From our Nottingham based workshop we provide a range of premium quality handmade personalised gifts. We've been supplying gifts online since 2014 and we are very proud of our products and customer service. Our craftsmen are very passionate about their work and want everybody who receives something from us to be delighted with their experience. Nothing beats the positive feedback we often receive from our customers. Shop by category: Engraved Pens Engraved Glassware Personalised Notebooks Luxury Gift Sets Personalised Teddy Bears Engraved Jewellery Personalised Mugs Personalised Candles We are constantly adding to our range of luxury gifts to provide you with the best selection of gifts, whether you're celebrating a Birthday, Anniversary, Christmas or any other special occasion. Thanks for shopping with us - we really hope you enjoy our site as much as we do!
Slight issues with one box which you replaced within 24 hours. To be honest it wasn’t that big an issue and I didn’t ask for a replacement just informed you for your information. Excellent pen and box set. Loved by colleague who was leaving job. All round brilliant gift and service
Lovely teapot. Arrived as për schedule. Packaging was good.
excellent quality better than I was expecting
This was a perfect keepsake gift . The item was packed in a lovely box and the order was promptly made and delivered.
As described, fast and efficient. Extremely pleased.
Amazing quality! Would reccommend and buy again
I order some mugs for my nephew wedding. The Mugs were perfect and had a choose or selection. They arrived in time and with care.
Fantastic service, prompt response to my enquiries and the pens were great!
I placed an order late Wednesday at over £150, selecting next working day delivery and paying the extra charge for such. As it was late Wednesday I expected delivery on Friday. I purchased engraved pens as gifts for employees in India and Thailand whom I was traveling to visit on the coming Tuesday. The Thursday after placing my order I received a text from DPD stating that due to a delay I would receive the shipment on Wednesday! I contacted Boutique Gifts to explain my situation and their response was that they'd received no explanation for the delay either, and that I would likely receive the shipment before Wednesday. The shipment arrived on Tuesday, 4 days after I had expected it. By which time I was already in the air on route to India. Complete waste of money. Zero help from BG team.
The pens I ordered did not arrive as the order. They were on priority delivery. They were specifically ordered to be customised and delivered on time. The company were good enough to admit this was their mistake. There was not good will gesture to make up for the issue which left me out of pocket as due to the delay I had to send the pens myself onward as they could not be delivered in person as intended. The pens were good quality. The service and good will is not to my liking and this is why despite requesting a good will gesture there was no reply. I have lost time and incurred costs due to the error caused by Boutique.
Perfect product , the engrav d message was done lovely the product looked more expensive than it was .
I bought these mugs as a special wedding present with their names on it. The mugs were securely packaged and arrived on time
I ordered a coir doormat with house address written on it. It arrived quickly and well wrapped. The address was very clearly written and easily read, even the postman was impressed! I am very pleased with it, thank you.
I wanted to give more stars but I wasn’t happy with the quality of the scented candles or the price. I feel the scent was weak. The jar was clear glass and small for 2 candles this cost £30. I feel I could of got a candle 2/3 times bigger for same price elsewhere. Fast delivery was definitely something to give postive feedback and the engraving service but the overall disappointment of the items weighed far greater particularly as these were personalised gift for 60th and 70th birthday
Excellent service, beautifully packaged, very speedy delivery, will definitely order from this company again.
Quick service. Lovely personalised gift.
Quick delivery excellent item
Pen and Refill The gift was well packaged and arrived safely. Sadly it was delivered one day later than I'd hoped for the occasion and the additional item ordered was omitted so I had to wait further time for this. In the end I didn't pass on the gift.
Very quick delivery and perfect present, packaged beautifully. Very pleased with my purchase of an engraved pen and case, my son loved his gift. Highly recommended 👌 great quality too.
MISSANNIEMALIK
Jun 08,2024Excellent for delivery of goods and the gift was beautiful packed and presentation was amazing