After searching online for hours on end trying to find the bamboo belly bandit I came across Born being the only website that did this product. Everywhere else were either sold out or discontinuing the product due to supplier change. I rang up Born London Branch and spoke to a very friendly and helpful member of staff who said she will check if the product was in my size. Luckily they did have one small size left so I placed the order online straight away. Order was with me in 4 days after ordering. Not only this but free delivery aswell...BONUS!!! Package arrived a little bit bent but that could be due to being sent in post or whilst delivering. Many Thanks Born....with only afew weeks left till my due date i was really worried will i get the belly bandit in time and you surely helped me out. Staff are ever so friendly. Overall a fantastic company
I'm pleased with my recent purchase - it came quick and was well packed and I'm delighted with the items. I shall be using the website service again.
I ordered an Ergo Doll Carrier for my Granddaughter's Birthday. on Amazon and other site's it was three times the price, with at least 21 day wait for delivery. Born rang me to let me know that my first colour choice was not available, I chose an alternative which they sent to me ASAP,. It arrived just in time ,my two year old little star love's it thank you Born,
Website was easy to use and easy to find what was looking for.. The personalised nite when item is received is an excellent touch
I purchased the snuzpod bedding bundle. From my inquiry through to the speedy arrival of my product, the entire experience was smooth, professional and memorable by a personally written thank you card, which I thought was a lovely touch. I highly recommend Born and their exceptional customer service.
Product as described, fast and free postage, I would buy from this company again. Myproduct ErgoBaby carrier is sold by many companies for the same price but this one gave free postage, came quickly by 2nd class parcel mail.
Great products, delivered quickly, well packaged with free tissue gift wrapping and a nice personal touch to the invoice. Also received a voucher for use on next purchase. Very happy!
Excellent product, well packaged and prompt delivery. Thank you!
Even only using Born Direct for the first time I know that this will be my main port of call from now on, the customer service is absolutely second to none. From phone calls on a Sunday evening to going the extra mile to try and find a product I was hoping for and amending my order twice(!!) with no issues at all. Thank you so much for making it a pleasure to purchase from you :-)
Order arrived promptly. Very happy with the service we received. Happy to recommend them!
With baby number 2 on the way I tried to put together our fab stokke cot and found I was missing half the screws. Another casualty of our recent house move! In a panic I searched online and found Born were the only company selling the screw sets pretty much in the UK. Given the cost of the cot I took a chance and ordered the replacement sets blindly. Absolutely perfect! Arrived within 24 hours and every bit I needed! Thank you so much Born you saved the day!
I ordered the bugaboo breezy canopy, hardly any other retailers stock the new colours. I placed my order and it arrived the next day with a code for money off my next purchase! Very happy!
Needed spare part for our pram. Excellent prices and very prompt delivery. Efficient as always.
I purchased 6 tranning pants and two dummies quick delivery with tracking number ;) I wasn't not disappointed with any of my items as they were described perfectly. I also received a handwritten thank you card with a discount voucher :) which made me very happy. Such a personal company, beautiful products! I'd spend all day buying from born if I could :) x
The selection of toys for pre school infants and toddlers is lovely. The website is clear and very easy to follow. The goods arrived quickly and were beautifully packaged with an accompanying card with my message to my grandson. He is happily playing with everything I purchased. I will use them again without a doubt.
Package came quickly and was pleased with purchasr
Would deffinately recommend , good communication very efficient
It took us a while finding the pram (Orbit G2) sought for our expected little new one recently, and when we finally came across this website with a user friendly GUI , I took few steps checking their address (google street view), contact number..basically all those few questions marks that could spin in one's head when about to spend an hefty sum of money on an online purchase. Happy with what I saw and the response I had on the phone when I called at 12:00AM that Sunday (or course I didn't expect someone to answer me at the time of the night but at least to make sure the number was leading me to the named company/shop) The order was placed straight away without any hesitation as I was able to run a quick search on Facebook, Youtube to see whether they have a page/account so YEAH Eva (one of the store Managers/Owners) was there running demos of different items. Where the won my heart it's when I heard the door bell going off on that morning of Tuesday (just couple of days after placing the order) -Who's this? -We've got a delivery for you! said the DPD driver... I wasn't too sure what it was as my partner and I been shopping for baby stuff that month, and when I followed the man to the van I could see the long Orbit G2 box there in his van waiting to be taken home.... Such a good experience and rr appreciate the nice touch from Eva also calling me on the day to check if we received the parcel. Will be going back again, in store this time (the London one) to grab some washable nappies. Williams
I made my order by phone , the staff were very friendly and helpful. Im delighted with my baby sheepskin,cant wait for my greatgrandaughter to arrive so we can see her all snuggled up.The order arrived very quickly , A exelant company,
Kathleen
May 01,2014Ordered mountain buggy pod high chair for my 6 month baby and it was delivered in 3 days free delivery. Good product and good service!