar 31,2024Seriously bad company. Ordered a product. Was told after 3 weeks they didn't have it. 6 weeks later still can't get a refund. Can't speak to anyone, and they don't reply to emails