Hi, Received every item exactly as I desired! Thank you!
As a first time mum I had no idea what baby stuff I'd need and so finding a shop like Born helped relieve my stress! The staff were so helpful, friendly and knowledgeable and the products they sell are all high quality, and sourced ethically - which is what I wanted for my baby. I got everything I needed under one roof, from nappies to sling, and from organic cotton wool to hi-tech car seat - plus all my baby's clothes which are gorgeous! I love that I can go online and continue to shop for my little ones growing needs, but I think being able to go to their shop when I was pregnant and talk to someone about what I would actually need saved me from wasting time, money, and from accumulating unnecessary stuff!
I spoke to Georgina about my order (error on my side by the way) and she sorted it straight away. We then went on to discuss other unrelated issues and eventually put the world to rights as if we were old friends. It was an absolute please talking with her. On that conversation alone I will be returning to Born.
Only place online I could find the product I wanted. The price was very good and the delivery time was better than expected. Overall, very please and would happily use again and recommend to anyone.
I had lost my leather strap for the older style baby set and needed another. This was the only place I could find one. It arrived very quickly.
Good products And very good customer service
Born emailed me straight away to let me know my order was with them, then again when it was on its way. Great customer service, wil buy from them again.
Using the website to order was extremely easy, and I got my order very quickly. I am thrilled with the service I received and wouldn't hesitate to recommend Born to any of my friends. I'll definitely be using them again.
We're addicted to this place. This is going to be a very stylish nursery that we're kitting out!!!
I spent around 45 minutes in the shop gleaning advice regarding everything from reusable nappies to slings. The lady was knowledgeable without being pushy. I bought a tripp trapp newborn set which arrived promptly and was a bargain in the sale. Great experience. My only reason for 4 stars rather than 5 is that the prices are slightly higher than elsewhere.
Communicated very well
Rang them to talk through purchase, lovely lady on phone and the transaction was all very smooth. Only 4 stars though as postage and packing was exorbitantly expensive.
It really does make a difference to go into a shop and be greeted politely by staff who know what they are doing. This time in anyone's life can be stressful but Born try and relieve some of that stress by being aware of what they are selling you. Born is heaps better than any of the big chains and I would highly recommend them.
All items were in stock which is great as other companies sold me items that weren't available, even though there website said they were! Arrived safely, however I think shipping is a little slow! Otherwise a great service!
I needed 2 bottles, you can't just buy in the shops desperately. I finally found them on Born Direct and the girls dispatche them immediately for me. Can't thank you enough. Baby only likes these bottles and I am about to purchase some more knowing they will be delivered as quickly as possible.
Great selection of nursery/feeding stuff. Easy to use website and tracking of delivery. Goods arrived in perfect condition. Very happy customer.
I bought things that I have not seen anywhere else, and they arrived beautifully packed in tissue paper and with a notelet receipt. It was very personal and the products were gorgeous.
The front wheels in my trusty but ancient cameleon finally died. The bugaboo site wa out of stock, but born had them in and delivered to me in a matter if days. Their service over the phone was brill and answered my questions perfectly. The buggy feels like new again. Happy customer and happy baby!
I needed some parts for my sleepi and I wasnt too sure what the part was called, but after speaking to a member of staff I knew which part it was. Also a few days later I needed something else and this item was added onto my existing order saving me a delivery charge. All ladies I spoke to were very helpful.
marina
Mar 14,2014Catherine was so kind and helpful. I live in the middle of nowhere and the package arrived very quickly. The products were excellent.