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Reviews 854
Denay Thomas-Fite
Nov 06,2021Kelly was such a blessing to me in finding a facility for my husband. She worked non stop and was in constant contact with me to ensure everything went smoothly. I highly recommend her and this organization for placing your loved one into the right facility.
Bonnie Walton-Wade
Nov 04,2021Tracy and CarePatrol were absolute life savers. The choices were wonderful with attention to what would work for our budget. Tracy also went above and beyond as our liaison and looked out for us like family with great follow up. A truly wonderful resource!
Robert "Bob"
Oct 29,2021Heinz and CarePatrol are the most knowledgeable and reliable company for the placing of elderly. Heinz assisted with the placement of my Mom & Dad when they moved from Florida to Indiana. I could not be happier or more satisfied. Heinz is the first and only person who comes to mind when anyone asks for elder care assistance. I recommend Heinz to family, neighbors, and friends. He is the most reliable person I know... Thank you again Heinz, you are the BEST.
Kathy Peele
Oct 27,2021Wonderful experience. Heinz was very helpful and listened to what we wanted for my mom. He has been very helpful during this difficult transition. He is very timely with his communication.
customer
Oct 20,2021We are so thankful to Tammy for helping us find somewhere for my grandpa. She was amazing and there for us when we thought there were no other options.
Jennifer
Oct 20,2021Thanks for your help when my Dad was in crisis. Am grateful for the support.
Gene Randall
Oct 20,2021We've been pleasantly and successfully working with Angela Houser near Rogers, Arkansas for the last several months. The gentle and sincere way she communicates put us at ease and gave us confidence in her knowledge, professionalism and personal compassion. While reviewing a variety of ALF options, I did click on a facility that Angela had not recommended but was aligned with a nationally advertised Agency competitor. Wow, what a disappointment that was! It felt like an automated, impersonal, sales/profit-driven assembly line. Yuck! By contrast, Angela and Care Patrol offered and provided a depth of timely information throughout the process. We felt "accompanied", never pushed. So glad Angela and CarePatrol were recommended!
customer
Oct 16,2021When I called Care Patrol for I thought it would be getting a list of places that would be available in a price range and fit for my needs. As it turns out she was so much more than that and had my problems all taken care of in such a personal way. I felt like such a weight had been lifted off me in no time. I will forever be grateful for finding Tammy.
Cynthia Robinson
Oct 05,2021I worked with Tammy Mcgown from Care Patrol to help move my 83 year old stepfather from Ohio to Atlanta. I had absolutely no idea where to begin. She was extremely calm, organized and immediately available for all of my questions and showed me a wide range of possible assisted living options. And I feel that I was able to find the perfect place for him. He’s excited to tell me about all of the nice and interesting people he gets to talk with each day. I’m at peace knowing he’s in a stimulating environment where people have a vested interest in his well being. I couldn’t recommend Care Patrol any higher.
Bridgette Dysert
Oct 01,2021I can’t thank Brian enough for his assistance to my family and I while we were trying to determine the best long term care plan for our mother. He was very prompt in arranging tours, responding to emails, answering questions, etc. Very professional and caring organization. Bridgette D
Barbara Lom
Sep 27,2021Jena Kloepfel at Care Patrol of the Fox Cities was absolutely essential to our family as we navigated a transition into memory care. She arranged visits to appropriate communities, shared insights, and asked the questions we did not know to ask. We so appreciate her patience with our family's dynamic situation and her considerable expertise in senior care. We highly recommend Jena Kloepfel at Care Patrol of the Fox Cities and cannot imagine this process without her support.
Lisierae
Sep 25,2021Jen Gomer was young and very unprofessional especially with answering telephone calls and communication. Additionally, she placed my mom in memory care without having ever even met my mom or having a PCP evaluation. Jen recommended to place my mom at The Carillion which turned out to be a inappropriate placement for my mother. She listened to my sister who lives 7000 miles away and not to the daughter who lives in Denver. The Carillon was an awful placement that only lasted one week!! It was one of the worst experiences of our lives.
jill
Sep 20,2021Diana was very helpful in easing the transition into Assisted Living for my mother.
Sherry
Sep 20,2021I had a great experience with CarePatrol. Doyl was easy to talk to and he understood my mom's needs and that I needed to do this is a very timely manner. I would recommend your service to anyone. Thank you
Roy
Sep 20,2021Outstanding help in southern Delaware My experience with Gary was fantastic from the very beginning. After my initial e-mail, he called within 5 minutes, and we started the process that very day. He was understanding, compassionate, frank, supportive and encouraging throughout. He was extremely accommodating and responsive, at all hours and days. When some initial prospects did not work out (not due to his fault) he quickly provided additional options. He handled all communication with the facilities, scheduled the tours, and accompanied us to each. At no point did I feel pressured or uncomfortable with the process. Ultimately, we found an excellent match for my father, who was welcomed a couple weeks ago. All reports of his progress are positive. I could not be happier with the service that Gary provided to my family. He was truly a blessing in our time of need, and we are delighted with the ultimate results.
Abby
Sep 20,2021My husband and I were completely lost when it came to starting to look for a place for his dad. I was referred to Care Portal and I’m so thankful I was. Leslie did all the research for us, went on the tour of his new home with me, and has been checking in since we moved my father-in-law in. This is such a beneficial company in helping meet the needs of families.
Sue
Sep 20,2021Care Patrol was very courteous and helpful in helping fina a suitable facility and adjustment to that facility. Reccomend them to others.
Christine Strange
Sep 18,2021Having the Care Patrol team help us find a new home for my Father in Law was the best decision we could have ever made. Both Tammy’s helped us through the whole process, we had to make a quick decision and they helped tremendously. Thank you both so much, Christine
Marsha
Sep 18,2021Kind , compassionate and informative help when my sister and I needed it !! Thank you Paula and Linda for everything!!
John Y
Nov 07,2021Let me begin by stating that I rarely (never) write reviews however, in this particular case I decided to make an exception. Mary Ann and her associate Nikki at Care Patrol truly exemplify the concept of delivering customer service far beyond anything I could have anticipated. My brother and I were faced with the unfamiliar and stressful task of finding a facility for our beloved aunt. Mary Ann and Nikki guided us through the facility review process. They were with us via phone, email and the on site visits. They were unbelievably responsive without being "pushy" or suggestive. With their help my brother and I were able to make a very comfortable decision. If anyone that reads this review is fortunate enough to be able to work with Mary Ann and / or Nikki at Care Patrol I believe that you too will be able to make an informed decision. To Mary Ann and Nikki "Thank you again"