Very sweet sales assistant Layla knew the stock and showed what would work well with my favourite wardrobe pieces.
A great shop and Layla was very helpful
Layla was super kind and helpful. Perfect service!
Sofia and nelly were absolutely brilliant helped me get a present for mum and customer service was second to none. Will be coming back very soon.. thank you
Great service as ajways!
Love this store! Nelly and Istar are amazing!
Amazing service, lovely display Joya and Lucy are wonderful. Will be back!
Leyla was wonderful and super helpful. She took all my clothes and offered to help me with some issues I have been having with the accounting department.
When you have a company that has clearly boomed as much as this one has, occasionally things can go wrong. What is important is how these issues are addressed and my issue was addressed with professionalism, courtesy and an amicable solution. If there is a problem, I highly recommend reaching out to Mohammad he was brilliant and even offered a personal touch by reaching out to me by phone. I’ll definitely be keeping an eye out on the CSD site to give this innovative company another chance.
The bag is very good condition for the price and the postage was also on time. This is a good shop for resale designer goods and it's great when the company offers 20 per cent discount codes on line many shops don't do that.
I’ll start by saying that it was one of the worst decisions to consign my designer items with CSD. At the start, the costumer service was second to none. I dropped off a number of my items at one of their stores, items were processed, follow up emails were sent, price estimates were given until finally items were photographed and posted to their site ( and partner sites) - this took approximately 5 weeks. A little time passed and I noticed a number of my items were not listed on their site or host partnership sites. They failed to explain they were doing a marketing event to buyers from other countries. I received this information from their sales associates at one of their shops. Following on from this I had to chase my first batch of payment for items sold, which was way beyond the (14 days return + 2-5 working days) Eventually payment came through. I soon realised that I had to keep tabs on every single one of my items and chase the CSD team for them to confirm items were sold and eventually I would receive a statement of accounts along with payment. Second payment eventually came through after I sent a barrage of emails ( they don’t respond or communicate at all ) So today, I find myself again having to chase them for payment that is overdue to me, in addition a number of my items have also been sold and I have no information. This company lacks complete integrity and zero transparency with its clients ( based on other reviews here) I spoke with a member of their team at head office today at 12noon ( by phone) who assured me that they would put my request to priority for payment to be sent out today along with an updated statement of accounts. It’s now 9.45pm and I’ve had zero correspondence from my original email sent on Monday 13th November. I have no choice but to take legal action to recover the rest of my items and monies due to me. Please think carefully before using this company.
Nelly & Istar in the Notting Hill branch are super friendly and helpful. It’s always a huge pleasure popping by the store.
Just left some items of clothing there. Aiken was very helpful and informative.
Jane and Sofya are fantastic!
great shoes, as described. quick delivery
The boots were in perfect condition and the delivery was fast. The staff at the Marylebone store is lovely.
The customer service was fantastic! ⭐️⭐️⭐️⭐️⭐️ And Faruque has been amazing. I would definitely recommend.
Excellent service,impressed about that
I really enjoyed my experience in the store! Sofya was particularly helpful and friendly!
Amy
Nov 30,2023This store has a great selection, and many thanks to Smriti for the excellent advice!