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Reviews 974
Rosemary
Apr 16,2024Efficient, Organised, friendly service.
Ozzo Austin
Apr 15,2024We used CPS to park our car at Portsmouth Terminal to board SAGA cruise ship. On arrival our luggage was removed and loaded on board for us. Our keys were surrendered on the spot. On return we retrieved our keys from the desk and our car was close to the terminal, our luggage was taken to the car and the exit shown to us. The whole experience was quick (minutes) efficient and with very friendly staff.
Bob
Apr 09,2024On boarding I was phoned by Supervisor Debbie that my car had a flat tyre. I couldn’t react to the situation as I was unable to leave ship. Debbie and her colleague Richard said they would try and sort it. On arrival back, the car had been fitted with a new tyre. My sincere thanks to Debbie and Richard, who went the extra mile and assured our homecoming was stress free. They are both a credit to CPS.
Chanaka Rajapaksa
Apr 07,2024Good service ❤️👍
John Freeman
Apr 05,2024Used CPS parking on previous occasions and have always been really impressed so I decided to used them again for our next Princess cruise in May. Having checked their prices last weekend it showed that my booking for 15 days would be £242 so 3days later I proceeded with the booking online and was amazed to find that the price had increased by £50 so rang CPS to ask why and was informed that the price increase was due to spaces being limited. To me this sounds like they are profiteering as the cruise departure date gets nearer, my advise is book as early as possible to avoid this price hike.
LW
Mar 30,2024We had to retrieve our car from the cruise port early due to a family emergency. Despite P&O not warning CPS we were returning home, CPS located our car within an hour and ensured it was ready for us. Sarah was excellent, as was the manager - it was his day off. I cannot thank them enough for this outstanding service which meant we reached our family as quickly as possible.
MegCustomer
Mar 22,2024Flying out to Singapore to join Queen Mary 2 who will dock at Southampton in 5 weeks time. Wanted to leave our car in Southampton before heading to Gatwick for our flight. Richard the terminal Manager and Sarah went out of their way to accommodate us, even moving an appointment to meet us when we were late arriving. Thanks to both of you, you made what could have been a stressful situation very manageable
Chris Dickinson
Mar 19,2024Arrived at destination. Followed sign for CPC. Told where to drop bags. Drive to man in CPC yellow jacket. Hand over key. Get receipt. Go on holiday. Return. Directed to CPC desk. Exchange receipt for car key. Ensured I knew about the major roadworks on the M25. Told me where the car was. Directed in the carpark straight to my car and trolley taken away. Could not have been simpler and the staff any more friendly or helpful.
N Hughes
Feb 24,2024Easy to use and car was waiting on arrival even though cruise was delayed by 3 days.
Brett Hinchliffe
Feb 14,2024SOUTHAMPTON 🚢 Perfect location 1min walk to check in or could be 5min depending on how able you are. Didn’t realise I had to pre book, having took advantage of P&O offer of parking (so pre book is my advice I think up to 35days before) so paid, not to worry. (They was all lovely and took photos of car 🚙 so make sure it’s clean 🧽) and off we went. Got back, car was waiting there was a small issue I spoke to Manager who was sound, he said someone would ring me next week as head office not open weekends, Spoke to Sarah who sorted it. Brilliant service.
Robert Fairclough
Jan 29,2024Not a good experience, an awful company to deal with, they don’t answer emails or phone calls, if you have a problem and pass the blame ignoring your evidence, even when you are right. Booked through P&O for Southampton, arrived having paid then refused as not having our details and charged not just again, but plus another £25!
Wroughtironron
Jan 14,2024We paid £162 for 2 weeks parking whilst on the P &O Iona from 30th December- 13th January 2024. We had to queue for over 2 1/2 hours to get into their car park, missing our scheduled arrival slot by 2 hours. It was horrendous and loads of drivers were affected. The comments were mostly unrepeatable. CPS blamed their customers on Facebook for "arriving early". Quite a pathetic response when you consider that they would be expected to cope with sudden surges by having sufficient drivers? Never again for us.
CRAIG LEWIS
Dec 13,2023Always good and quick service
Merrie dancers.
Nov 28,2023It was so easy to use the cruise parking. We had a disabled person with us. We couldn't fault the service. Dropping off the car was so easy and so close to check in. You drive up, take your luggage, Your vehicle is photographed before someone drives your car and parks it for you. You get a card with a number on it, on your return, you go to the wee hut thing an give them your card an they tell you exactly where your car is parked for you to collect it. We thought it was so good we have rebooked the service for our next 2 trips next year.
LP
Nov 28,2023Had always been very happy with CPS having used them a lot over the years. However, our last cruise returned to a different berth to the one we left from. I was slightly concerned about where my car had been as the front seats had both been adjusted and the rear headrests had been adjusted as though at least four people had been in my car and most worryingly, my dashcam had been disconnected. I can only make assumptions as to why this was but why ever it was, it wasn’t for a positive reason.
Richard
Nov 23,2023Very straightforward.. Good directions and helpful staff
Lucy
Nov 20,2023Great service, absolutely stress free! Staff are always really helpful and polite. Wouldn't cruise any other way
gary pearson
Nov 13,2023I have used CPS and unfortunately encountered 2 issues when parking . Resulting in slight damage to my vehicle . I personally now prefer park on my drive , safe secure parking locally , and also terminal drop off / collection
Jacqui Smith
Nov 12,2023Perfect smooth service both for embarkation and disembarking. Within 5 minutes we were in the car and a helpful steward took my trolley away - the easiest way to leave a ship!
Pilgrim House, Canute Road, SO143FJ, Southampton, GB
http://cruiseparking.co.uk
Caroline Watkins
May 05,2024Excellent service swift and efficient