If you have a faulty product, we will send a replacement out and swap it over for you on your door step, so you dont need to worry about going to a post office or even writing an address out.
Good quality tents!
Great product, fast delivery
Speedy and efficient, as well as understanding and considerate with my request.
We bought a Pizza Oven/Log burner from boutique camping in September last year, we weren't completely happy with the stove so we contacted customer services who went above and beyond to rectify our issues. If only all companies valued their customers in such high regard. Highly recommend..
Quick delivery, excellent quality.
Cracking little stove very well built, well packaged and delivered within 2 days
Quality product and next day delivery.10/10.
Love these tents! Absolutely stunning and built to last, staff all very knowledgeable about their products. All equipment looks to be of the highest quality. Can’t wait to get out there camping and test it all out!🥰
prompt answer to emails and helpful staff
Fast delivery and fantastic purchase, will be back to buy more
Great! ordered in the afternoon, received in the morning! Were super helpful when we had a fault with an item. Will most definately be buying from them again
Well made and great communications.
We ordered a 4m Nova Dome tent. So far we’ve only put it up in the garden but are planning to go camping in it soon. It’s easy to put up if you follow instructions on video. Very spacious inside and the headroom is fantastic. The quality is excellent and it feels robust. It arrived boxed in a large canvas bag which is easy to stow away. Haven’t used in the rain as yet. Everyone who has seen it is really impressed with how it looks. We can’t wait to camp in it properly. The team were very helpful too, spoke to Sam. The added trolley was really too. So in all, I highly recommend this product to anyone thinking of getting one.
Brilliant company with excellent customer service, placed few orders over the years and very happy with the service and high quality products. Would definitely recommend.
Delivery was really quick and the mattress I ordered was excellent quality but sadly I am returning it as it’s just too bulky for me to carry around on my travels.
Customer service was fantastic - I ordered incorrectly at first and they were super helpful to fix it. I was recommended to BC because friends gave them great reviews on customer service and product.
Excellent service all items as expected great price and quick delivery
Where to start...I haven't received the tent yet because of issues with customs, I've spend probably 8 hours on the phone trying to sort things out, why? Because the tent is manufactured in China so if the value is over $800 you have to provide your SS#, name, address, etc to DHL/Customs before the package can be released, only DHL sends a "cryptic" email asking for this information and telling you to "click the link" and provide your life information on a non secure site. Makes perfect sense to me. Of course that couldn't possibly be a scam, just click the link and provide your date of birth, SS#, phone number, name and address. I sure hope the tent is fantastic to make up for all of the headache the shipping has been. Oh, do tell where they say they manufacture their products in China and not the UK. I'll buy in the good 'ol USA from now on!
Tent arrived 0n time seems good quality great feel to it Find front guy rope by the door a bit troublesome but still worth money
Mylo
Apr 30,2025Missed out on a discount that I noticed after purchase and they sorted it right out without any hassle, within a day. Really good customer service.