CareAbout
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About CareAbout
Who we are?
CareAbout is Australia’s Leading Home Care placement service, providing provider connection services for over 7+ years. Through our heartfelt support, we’ve built the trust of 120,000+ families Australia-wide and counting.
What does CareAbout do?
We help you find a quality Home Care Package provider or Nursing Home that matches your care needs across Australia. Saving you hours of time researching and finding a provider.
Contact Us
Speak to a care expert on 13 13 00 and find a way through the maze of Aged Care. Visit our website - Careabout.com.au
Helpful Information
What is My Aged Care? Home Care Packages Home Care Package Levels Aged Care Homes
Reviews 722
Marilyn
Jan 23,2025Jake listened to our concerns and followed up promptly to let us know how he was trying to help us
DIANA
Jan 23,2025Very helpful and understanding. Listened to what I was saying and gave great advice
Leonard Brown
Jan 23,2025I was extremely impressed with the advice offered to me by my Care Advisor who displayed a Professional approach to my questions and I offer Clare Durrant a sincere thank you for her help and assistance which was greatly appreciated, thank you
Carolyn
Jan 23,2025The aged journey is a nightmare to try and navigate yourself. Having to manage aged car for my parents was becoming totally confusing and frustrating. With so many fingers in the pie I didn't know which way to turn. I found Care About online and had a wonderful phone conversation with Rishi Deepak who was so understanding and caring. Rishi is so knowledgeable, and I learnt so much in that hour than I have in the last 6 months. If you are struggling with the aged maze then please ring this wonderful organisation.
Chris
Jan 22,2025When I had no idea what to do I rang care about and Rishi was extremely helpful and went out of his way to make sure I was relaxed and that I understood what he was telling me. He spoke in words that I understood.
Kev
Jan 22,2025You are certainly not keeping on top of your communications. My appointment is for tomorrow!!!!!!
M. D.
Jan 22,2025Cant get any information without giving personal details
Anita Mohle
Jan 22,2025Great company. Really quick response to my online enquiry. Very professional and friendly lady who called me. Even though I had sorted some assistance for my sister in between my online enquiry and directly speaking to Care About the advice given reassured me that I could contact them again for assistance (if the first Aged Care provider doesn't work out). Very impressed.
not_provided
Jan 21,2025Excellent & prompt service And follow up call
Sherry Swanson
Jan 21,2025Fiona was so supportive, patient, and full of information. I highly recommend anyone calling CareAbout and actually feeling cared about.
Claire
Jan 21,2025The lady that I talked with was very kind and helpful and took extra time with me when I had questions
Melita O'Regan
Jan 21,2025When I asked for help in an emergency situation. They took it in consideration. In a couple of days it was approved. Time for me to fly with no worries. I was given the five days schedule and who is coming for every day care. My husband and I are happy with the service.
customer
Jan 20,2025Staff are very helpful and know how to help and understand the needs of elderly people
customer
Jan 19,2025I am a busy lady and trying to manage dad's supports I need it to be less hassle and direct services. After going through must questions with Careabout I was then called up and had to go through another round of questions for the same answers
customer
Jan 19,2025Professional interaction and communication with Angela. Helpful and able to assist with inquiries.
Kelly and jacquie customer
Jan 19,2025Jake made a great difference in making understanding the process easier and was very prompt in getting back to us he is a credit to your company
Shona Williams
Jan 18,2025The representative I spoke too was very helpful and knowledgeable on the subject of providers for home care.
robert johnson
Jan 18,2025great company to deal with very helpful solved my problem
Dennis Nichols
Jan 18,2025it took some waitng time but we are ventually going to get some help we are told that monday a person will be visiting to tend to our needs
Office 207, 28 Riddell Parade, 3185, Elsternwick, AU
https://www.careabout.com.au
Aida Escandor
Jan 23,2025I received an email from Effie Pramataris the senior Coordinator Hills Communit Care today 23/Jan/2025 regarding the issues that occurred after my lawn was mowed (damaged pipe).Her email has no basis.She said the damaged pipe being discussed is 3 years old when in fact it’s only 4 months old. I called her so I can explain to her what my point is but kept on interrupting me and she is not even letting me finished what I want to say. Until I say can you please listen to me first. She kept on saying ..we go round and round the discussion and I told her because she doesn’t want to listen and kept on depending the other party.I am not accusing the lawn mower did the damaged because I have no proof , Effie has not proof, the photos I sent to them could be a proof as suggested by Yolanda the other coordinator. Will they accept ? No Effie straight away believed the other party. Who is telling the truth ?what can they do to this situation?as I do not watch them while mowering. I was expecting a little bit of moral support from the senior staff but all I got was disappointment with her rudeness and disrespect. Straight away she told me that Craig the mower man will not come back to do my lawn and she doesn’t have anyone to do it for me anymore. I told her the feeling is mutual. She is very selfish, rude, disrespectful and doesn’t deserve her position as coordinator for community care.She should be given training on customer service. In the end I requested her to cancel their service for my lawn.