Straightforward, efficient and personal service. I would definitely use the site again and just a shame that the store isn't closer to me in London or I would definitely visit regularly based on this experience. I loved the handwritten thank you note that I received with my order - nice touch in an anonymous on line shopping world.
Very helpful over the phone. Very quick delivery. Product great.
Born direct we're very easy to use as an online shop. They came highly recommended from a friend in Bristol who said the shop assistants had done lots if research so you knew you would be buying quality products. The shipping was quick and effective and I liked the card from the lady who packed it.
Thank you for a great service. Great information about when to expect the order to be delivered and very quick delivery. Really friendly service too. The sleep sack I ordered is really cosy, my son loves it
Will definitely use website again for other products. They seem to have many good things. Products arrive safely and on time
I love Born Direct and totally trust that what they stock is tried & tested and the best you can get. Amazing choice, knowledgeable staff and speedy delivery
Very pleased with both the items we ordered and the service we received. Two thumbs up.
Great service - pushchair arrived really quickly. Decided to return an item and friendly response from Born made it no hassle. Will definitely recommend and buy again from Born
from my initial call, checking on available stock, to ordering online and shipping, perfect, efficient and polite service. I highly recommend their business and service to other parents seeking baby related goods
Well, I love pretty much everything about BORN. The location, even if not accessible via Under/Overground, it's served by several and great bus routes. Once you reach Church Street, you can be sure you'll make a wonderful day or afternoon trip, as the shop is surrounded by pretty cafes, bars, restaurants and shops of all sorts. So no time is wasted! The staff is reliable, very kind and show they have a very good grip with what they sell. They know their scores, they are able to advice you thoroughly and if they can save you a bit of money, they would certainly do so. Talking of which, money it's the only not-extremely positive bit, but then again kids stuff is expensive anyway and a real on-the-street shop will never beat internet prices….But hang on….do we want to buy things for our children without proper advice from experts?? NO! So even if I wouldn't call BORN a cheap shop, I would still definitely go there!
i ordered online and received it within the time scale. it was great.
Good speedy delivery and service, postage was pricey for the small package that I required, but I needed it in a hurry so didn't shop around for a better postage price!
I've always been very pleased with buying items from Born. I recently needed nappy accessories close to Christmas and the order arrived very promptly even though they must have been busy at this time of year. Products are always as described and good quality. No complaints whatsoever!
I ordered the Natural/Nude belly bandit bamboo and not only didn't I get the package on time but I also didn't get the colour I ordered.
Quick despatch and arrival despite Christmas
After looking in store, and getting helpful advice decided to order a Bugaboo Bee which arrived safely by courier a day later.
Had been let down by other retailers who took funds despite not having goods in stock and then promising several dates by when I should have the item, but letting me down each time. So when I found this company they were so helpful on the phone and I had the goods speedily couriered at no cost, I was delighted! Great service, and a lovely personalised chrisas card when delivered. They saved my skin this Christmas!
I ordered a couple of recycled eco-toys from Born as Christmas gifts. The order was received very speedily and the quality of the products was excellent. I've no hesitation recommending.
Within two days i had my product - i couldn't believe it. They even went through the trouble of sending me a hand written Christmas / thank you for your purchase card...incredible customer service. Product was exactly as specified. Will definitely be buying from them again.
Danila
Jan 30,2014In Born you can find whatever you need for mums to be, babies and toddlers. Great customer service...and if you want to find something special, different...this is the place for you!