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Reviews 854
Jay
Sep 17,2021Excellent performance by this company. I was required to find a place guickly for my 93 year old mother. They went into motion right away with suggested places, accompanied me on visitations and assisted me with asking the right questions. The feedback to me was most valuable.
Liz
Sep 17,2021I was in a tight pinch trying to find a place my father could move into. Sandi was so much help and so kind. I would have been lost without her help!
Ashley
Sep 16,2021Tammy Brewer was a phenomenal resource in finding great care for my mother. My mom was 100% independent prior to a massive stroke on August 12, 2021. Tammy provided personalized service and guided me through the process of finding a place that provides high quality care, focusing on the individual needs and personalities of the residents.
Julie
Sep 16,2021Care patrol gave me background information to help narrow my search to two excellent assisted living/memory care communities that readily had available apartments. Care patrol helped to schedule the visits and offered tips on questions to ask that would help to decide on final selection for my mom.
Margaret
Sep 15,2021I have to say that I would have been totally lost without the help of care patrol with finding a place that would take my mom. They did all the work went with me on tours and guided me every step of the way. Special shout out to Ralph Lindblad who was my advisor. He even goes as far as calling me after we got my mom settled in Thank you so much for all your help I would definitely give them a call if you find yourself in the same situation I found myself in
Mayleng
Sep 15,2021Deb was a blessing to our family as we located the right community for my mom. She understood our family’s needs and helped us think outside the box to find the best fit. She is very knowledgeable, responsive, kind, empathetic and just plain fun to be around!
Cindy
Sep 15,2021Our family contacted Sandra Wake in May of 2021. This company is extremely helpful. Sandi continues to guide us with her knowledge and passion. Although caring for a parent with dementia can be stressful, we feel comfortable and confident in our journey because of Sandi and CarePatrol of West Michigan.
Midwest Fashion Maven
Sep 15,2021This review is for CarePatrol of Montgomery and Howard County Maryland specialist, Rhonda Thomas. The transition for my elder uncle has been difficult, borderline nightmarish. He went from his lifelong home to a protracted stay in a rehabilitation facility and an eventual placement in an assisted living group home situation. With the assistance of Ms. Thomas, my family was able to navigate difficult "waters" with finding him an acceptable and comfortable placement. To her credit, she maintained a professional demeanor, under difficult circumstances with both our family as well as various staff at countless facilities, which were not as helpful or as forthcoming with specific details, necessary to successfully placing our relative. Once our needs were fully understood by Ms. Thomas, she was a able to focus on possible placement options that met his needs (financially as well as medically and socially.) If you are reading this review, you are probably seeking professional assistance at a difficult time. Ms. Thomas should be able to do that. Be specific about anything that is important to your situation...this will be valuable to a successful outcome for you and your loved one. BE AWARE...this review relates to the specific performance of the liaison relationship for CarePatrol and our family and in no way reflects on the assisted living facility where our relative was placed... You should never replace your own research for that of any liaison company...if the place you are directed to seems off, by no means put your loved one there. Speak with the staff, the director and consult websites and reviews for both good and poor outcomes. It's kind of like the services of a realtor, doing the legwork on finding you places to see, but the final decision is up to you. At no point were we mislead about the "upfront" cost...the move in fee was told to us, and only when a facility was inclined to remove it, was there any question of it not being expected. If the placement is successful, that is just rolled into the cost of long term assisted care...sad, but true. You get what you pay for.
Steve
Sep 14,2021CarePatrol was prompt and efficient. Several suggestions for an assisted facility were made. Although I had done research on my own, the particular facility my father chose was unknown to me. I commend CarePatrol for matching my father with the appropriate facility.
Monica
Sep 13,2021Bonnie Danker was outstanding to work with. She calmed my nerves about a stressful situation immediately and was so kind to my dad when we met with her. I have already recommended CarePatrol to others who may be facing this process in the not too distant future.
Larry
Sep 13,2021We engaged with Tammy Brewer to help us transition a very dear friend into assisted living. Tammy was very responsive and quick to assess our friend’s needs. She arranged for us to tour two assisted living facilities and we chose the one she gave her highest recommendation. Tammy was very helpful in anticipating the circumstances we would encounter to make the transition so we were always prepared as we went through the process. There were no surprises. Our friend is now a resident in her assisted living facility. CarePatrol and Tammy Brewer were always there for us and efficiently and knowledgeably led us through the entire process. Thank you, Tammy and thank you, CarePatrol.
Deirdre
Sep 13,2021Care Patrol was extremely helpful in helping me find an amazing personal care home within budget for my father. I am so grateful for all of their time and help.
DR
Sep 12,2021We were on a very short timeline to find an assisted living facility for dad. We appreciated our care manager's responsiveness, experienced advice and guidance. She listened, and she was able to find us a good match in the short time so dad could move when he was discharged from rehab. We are grateful the rehab facility gave us Care Patrol's number.
Carol
Sep 10,2021Carepatrol was able to find the perfect place for my Mom who has dementia.
Judy
Sep 10,2021Nancy McClure is there most knowledgeable but also kind and caring soul! You have a true asset with this employee!
Kirsti
Sep 10,2021I had a good experience using your service. Brian was very responsive to questions/concerns and finding a place for my dad.
Shira
Sep 09,2021Our family worked with Ron Braun and he was extremely knowledgeable and helpful to our family during a difficult transition period. We were thrown into the world of long term care without much warning and didn’t really know where to start. We were put in contact with CarePatrol and it made all the difference in the world. I felt confident with the information I received and Ron was consistently communicating t9 keep our family involved.
Karma
Sep 09,2021We have used Care Patrol twice to locate senior assisted living for family members. On both occasions we felt that Care Patrol went out of their way to help us find the very best place for our loved ones to live.
Laura
Sep 08,2021Tracy did a great job of helping us navigate a very difficult and emotional time. She listened carefully, with compassion which led us to the right fit for our mom. Without Tracy's knowledge and help, I can't imagine how we would have done this on our own. She has continued to support us after the move, and helped us, her family, make the transition as well.
Robyn
Sep 17,2021Mark and Diana were wonderful, and found us the perfect placement for our 95-year-old mother.