Emily Cline always is available with information that we need. she is kind and respectful and has the knowledge to help us when we need help.
LIZ!!! She was competent, friendly, and professional.
I had bought a new car and the agent called me the next morning to ask me if I authorized a vehicle change to my policy. He said he would take care of switching the cars on the policy and emailed proof of insurance coverage right away.
Our agent makes too many mistakes and causes us to have to spend too much time on the phone trying to correct her mistakes. This has caused us to to explore other options and possibly change carriers. It’s not worth the stress!!
Alice is very knowledgeable and professional, answered all of my questions and got my issue resolved quickly. I am thankful for her help.
I am always very happy with the customer service Rhonda has been my Agent for many years....
It really all comes down to the impeccable professionalism and service of my rep James. The guy is fantastic, explains everything, and is consistent with the follow-up. Please give him a raise? Thanks, Nat Bassett.
Stacey Vance was very helpful and available with setting up my new home and auto insurance. I greatly appreciate her kindness, knowledge, and availability.
Only a phone call away if I have any questions and they are resolved. Friendly people to deal with.
Elizabeth took time to email us information which gave us extra time to solve a problem. Took all our calls and organized material that we sent to her.
They were able to reduce my debt quickly to an acceptable amount.
friendly agent
Tracy Swann did everything I needed in a timely manner and professionally.
My premium was increased above my vehicle value and they refused to adjust it. So I closed the entire account, I felt robbed/scammed. After having 3 agents over rated premium and poor customer service. I would never recommend this company to any small businesses.
Quick and easy
Always responsive.
Liz Kyle knows stuff
Great service!
Excellent support and lots of suggestions along the way to either enhance coverage and offer opportunities to save premium expense.
Ice's Run Auto Wrecking, Inc.
Mar 25,2023MaryEllen is a wonderful person to work with. She has been so helpful to me and I appreciate her greatly. I formerly worked with Artie Wriston who has been absolutely wonderful through the years with us. So honest and willing to help as much as possible. Great people, great service. I am a pleased company.