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Reviews 701
Stace
Jun 09,2023Playhouse arrived in great condition. Only down side was I didn't get a dispatch or delivery email so when it arrived I wasn't expecting it. I was lucky the driver knocked on his way back through as I wasn't in when he tried earlier in the day
Rachel Tullett
Jun 04,2023Package went missing and didn’t arrive when expected. Contacted Company who sorted this for me, sent email updates and rang me to confirm I had received my order. Very helpful staff.
Rich
Jun 02,2023Excellent selection of items and super quick delivery
Bilal Khalid
Jun 02,2023Easy to deal with customer service
Myles Urquhart
May 30,2023Excellent pod and great service from the installation guys. Very happy
Martin Livingston
May 27,2023Great company with great customer service. 10/10
Suzie Street
May 25,2023We had a small problem with one part of the bed we ordered, I contacted customer sevices - (a lovely colleague called Leah) who resolved the issue so quickly, sent out the new part immediately, check in at every stage and made sure we were happy, some of the best customer service I’ve received in Years.
Beth
May 22,2023There was a mix up with the bed I had ordered, but they were quick to help me sort out the order. Leah was very helpful and easy to deal with.
Catherine Elliott
May 19,2023Purchased a bed from this company. The bed looks beautiful and is of an amazing quality. Well packaged ensuring no damage and excellant customer service
Lindsay McKenna
May 19,2023From the get go customer service was visible, efficient and personable. Ordered product to later find colour selected not available. This was handled proactively and at all times felt assured that the company would do what they said they were going to do. I really value this. The product looks like it is gorgeous too.
Ben Phelps
May 18,2023Very easy order process and the team at Cuckooland have been brilliant and very prompt with their replys to any queries.
connie kazamia
May 16,2023Bought the didi shorty reversible bunk bed so happy with it great quality and my kids love it
Sarah Brook
May 13,2023Excellent products, brilliant friendly customer service and speedy delivery!
Bob
May 11,2023The bed I purchased for my sons bedroom is such great quality I have made another purchase for my other son
Mrs Caroline Smith
May 06,2023I had an issue with my goods when received, it was all sorted promptly so I’m happy to say I would purchase from Cuckooland again. Thank you to Leah who was very helpful!
Laura M
May 06,2023We purchased a high sleeper bed with a desk and corner sofa for our son - he's had a few sleepovers with his cousin as the corner sofa converts to a single bed and it works really well. We're very pleased with it, the quality was great and we were well informed on delivery times.
Hannah
May 04,2023Amazing service! Orders the vintage Vox cot bed and draw set. The draws originally came with a small fault and items missing however I cannot fault the customer service team in replacing these parts quickly and efficiently, being heavily pregnant it means the world when there is no added stress. Definitely would order from them again!!
Mr Dave Smith
May 03,2023Samantha was brilliant from start to finish. She gave me sound advice and answered all my questions quickly and gave me confidence in the product and the service. I am really happy with my purchase and am already recommending to my friends and family. Thank you.
Joe Gradwell
May 02,2023Delays on Delays and no Communication. I ordered my products almost 4 weeks ago now, and when I ordered it was communicated that this should take 2-4 weeks for delivery. It's taken me to chase and email to then be told that there will now be a further delay of at least 14 days. In short, don't waste your time with this business, quite disorganised, poor comms and months will pass before you receive your products.
Jo
Jun 16,2023I had some issues with an outdoor table top. Cuckooland were great and organised a replacement to be sent which arrived quickly.