Quick sample response and dealt with technical questions immediately
Great customer service from Alex, who was able get our order to us earlier than expected, this helped to keep our bathroom project on track. Now the tiles are (finally) on the wall they look beautiful. I would purchase from Boutique Stone again. Thanks again Alex
Amazing tiles, excellent quality, great customer service, really helpful that they can hold an order until you are ready for delivery. Great communication throughout, efficient and quick delivery, thank you!
Great customer service and top quality product. Recently purchased limestone floor tiles with tumbled edge. 10 / 10
Overall a good experience ordering from Boutique Stone. Good communication from warehouse operations. Tiles were packaged well for transport with additional protective foam and polystyrene used, which was a big relief given that all the free samples had arrived broken and not so well protected. An additional tile was placed on top of the pallet to provide solid protection on top, which I thought was a thoughtful touch and not one I’ve seen from other suppliers and I have used a few. I’ve not inspected each box yet but everything seems to be in order. Tiles look amazing and I can’t wait to get them installed!
Dreamy process, dreamy tiles. Order your tiles with boutique stone - you really won’t regret it! Alex was so helpful from start to finish and made such a great effort to get us so additional tiles on top of our main order at lightening speed! The tiles are of superior quality and are shipped extremely well protected, not one broken tile on arrival! Thank you again to the whole team at boutique stone, we will be back!
Very happy with the quality of their products and the customer service is exceptional. Most professional supplier I’ve ever came accross.
From beginning to end the process was not just smooth but the levels ps customer support, attention and care were exceptional. From order to door quite honestly one of the best customer experiences I have had. The tiles are also beautiful.
I was recommended Boutique stone by a friend From meeting Alex in the Armley showroom I felt at ease and was really impressed how helpful he was. Choosing tiles for my bathroom was a big decision and he was very patient. I would highly recommend a visit. Delivery was on time and the driver again was polite and helpful. I am more than happy with how my bathroom turned out.
Great quality tiles. Quick delivery. An extremely helpful delivery driver.
Great service from samples through to delivery
Product excellent,followed with so much help regarding delivery, but most importantly the fitting of the tiles. Very helpful. Definitely worth purchasing from.
Very happy customer. Alex and James couldn't have been more helpful. Quality of the tiles is amazing! So happy with our bathroom. Thank you!
Excellent customer service provided by Alex. So helpful and friendly, hassle free delivery and amazing tiles. Thank you!
Beautiful tiles, with excellent customer service and after-care.
Helpful telephone support from Alex around information on products, quantity needed, and pricing. Calls were answered promptly and delivery straight forward.
Stunning tiles and great communication from Alex throughout
Beautiful tiles. Kept up to date with every detail of the delivery process by Alex - delivery was so quick. My builder was extremely impressed too and will be recommending you to others. So nice to have such a personal service.
We were late picking tiles for our bathroom. With the mix we selected one was on a longer lead time, but Boutique Stone were very helpful and managed to get this earlier, so all the tiles arrived at the same time allowing us to start the tiling with no delay
Stuart Lea
Jul 17,2024Excellent customer service and support. Managed to get me out of a difficult situation. The product is excellent and their knowledge was second to none. Highly recommended A+++