Uncomplicated and easy to use the site. Also extremely competitive.
Able to renew my insurance with ease and the agent answered my queries immediately, yes it is a more expensive policy than others but I require a policy which covers longer periods away than other companies offer and I am happy to pay the extra.
Purchase of the travel insurance was fully on line and ran smoothly I have not had any human contact so cannot comment on anything other than the on line service which I rate first class
Excellent price and cover with the knowledge that a trustworthy company is looking after you.
Simple online application. If you are fortunate enough to be in, or have been in, an eligible occupation, this is the insurance for you. The biggest off-putter when it comes to travel insurance is having to delve into your medical past and declaring this that and the other, then worrying in case you've forgotten to mention something and thereby giving an insurance company a get-out. As long as you can satisfy the reasonable medical requirements, which are listed, you do not have to declare all your past. E.g. if you've got serious breathing problems, like COPD or you've a terminal illness, there may be a problem. Or, if your doctor advises against flying, cruising, etc. Very reasonable premium, too, when compared to some of the bigger players. And for older people, like me, you can apply up to age 79 and, once accepted, there is no upper age limit as long as you continue to renew. As a NARPO and HMRC retiree, thoroughly recommended.
Narpo Travel Insurance administered by CSIC has a sensible, straightforward approach to travel insurance especially if you have been diagnosed with an illness of some sort. All they want to know is if you are well enough to take the holiday or trip without asking a score of intrusive personal questions which other companies do. I was very impressed by their sensible approach.
I was going to be out of the country when my policy was scheduled to be renewed. I was helped to renew ahead of time, and it was done swiftly and professionally.
Happy with the service and price for annual European cover for me and the wife. I haven't yet made a claim (hopefully won't need to!) so can't comment on that.
Good communication, and a wide range of insurance products available for everyone.
Very helpful and efficient
I received good advice and help from the women in the office. But I did not expect to be bombarded with additional information every week.
Speed and ease of applying for the insurance was a big tick for me.
Representative very helpful and polite.
Very friendly customer service with Amy today regarding my House Insurance. Explained everything very well. Definitely was not pressurised in taking out an insurance. Will definitely use again. Keep up the good work.
Friendly and helpful approach by consultant (CK) who after initial renewal quotes helped to obtain a more competitive and acceptable like for like car insurance cover.
I found the travel insurance CSIS offered was just what my wife and I needed.
so expensive, quotes over £2000 yet other providers quote £800 for the same cover. disappointing.
Very reasonably priced quote for motor insurance. Able to deal with a member of staff in person, and not on-line or telephone.
The staff very helpful
Christopher Brightmore
May 25,2024CSIS is a first class company which treats it's clients with professionalism and respect.