The car showroom was well laid out & the pricing & information was clear. The staff were all incredibly helpful but not pushy. It made the stress of replacing our car a positive experience.
Great Service, all cars seem to be high quality used - very happy with mine so far.
Absolute top notch experience from the start. Recently purchased a Hyundai I30N Line+ with Adam who was a gentlemen and explained everything so thorough. I then had my handover with Amy who was a delight! I travelled 95 miles to collect and the vehicle was prepped ready to a high standard and my eyes were beaming when I saw it!! I would definitely recommend carlingo, no complaints at all. Thankyou to all at Carlingo that made my exchange so swift and simple.
It was my first time dealing with Carlingo. Their offer for my car was the best one. Since the beginning I was impressed with Nicola's efficiency and outstanding customer service. Nicola and the team were in constant communication doing the selling process a smooth experience including the payment to the finance company. Fantastic and reliable company. Well done Carlingo!
Efficient, straighforward, friendly. No hard sales. Good choice of vehicles. I would have appreciated knowing earlier that I couldn't pay more than £500 on my credit card as I had intended to fund my purchase this way. I only realised this after I had paid my deposit and read the small print. I would also have liked more time in the vehicle before purchase, but felt that I was being supervised and also stopping the sales person from doing other things.
The perfect way to buy a car.We were able to look around at the extensive range of vehicles leisurely and without any pressure. When needed, Chis was on hand to help, advise and take us painlessly through the purchase procedure. Thank you Carlingo for a most efficient and professional service.
We were not sure what car we wanted originally Steve took us out to look at a few and i picked 4 or 5 i liked, he told me about each car and asked me what i needed the car to do, then with this knowledge i could decide clearly knowing what I needed. Nothing was too much trouble, and we were happy with our choice of the Nissan Juke.
I had a very good experience with Carlingo. The staff were very friendly and provided valuable information on each of the cars of interest. They were also able to provide valuation of my previous vehicle and provide a competitive price for it as part of a part exchange deal. The handover process went smoothly and I am now enjoying my new vehicle. Thank you!
Fast service nothing stressful traded car drove new car away in a couple of days nothing to it
Quick and easy sale with my car. Staff are very friendly and knowledgeable and can’t complain about service times either.
This was my first time selling to carlingo and Nicola couldn’t not have made it any easier for me! I felt completely at ease and can say it was an experience that I will recommend to my family and friends! Thank you
Great choice of cars , chose Fiat 500X, knowledgeable sales staff, hassle free. Just what you want a car dealership to be. Combine this with fair trade in price and I can’t recommend more highly.
First time used online sales - slight trepidation, but with the expert help of Nicola online and on the phone ... so so easy - recommend Carlingo
Friendly and informative staff
Very courteous very transparent very professional, would highly recommend Carlingo to any car purchaser.
Everyone at Carlingo was extremely helpful in helping me find my first car. They explained everything so well to me and were so happy for me when I found my perfect car! Thank you to everyone that helped me.
Your staff where extremely helpful and friendly clearly explaining options and no hard sell. Special mention to Chris and Amy also to all who sorted that little problem out. Christine and Ken.
Can't fault the staff at all, right from a general chat, to the negotiating, to collecting the car. Really consistently good level of service in my view. Advertising on Auto Trader is also a really good thing as I got sick of looking at individual websites so came across the car I bought through there. Couple of downsides for me though, which arguably are more of a policy point. 1. The free warranty for 90 days (worth £50) is superceded if you pick any of the enhanced warranties. This wasn't explained to me at the time as I would have wanted to knock that off the price of the car. Having said that the enhanced warranties are good value. 2. The free 1 year breakdown offered is roadside assistance only. So when you activate it you need to add on extras like home recovery which soon mounts up. You very quickly end up not saving much against getting this yourself. Even with these negatives, I would recommend using them, and would have no concerns going back in the future.
Looked at some many other dealers and was let down with cars been dirty damaged etc but Carlingo was like a breath of fresh air , from start to finish , picking the car , test drive , deposit and making payment then collecting my new pride and joy , this is how it should be done , thanks to Adam and team , will be back when the wife needs a new car Many thanks Kevin Dunn
Gillian
May 10,2024Really impressed! Good price for vehicle, fantastic communications following purchase, and swift payment/collection. Would highly recommend. My car was only 2 years old - but would recommend this service. Big shout out to the lovely Nicola and Evie! ❤️