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We offer a wider range of essential services to UK small businesses than any other provider . With us you get energy—electricity and gas, water, broadband, mobile, voice, payment services and insurance. It's all we do. Multi-service delivery for small businesses – all in one place. All on One Bill. Simple. Giving you more time to run your business.
We specialise in small businesses and know them well. We don’t generally supply services to domestic customers, unlike some other brands. Small business - it's what we do, so we know what you need.
If that sounds like a breath of fresh air, so is the way we treat our customers. We don’t do jargon. We don’t do complicated. We don’t say one thing then do another. We offer packages and contracts that suit you and your business.
We want to keep everything straightforward and clear. We're already making life simple for over 135,000 small businesses. So, get all the essential services you need, and none of the hassle you don’t.
Reviews 790
Aparna Sharma
Jan 24,2025Many thanks Hannah you are star .I appreciate your patience in helping us and getting the right information at the right time .
Anita Taylor
Jan 24,2025Great customer support and advice
Naomi Hart
Jan 24,2025Christine was very polite and professional. A pleasure to deal with.
wayne shropshire
Jan 24,2025Lisa Bate helped me with my telephone contact renewal, she was extremely helpful, guided me through the whole process and managed to reduce my bill by 50% for the next 3 years. Brilliant customer service. Many thanks.
Jasmin French
Jan 24,2025Great service - saved us some money! Thanks Anthony
Peter Griffith
Jan 24,2025Lisa Bate was really easy to work with. She made the process less stressful. Wish everyone was like Lisa
Stephen Christopher
Jan 24,2025John Goddard was extremely professional and explained all aspects of my new contract perfectly. It's a pity that all the companies I deal with don't have a 'John' Thanks
customer
Jan 24,2025Icky was very helpful and explained everything very clearly as I’m not good at from filling on line he was good and patient
The other day
Jan 24,2025This has, without a doubt, been the worst customer service experience I have ever had. Over the past few months, we have had several issues with our phone lines and WiFi. Cumulatively, our business has been out of commission for 12 days, which, as a small business that offers emergency repairs, has taken a huge toll. We have spent hours on the phone with their customer service team, who, I must say, have for the most part been pleasant—however, they have also been incompetent. We have now requested on six separate occasions to speak with a manager, only to be informed that you cannot speak with a manager on the day and must wait 24 hours for a callback. We have been waiting almost three months and have made several separate requests. In addition to this, the support team runs through the same 15-minute procedure every time we call, despite being told that we have recurring issues and that this does not help. I understand there is a script to be followed to allow for minor issues to be resolved without the expense of sending out an engineer, but having had several engineers out in recent weeks, you would expect them to understand that our phones are, in fact, plugged into the right socket and switched on. Again, they do not read any information on your account. I have had the same conversation multiple times, each time receiving a shocked response. However, I am reporting the same issue time and time again. We actually had an engineer go to the telephone exchange but not come to the office to check if the phone lines were up and working again. When we called in the afternoon to say no engineer had turned up, we were told, "Yes, they have, and the problem is fixed." I can assure you the phone lines were still dead. We were then made to wait a further three days for another engineer to come to the office and fix the issue. The issue has since been resolved, and if you can ignore the abysmal WiFi connection, then we have no further technical issues. However, we did receive a £500 bill for visits in which the engineer did not solve our issue and have still not been contacted by a manager. If you have any advice on how to get a manager to actually contact you please reach out.
Anthony Birchall
Jan 24,2025This is a rogue outfit that will object and object to any transfer of Electricity or Gas. They tell you you are free to leave but then object! They are either liars, or one Department doesn't speak to the other. This Company should be drummed out of the Energy Industry. Simples.
Christopher
Jan 24,2025Lead to believe from Clearbuisness rep last month that broadband and phone would be £33.99 + vat for home and £35.99 + vat for my workshop invoice for home is £82.40 and £78.94 for the workshop these were made up of line rental of £26.74 + vat and £32.00 + vat And £21.78 home and £22.68 for an unlimited call package which i said I wouldn't,need at home because I hardly make any calls Tried to discuss with CB but just get fobbed off .so now looking to take matters further
Steven Williams
Jan 24,2025Anthony was very helpful in sorting out a great deal for my business phone line and broadband, all my questions were answered clearly and concisely. Very good and friendly customer service.
Woojae Jang
Jan 24,2025Been very friendly and talked us through all the options that was on hand. Very easy to talk to
Alan Browne
Jan 23,2025Awful company stay away from them if you can, We had a contract with Unicom they changed to Clear Business as Ofcom was fining Unicom. Clear business but up our bills asked for contract said it was verbal never sent it through. So we moved to another company to reduce bills. Clear Business was forceful and threatening on the phone about termination fee, they now have sent it a debit collect agency who must have the same staff as clear business as they are the same threatening attitude. Clear Business would not communicate if legal team of new supplier to sort the debt
Mr McDermott
Jan 23,2025spoke to Iky who advised me on all the contract details & was most help full - I was very grateful for all his help which I found most helpful - he certainly knows his job I can highly recommend him
Muhammad Mubeen
Jan 23,2025Very kind lady thank you
Kathryn Cornwall
Jan 23,2025Took two days of phone calls were no one picked up to get anyone to speak to me. I emailed to no effect and found no one available on the live chat. Obviously my call was not inportant to them. Cancelled my account with them for card payment services as found a far better deal elsewhere. They didnt want my terminal returned as apparently it's so out dated and old fashioned! Why hadn't I been updated automatically, i have no idea...apparently I should have asked. Curt young woman in customer services, and the difficulty getting in touch, just confirmed I'd made the right decision leaving them. I now get funds put straight into my bank istead of waiting 3 working days plus!
Matty
Jan 23,2025Great guy really helpful with many issues nothing was ever to much to help with
Stephen Duxbury
Jan 23,2025Helpful discussion to renew my contract with Clear Business, guy called Ikhlaq Ali was good in explaining everything.
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, GB
http://clearbusiness.co.uk
rofiqualmn
Jan 24,2025Walked though everything very well explained everything very well very very happy with the service dillion provided