Kieron has been so helpful throughout the whole process, helped me above and beyond. Can’t thank him enough for all his help, great job Kieron thanks👍🏻
Amazing experience from start to finish! Haven’t got the best credit and didn’t think it was going to be possible with previous finance declines. Kieron at concept cars did everything and more to get me my perfect car and I drove away and very happy lady! Thanks again
Laura from Concept went to every length to ensure that I got the very best deal possible on the car that I wanted. She went out of her way to help me with everything I needed. Could not ask for better customer service. I would highly recommend Concept to anyone 😊. Also absolutely love my new car 🥰
Laura avey excellent from 1st call. Bent over backwards to get me what I wanted. Would highly recommend 👌
I would not buy a wheelbarrow off this company the bmw I had off them broke in 2 days had to go to bmw to get fixed concept cars would not pay because it went to bmw wanted it to go to a back street garage to get fixed because it was CHEAP cost me £500 pounds and waited months for them to sort out my private reg which cost £80 pounds for them to do sent it to wrong address so I got to sort it out now and fan belt snapped on motorway £200 pounds to put right all the staff are rude lovely to you when buying car but after forget about it I like to give them no stars please I will never never buy a car from concept as long as I got a hole in my bum
They were so friendly no pushing for a sale Laura was on the ball with all the information that I needed and went out her way to help would recommend them to anyone
Fantastic service, kept me updated all the time. Dealt with Gaz and he was both efficient and helpful at all times. Nothing was too much trouble. Would definitely recommend.
Brilliant experience from start to finish, Keiron was professional, helpful and guided me through the whole process from start to finish and even managed to lower the price! Highly recommended.
Great service , fast and efficient
Staff amazing very helpful Gaz brilliant Kerion brilliant made buying my car so easy thank you
Swift and easy process
Great customers service, very helpful, got me the best finance deal around
The staff are really friendly, helpful ensuring we get the car we wanted.
Excellent customer service all round Very helpful in helping me with the computer as i don't have much experience Made me feel at ease and didn't rush me into signing anything and let me do this at my own pace, Excellent from start to end
Kieran was great very helpful and secured the car we wanted
Very polite no pressure happy with car
Brilliant from start to finish just got my car today did part exchange and they delivered it too
Excellent service from start to finish. Struggled to get finance with other companies who say they ‘specialise in bad credit’ but Concept managed to get me sorted! Easy and smooth process. Slight issue with getting the free 5 day insurance so had to sort insurance out myself but apart from that everything else was great! Would definitely recommend to friends/family
Highly recommended
customer
May 20,2023Kiran was amazing from start to beginning, Would definitely recommend