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Reviews 874
Angela Marshall
Apr 30,2022Excellent quality, surpassed my expectations, loooks beautiful, very pleased with this company from ordering to delivery. Thankyou.
Julie Milne
Apr 30,2022Ordered 5 samples, 2 came with no labels, so could not chose those fabrics, delivery was scheduled for the Saturday, waited in, no delivery came, no call centre open, to phone about delivery. Phoned Monday and was told there was no room on the van for your bed, delivery was then scheduled for Wednesday, I complained, the staff said they would phone, they never did. Delivery finally arrived, I had to sign for the bed, before they would deliver, when I said, I had not seen the bed yet, and I will sign once you deliver, I was told they would just leave the bed in the street. Very unhappy about the service, the bed is nice though, would not order from them again though.
Kenneth Gill
Apr 30,2022Good value for money,,British made. Arrived promptly, there was a delivery mix up but sorted out within a few days with minimal fuss. I found the staff polite knowledgeable and friendly. The delivery drivers ( Kevin or Kelvin I think) were obliging and very helpful indeed. Even phoning me when he knew he was going to be 15 min late (never had that before) 5 stars from start to finish from my point of view. Ken.
Mrs Gail Woods
Apr 30,2022Delivery crew didn't want to take the bed upstairs to the bedroom. One connector was put on incorrectly so the two halves couldn't be joined. The fabric knap is so badly matched that the two halves look like they are completely different colours. Headboard holes are unfinished and too close together The non-slip base requires me to adjust my slipped mattress every day. Not cheap to buy and not impressed
TIMI
Apr 30,2022Beautifully made beds...
Elizabeth Mccreath
Apr 30,2022Excellent mattress, very satisfied with my choice for quality, comfort & value.
Robert Lee
Apr 30,2022Really happy with our choice. Excellent service and speedy delivery.
Oxford
Apr 30,2022Superb service and product. I found British Beds Direct by chance and what a great experience. I ordered 4 material samples and they arrived the next day. I chose the headboard, bed and mattress and all arrived in a few weeks. Quality superb. I throughly recommend the service and product. Friendly professional service from start to finish.
Dan
Apr 30,2022Excellent! I found British Beds Direct by way of a happy accident when I was searching for a headboard for my bed. They sent some fabric samples swiftly, and one was perfect. The headboard arrived safely and faster than promised. I'm really happy with the product and their service. 10/10 from me! Thank you!
idwal david
Apr 30,2022Quick service ,appreciated the pre delivery telephone call.Delivery people pleasant and helpful.
Yvonne
Apr 30,2022Excellent service from start to finish, great quality bed and great customer service, highly recommend.
Suzette Holmes
Apr 30,2022Excellent,efficient service, very pleased.
C T
Apr 30,2022Really pleased overall- samples sent were nice- and accurate to the one we ordered. Bed is of high quality.
mrs jane may
Apr 30,2022Top class extremely satisfied with product price and delivery thankyou
Jean
Apr 30,2022The gentlemen who delivered the new bed were very helpful. Our stairs are a bit awkward, being narrow and very closed in. The guys had a bit of a struggle but they managed in the end. We were very impressed with their way of handling things.
Hilary Soms
Apr 30,2022User-friendly website, prompt delivery and great value for money, with excellent service.
Gail
Apr 30,2022Beautiful divan bed base. Lovely finish and quality fabric. Couldn't recommend more!
Adrienne
Apr 30,2022Fast delivery, great headboard, thanks.
Tom Taylor
Apr 30,2022Very wide range of colours and materials. Free samples available. Excellent service @nd delivery.
Unit 1A - 1D, The Hill Top Estate, B70 0TX, West Bromwich, GB
http://britishbedsdirect.co.uk
anna roullier
Apr 30,2022Bought bed base from their Clearance selection. Great product - can't see anything wrong with it. Great discount. Delivered quickly. Would definitely use again.