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Reviews 701
Liam Penn
Apr 30,2023Great. Just ordered great so far. So far so great
claire_hbyahoo.com
Apr 28,2023Great company answered questions promptly. Good communication re delivery and great item!
Bryony
Apr 22,2023Customer service was amazing when I had to cancel my order. Could not have been more helpful and also answered the phone really quickly every time I called!
Chloe Coyne
Apr 22,2023Very quick delivery, fantastic communication and great product
Anneli Kitson
Apr 20,2023Speedy delivery, good communication, great rewards
Abigail Leggett
Apr 20,2023Replied quickly and answered my question :) brilliant service :)
Pablo Robertson de Unamuno
Apr 19,2023They were great with price, and great customer services. Really recommend!! 5 star all the way!!
Steph
Apr 18,2023We had a triple bunk bed delivered but one of the panels were broken, I called customer services and spoke to a lovely lady (Samantha Stirling) she went above and beyond she was amazing. It is now all sorted and my boys are very happy thanks to Samantha. What a lovely lady.
Helen Woods
Apr 17,2023Received are order 3 weeks early and all correspondence for the delivery was excellent The Pergola we order was complete and excellent quality - First class service
Sam
Apr 14,2023My son loves his new bed and the customer service is great they booked a Saturday delivery for me as soon as one was available
L Morton
Apr 12,2023Initially when placing order for a mid sleeper bed & mattress the company wanted to charge delivery for the mattress as it came from a different warehouse, even though website states free delivery over a certain amount. Nothing was done to remove delivery fee so I ordered a mattress from another company. Incorrect items sent & long wait for correct item to be sent out to replace. Customer service advisor full of apologies but didn’t seem genuine & certainly didn’t put any emphasis on fixing issue. The mid sleeper looks great but the pull out desk is very poor quality! My nearly 10year old is unable to move the desk without help from an adult!
JDS
Apr 12,2023Great prices and deals, quick delivery via DPD.
Miss laura shakeshaft
Apr 11,2023I can highly recommend Cuckooland. Outstanding customer service especially from Leah who has been so very helpful and exceeded all expectations. if only every company had a Leah!
Hannah Meads
Apr 11,2023Great customer service and high quality product range
Donna Jones
Apr 07,2023The bed I ordered was disappointing and has broken twice. The first time it broke I got in touch with the company to try and rectify this. Luana couldn't have been more polite or helpful and arranged a new part to be sent out. Unfortunately this has broken again and I do not feel it is worth replacing a second time. Customer service is excellent but the product was bad quality.
Laura
Apr 03,2023Great service and good price on a Vox bed
Shelly
Mar 31,2023Cuckooland we’re great with my recent order. All items arrived very quickly and in good condition. I had one very slight issue with one of my purchases and they contacted me based on my feedback and sent a replacement within days. It was fantastic customer service. Very fast, friendly and helpful. I’ll definitely use them again and recommend them to friends.
Ieva
Mar 24,2023I received a damaged parcel and requested to return it and receive a refund as the waiting time is long for a replacement and I ordered another table from different shop. There have been many emails insisting me to accept the replacement and ignoring my request for return/refund. Website states that returns are accepted, so if you are okay with not having an option to return, go on and use this company.
Amy Corbett
Mar 19,2023I ordered a fizzics as a present, my husband was very pleased and it arrived quickly and the service was good.
Julie Woodward
May 01,2023Excellent company and very competitive prices