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Reviews 701
BA
Feb 08,2023Sham company, which doesn't respond to their customer service email. Order was placed on the 22nd, received an email the item was delayed by at least a week on the 25th. Emailed them on the 4th for an update, with no response, now have received another automated email on the 7th repeating the same original email of how the product is delayed. Avoid if you can.
Mark Herring
Feb 04,2023Very friendly team thanks you for all your help with my order. 10/10 for me. ;)
Simon
Feb 01,2023Really good quality bed. We had a few minor issues with a few parts but it was sorted out very promptly and easily. Highly recommended.
Marcus O'Sullivan
Jan 31,2023Ordered bunk bed for daughter 4 main… Ordered bunk bed for daughter 4 main parts of the bed missing, my daughter has now gone 4 nights sleeping in our bed as we made the error of expecting the simple job of correctly delivering a product we fully paid for so disassembled her old bed. Still not resolved as cuckooland also cannot seem to complete the task of delivering the missing parts ! It took 4 days for a reply and still no resolution. Frustrating to say the least. I expect a part refund for the problems this has caused. We paid for someone to make the bed had to cancel cost us days work - plus lack of sleep due to daughter having to sleep in our bed !
Mr J Allen
Jan 29,2023Great living room furniture set everything arrived as expected and quality is good
Charlotte
Jan 24,2023Ordered some winter boots and cushions from Cuckooland. Delivered within 2 days, great communication around the delivery and the quality of the cushions and boots is brilliant. Excited to buy more things.
Emily Allen
Jan 18,2023Fabulous quality bed. Easy to put together, although time consuming. Our 6 year old loves it!
Carrie10000
Jan 16,2023I had bought an item that stopped working. It was in warranty and straight away Cuckooland sent out a replacement which arrived the next day. Very impressive customer service.
Nw
Jan 11,2023Great customer service, got in touch for an add on to my bed which I had 2 years ago and they were so helpful and obliging, the bed is fantastic cannot fault it well worth the money
Janis
Jan 10,2023Great products with fast delivery
Chris Sallaway
Jan 09,2023After a lot of research, I found cuckooland to be the best choice by far to get my son's new bed and mattress. Best overall price, options, and service.
Melissa
Jan 08,2023I purchased a spice crusher and pestle and mortar for my fiancé for Christmas, unfortunately the spice crusher was damaged when delivered. Leah west from customer services couldn’t be more helpful! Nothing was too much trouble from her. She resolved the matter promptly and without fuss. Thank you. Melissa.
Rocio Landa
Jan 08,2023I ordered a bunk bed for my daughter. The bed was lovely and it was delivered in good time. I was not able to assemble the bed straight away and when I managed to I noticed that some pieces were missing. I contacted Cuckooland to ask if they could provide me with the missing parts. Despite some time between purchase and noticing the issue had passed, I was assisted promptly. My experience with the company has been really good; particularly, as customer service was extremely speedy and responsive.
Steve
Jan 07,2023Bought a couple of times now, the Ooni range is excellent. Great selection, fast delivery, well packed, very competitive pricing! The reward scheme is also excellent! Highly recommended A+++
customer
Jan 05,2023I’m very happy with my Chesterton record-player purchased via Cuckooland a couple of months ago - the LP sound is outstanding. It is said to play 78s but I wasn’t sure whether that included the old bakelite ones. I recently asked Cuckooland who went to the bother of contacting the supplier (who said Yes, it does, but they wear out the stylus faster). Very impressed.
Sofia Mina
Jan 05,2023Amazing! The whole experience was easy and straightforward. Leah you are great! I called so many other comps before finding yours and no one was willing to sent it to the Isle of Man unless I found a shipping company. Leah sorted everything for us. Beds were installed today and the boys absolutely love them. Thank you! Highly recommended beds and company.
Martin Sherratt Wells
Jan 02,2023Bought an igloo last year, fantastic and well built.
Scott M
Jan 01,2023Great experience, no issues at all
John
Dec 30,2022Excellent product delivered ahead of expectations - not easy in recent weeks ! Look forward to placing the next one
Diane
Feb 12,2023Good product very pleased