BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America.
BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aids in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising which in turn allows us to show you the most relevant results for your search.
The end result is you find the property you are looking for with the minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
ease of use...
The uncertainty in page and the extra expense choices. Like a slot machine feel.
Charged a very high rate compared to booking rate
You quoted £95 for the room but charged £132.08. That is dishonest
Quick phone booking. Thank you Angie
Amazing service! True pro.
Good internet booking .
Easy to finish I didn't like the automatic add on of the refund charge
Rachel at the Reservation was Amazing and Friendly !!! All of my questions were answered and she was also very Helpful ! She was very Pleasant to speak to ! Thanks for your Service !
Good experience.
You charged me for a service I did not want or need. I WANT A REFUND!!
Unclear it was third party booking. Unable to use coupon. Unable to undo.
Advertised as £95 for the booking, charged £124.57 without ANY indication as to the reason for the £30 additional fee (i.e. no breakdown of costs). Dubious cancellation process - no clarity of cancellation fees.
This associate was very helpful, knowledgeable, and friendly.
Booked last minute in a bit of a panic, relatively easy to navigate.
Front desk associates friendly and knowledgeable
Hotel room advertised at special rate of £55 and charged £85.
Had to make a reservation for my father and he wasn't with me at the time... Carolyn was creative in helping us complete our reservation. She is the personification of customer service! So polite and courteous! Thanks Carolyn!
Good experience.
Gerri Taylor
Jan 15,2025I thought I was booking with hotel direct in which case I could’ve had 20% off dinner. Also I booked a room at £45 but confirmation email showed up as £65.77 what a con!! Avoid this website!!! They are charging 17.3% for the priveledge of putting the booking on their system. Just speak to hotel direct and don’t get caught out!!!