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Reviews 877
Pamela Palmer
Nov 01,2022Kristy and her team was amazing!!! I would refer Better anytime!
Ken Blackburn
Oct 28,2022On line task tool works well to keep the process on track with few surprises.
Athen Jones
Oct 26,2022Better is a Great team to work with in our home buying experience. Hopeful to work with again soon! Thank you so much!!
Kim
Oct 21,2022From the beginning of my refinance to the end I had a great experience with Better, especially great help from Chris Flowers
Alana
Oct 21,2022If you don't reside in the US, don't waste your time with better.com - don't go through their entire process just because their advisors on the phone tell you that they can help you with a mortgage, because they really Don't trust what their advisors on the phone tell you and absolutely don't pay the appraisal until they tell you that they can do the mortgage.
Keith Hardin
Oct 20,2022The team at Better kept me well informed on the process associated with buying my home. they were really courteous, knowledgeable, available and helpful in the process. I will recommend them to friends and family.
Kate
Oct 19,2022I had an Excellent experience w/Better.com mortgage. My loan processor ‘Hillary Hall’ was fast to respond to any questions I had. I loved the easy ‘On-Line’ Application. I uploaded all the required documents. I got a confirmation that everything was received and under review by the loan underwriting department. I was told to check the online ‘status’ every day, which I did. They did have a few questions on some of the documents I submitted, so I had to provide additional documentation. A week or two later, I got a message from them telling that my ‘loan has been approved’, AND they were going to be able to close early! A few days later, a notary company called me to say they had all my mortgage loan documents, and were ready to meet with me at my convenience, so I could sign them & they could notarize them. I was expecting a lot more hassle. My mortgage application was started and closed in 25 days. Amazing. No problems at all.
Richard Gieske
Oct 11,2022Grace expediently got me on track for the loan that met my needs, making it easy to consolidate some higher interest debt while taking some cash out of my home's equity to help pay for my daughter's college tuition.
Daniel Lennox
Oct 11,2022Process was easy, efficient, and the team was clear on next steps throughout. This is now my third mortgage/refinance done with Better and the process gets easier each time.
Anand Rao
Oct 11,2022Great experience! Loved the detailed yet simple online application process and competitive rates.
Sriram
Oct 11,2022Everything went very smoothly. Ruby was great at guiding me through the process and the technical prowess of the product is obvious.
Aparajith
Oct 11,2022Overall had a good experience. They did the process smoothly; no problems. My only gripe was it was a little hard to get a person to speak to regarding the mortgage if I had questions.
Vidya Sagar Rao Madhavarapu
Oct 11,2022We had a great experience in closing our loan with Better Mortgage. Process was easy did not have any issues dealing with out of state lender via internet. I would recommend Better Mortgage to anyone looking to finance there home.
Anonymous
Oct 10,2022Eric is a top notch loan consultant that made me a believer in Better mortgage. As a small real estate investor, he gave me the best rate, best terms and ultimately the best service (his team included of course). Give Eric and Better a try and you’ll see why they truly are Better in so many ways. Thank you!
Ron Hansen
Oct 10,2022Very easy and convenient experience in refinancing our mortgage. Lance and his team were easily accessible and able and willing to answer questions and guide us through the hole process. We never had to leave our home. The appraisal was coordinated by Better and the closing was in our home - both at our convenience.
George
Oct 10,2022Choosing a good mortgage lender is crucial, whether you’re buying a home for the first time or refinancing an existing loan. BETTER checks all the boxes and is consistently your best choice.
Andrew K
Oct 09,2022I didn't expect Better to be this good. I decided to use Better because of their (much) better interest rates. Their customer service was excellent. Even my agent and title company were pleasantly surprised after having difficulties with other online lenders.
Lic.Enrique Ortiz
Oct 09,2022I Refi my house with Low interest in the market, lower closings costs, I am very happy, with my new loan I save $6,500 annually, Thank you fir your excellent services
Lilly Velazquez
Oct 09,2022The entire refi process was so easy and everyone was so helpful, professional, and informative.
Crystal James
Nov 03,2022Customer service is terrible, my loan consultant didn't even try let alone respond to my emails. I was shopping rates and I was approved by various other lenders but the individual that I was working with provided no customer service and didn't even give an effort. I contacted customer service to see if I could be assigned a new team and they were virtually no help, they just said sorry and I understand your concern. Jesse Padgett was the loan consultant, and my experience was a 0 star. Not personable experience at all.