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Reviews 501
Rebecca Yansen
Feb 14,2024Would give zero stars if I could DO NOT SELL HERE! I dropped off over £5000 worth of items at their notting hill shop in August. After most of my items being sold by September. I had to chase them for MONTHS just to get a statement of the items which were sold and payment for my own items. They took over 6 months to pay me despite my items being sold for well over 5 months. All this time the money could have been collecting interest in a bank or returns in the market. They FINALLY paid me for most of items except for 2. The final 2 items I have emailed them twice for payment as they have long been sold and delivered for months. No response. It is now February 7 months later and I still am not recieving a response. Absolutely disgusting the fact I have to CHASE a company for my own payment. Imagine selling something through eBay and having to chase eBay to pay you. Never will I ever deal with this company. If I hadn't of chased them diligently they would have taken my items and never paid me. I have told them I will be pursuing legal action as they owe money and the interest is accumulating daily. Let's see if they will now respond. UPDATE: I have updated to 3 stars due to them paying the remainder of my items and actually acknowledging their mistakes. No company is perfect and at least they put it right. However it is disappointing after months and months of chasing only after I left a review was it fixed. However, at least it was fixed.
Lorenza C.
Feb 14,2024In June 2023 I consigned to CSD Notting Hill branch over 50 items (including a Dior saddle bag). It seems that most of the items have been sold but I have yet to receive any payment at all, despite having chased repeatedly. I’ve been calling CSD customer care number +442077202000 and have been informed that their ‘Accounts Team doesn’t work from their Battersea HQ but remotely’ They all have me the standard answer that ‘the best they could go was to send a chaser email to the account department’. On the CSD website there is no information nor contact details of the account department. This is extremely poor service from a company that advertises its process as ‘selling made simple’. Allegedly consignors would ‘get paid usually 2-4 business days after your items are sold and the 14 day return window has expired.’ Clearly not in my case! I would appreciate a prompt response about when I will finally get paid. FOLLOW UP COMMENTS after CSD reply dated 13/02/2024: Dear CSD account team, I am really glad to have written my Trustpilot review above, because it is indeed thanks to this review that I FINALLY got a payment TODAY 13/02/2024. I will now review the CSD statement I received for the FIRST TIME today to check if indeed it corresponds to the complete list of what has been sold. I am glad there has been some action from CSD. Just a shame that I had to go public with my complaint on Trustpilot to finally get a response.
Bethune Perry
Feb 11,2024Delivery very fast and keep me informed about my item
Abs
Feb 08,2024Great quick service. My shoes were like new! Bargain
jon webster
Feb 05,2024good price, great service
Maria
Feb 04,2024Ekinsu was fantastic and helped me find the perfect outfit! Highly recommend!
Rachel G
Feb 01,2024Dress came in good timing and same condition as listed!
Margaret Reilly
Jan 30,2024Spoke to EKIN in Marylebone Store. She was fantastic to deal with. Thank you EKIN for amazing service. Mrs. Reilly
Meissa Garland
Jan 23,2024Your prices are amazing and shipping from the UK to TX was so quick.
Nancy Kelly
Jan 23,2024This is always a pleasure to find great items that no other site can offer! Very happy with my last purchase!
Julia Rogger-Meusburger
Jan 22,2024I Love out Shop and my new coat ♥️
Kim Newton
Jan 20,2024Not in good condition at all the Gucci purse very disappointed with it 93 pound not worth it
Saba
Jan 18,2024Easy service to use. Pick up of purchaed item hassle free. Really helpful summary of my items sold.
Pamela Sivyer
Jan 16,2024Very good delivery
Sharon Czerniak
Jan 12,2024Fabulous item. Quick delivery. Great item and excellent value for money. It was even better than expected. Will use you again.
Consumer
Jan 11,2024I went to the store for the first time today and was immediately impressed by Lucy, Pridhi and particularly Sabina. The employees were both friendly and helpful.
Fyonna Ubigen
Jan 10,2024Great quality item and prompt delivery
Lucinda Challis
Jan 09,2024Speedy delivery and the item just as described!! Very impressed I got a stunning dress for a fraction of what it would of cost originally.
Zoe Hammond
Jan 09,2024Quality of product exceptionally good and fast, efficient delivery. Really pleased with the purchase.
Unit 101, Avro House 7 Havelock Terrace, SW8 4AS, London, GB
https://csd.shop/
Leanne Phillips
Feb 16,2024Excellent purchase very happy . Extremely well priced, superb condition and speedy delivery.