This is our second time ordering 3 of the Bouncepad SurfaceGo 2 stands with Brother printer mount. When I had questions about the Placard Board printing, the customer service department answered my questions quickly!
Great, fast service, good communication, worthwhile product.
The customer service was exceptional and they could not do enough to help me.
Customer service representative Tanya was extremely helpful and quick to provide a solution for the issue I was experiencing. I was pleased with her responsiveness and the overall process of resolving my issue. Shipping was surprisingly quick, and I’m very happy with my products!
Easy Order Process. Responsive all our inquiries and fast turnaround time.
My order was delivered to the wrong place. It was verified. I’m still waiting for my idem to be resent. Why is this? I’ve spent thousands with you and have another location to open next summer. I may just find my items somewhere else.
Tanya in Customer Services was fantastic, we contacted her with a query and she responded quickly and effectively. She was able to help fix our query as soon as possible and communicated effectively and efficiently throughout.
Perfect! Great service.
Fantastic customer service and quick delivery.
Fantastic product! Well built!
I had a question about tablet compatibility, so I jumped on a chat with a representative from Bouncepad. They had an answer almost immediately. I ordered two stands for our brand new church and they were both delivered very quickly. They were so easy to assemble that I had both of them ready to go for our very next worship service.
Products shipped quickly and were easy to install. They've worked great so far!
Well described and visualised. Easy to order and delivered on time. Good solid well made product
Super customer service, fast delivery and a very innovative product. We will be ordering additional kiosks for our children's ministry check-in. Love the Planning Center recommendation and video training.
The product arrived promptly. When I first opened up the box I knew it was going to be high quality just the way it was packaged. I’m very pleased with the kiosk I purchased. It is very good quality. I actually ordered another one the next day!
very fast delivery
These stands have made the sign in process for our children's ministry so much easier! I cannot recommend this product enough!
Item went out of stock as my processed. Customer service reached out to offer alternative item and still have it ship on time. We made the change and were able to receive our item when it was needed. Thank you!
Customer service was excellent an on point with all of our details and equipment swap. Very responsive also.
Valerie
Jul 23,2024I don't like the fact that I have to create my own graphics in Adobe Illustrator (which I am not familiar with) in order to use the sign plates. You should have designers who do this for your customers.