I was guided thru everything by Care Patrol. Was satisfied with everything and everyone.
Love the fact we had Care Patrol to place a loved one again.
Todd Seidl was excellent. Very thorough and very compassionate
Our representative, Lisa, was excellent. She delivered exactly as promised by the service, but added more. She has deep working knowledge of all of the options in our area and knew many of the administrators, as well as some of the residents. We found our home, thanks to Lisa. Thank you Care Patrol.
Dina was very helpful quick to respond and made it an easy transition
Care patrol came through for us again. We had an urgent situation and Care Patrol found a suitable place for my brother on time.
The best place to go for information on the confusing world of Memory Care facilities! Your advisor will do the legwork that takes the average person so much time and effort that you're almost too tired to tour facilities. Go to someone who has the connections and will help you make the most informed decision possible. They provide peace of mind during a very stressful time and can help simplify a difficult, but super important process.
Lena Hennis, of Care Patrol, Melbourne, has been the most helpful person in trying to find a placement for my brother. She has outstanding empathy, returns calls quickly and really does try to facilitate even outside her location area. She is unique in her field and does an amazing job.
Myra was a phenomenal support for our family. She assisted us in touring several assisted living centers. Helped us coordinate with our father's current placement and the new placement. She was able to find us the perfect placement in less than a week and we could not be happier with the new placement. Myra had full understanding of the process. She recognized how stressful it was for our family and was available to answer our many questions with kindness and respect.
Helped me find the right place for my wife. Thank you!
Before using Care Patrol, I was starting to lose faith in the various institutions that provide support for the aging population. At various times throughout my mother's past months, I was continually disappointed with the lack of care, compassion, and accountability. On a recommendation of one of my clients, I contacted Care Patrol. The difference was immediately noticed. The advisor was incredibly supportive, compassionate, and dependable. That seems like a given in the field, but unfortunately, it is not. Dina was heads and shoulders above the rest. Thank you. A thousand times, thank you!
Care Patrol is such a wonderful service. Dina took such good care of us when having to navigate these difficult waters when putting our mom in a assisted living facility hopefully for short term. She arranged everything and talked us through the process. Always there for us and I cannot express our gratitude to her for all she did. I would not hesitate a bit to recommend Care Patrol to friends and family!
A tremendous help at a stressful time.
My 89 year old mother fell right after Christmas breaking her wrist pretty bad. We knew at that point, she was not safe to be living on her own. We reached out to Mary Ann at CarePatrol who was wonderful. She researched the best communities she felt would fit my mom's personality. She suggested a two room apartment, rather than one room, since my mom was moving from a three bedroom apartment. Mary Ann felt this would be a better transition and it was. My mom is so happy, involved in activities, meeting new people and safe. I would highly recommend Mary Ann. She knows all the communities so well and makes it so easy for the family. Mary Ann took care of everything and made the transition for all of us so easy.
I am so pleased and appreciative of all the guidance and help I have received and am still receiving. George Alber answers all my questions within a few minutes of receiving my text/phone call. He, and CarePatrol, are making the process of moving my mother into assisted living less stressful. I highly recommend them if you find yourself in my situation.
Angela at Care Patrol is the best I've ever had the pleasure of working with to help a client. I needed affordable housing that included 24/7 care for a client that has run out of money but was not eligible for Medicaid. Angela was communicating with me multiple times a day from day one. Even communicating with the family and meeting them for tours. She was able to find the perfect home for our client in record time! I could not say enough good things about Angela and this company. They worked a miracle, I couldn't have done this without them! Thank you a million times.
We had just started working with Melanie Lockerby to help us find an assisted living facility for my mother in law. Things changed very rapidly and we needed to get her somewhere safe within a very few days. We had only toured one facility at the time but it turned out that that one was the best for our situation. She jumped through hoops to get us in fast and over a weekend no less! Couldn't be happier with Melanie or the facility. Thank you! Becky Scott P.S. When I first heard of Melanie and Care Patrol I called and left a message right away. She called me back very soon after and talked with me for an hour regarding our situation. She had answers and was very caring.
Bonnie was amazing! She went above and beyond with her follow up and listening to my specific needs. She showed me only places that were within the budget and helped us find the most caring and professional place for my grandma! I'm so grateful for her guidance in a very overwhelming situation. I can't give enough stars!
CarePatrol was recommended to me by a coworker when I needed assistance with locating memory care for my husband. While it is difficult to place your loved one in assisted living, they made the process very easy. They are knowledgeable, caring and provide excellent customer service. I highly recommend their services.
Tina
Apr 02,2022We are so grateful to Rhonda Thomas from Care Patrol Montgomery County. Rhonda was very knowledgeable, professional and friendly and made the process of finding my mom a Memory Care home that fit my mom’s needs seamless. We would highly recommend Rhonda. Thank You!