Great products, easy to use website with lots of choice at a range of different prices.
This was my first time using Cuckooland. I ordered the Vipack New York single bed in blue for my seven year old. It is solid and well manufactured and suits our Edwardian home and the colour gives it modernity. My son's recently lost his father so I wanted to jazz up his room."Cuckooland" had the best price around for this model. So I thought I'd give them a go. Oddly, there was a slight problem with the manufacturer (Not Cuckooland) packing the wrong instruction pamphlet. So I contacted Cuckooland customer service and was really impressed with Beth who swiftly sorted the hiccup out for me. Her professionalism and warmth was refreshing in these days of soulless automation. I made the bed myself... (no chaps needed here).... and would certainly use them in the future. If all Cuckooland's team are as competent as Beth I'm sure the company will do very well indeed. Sarah
After being let down by another company on this product. I googled the item and saw cuckooland were selling it. I rang them to ask if they actually had it in stock and got a fantastic customer service experience. I ordered it online on a Friday and by the Monday the item was with me. Can’t fault this sort of service !!
Absolutely first class service delivery on time can’t fault the company will definitely use you again
Great service and fantastic items at competitive prices would highly recommend.
Hi I ordered the Wren Weather Vane for my Son-in-Laws 50th Birthday. He has just bought a very large workshop and it will look brilliant on the top. I was really pleased with design and the quality. Thank you.
I wanted a weather vane for our new house and the selection offered was excellent. It arrived earlier than expected and was well packaged.Five Stars Cuckooland very pleased with my purchase and your service!
So happy to have discovered Cuckooland and extremely satisfied with my purchases.
Ordered a bed as it stated ready to despatch only to be told it had a 7 to 10 working day lead time. Totally misleading and an outright lie. Order cancelled and i will be using a more honest company
Can’t praise the company enough for sympathising with me in my mistake. Thank you to Mya for her excellent customer service and for making me feel completely at ease through the whole process 👍
Outstanding service and quality products! My product got returned to sender due to a confusion with the delivery company. After a quick conversation, Cuckooland reacted promptly and re-send the item, with no extra delivery fee! Really satisfied with this company!
Our mattress arrived damaged and marked, however Beth Bendall was very helpful, and a credit to Cuckooland. She was able to send out a replacement the same day, and rectified it without so much as a quibble.
First time I’ve ordered from Cuckooland, I’ll carry on too. Glad I found the link!
Waterproof sheepskin type wellies. Bought for a birthday gift so not sure how they fit but look lovely
Fast delivery and great packaging for two very fragile gin glasses. My wife was thrilled that I managed to replace the one I broke with an identical one (and now she has a spare!)
Do not buy anything from this company. Fantastic products however they are partnered with a shambolic delivery company called Panther.....7 weeks later and my daughters bed is still to arrive
Fast delivery, great price
Swift service and the most amazing customer service, highly recommend
Ordering was easy, delivery fast and I'm very pleased with my purchase. I only have two slightly negative comments. The link to track delivery did not work and the item was packed with a lot of plastic.
Andrew Cook
May 21,2019Excellent product nicely packaged with prompt delivery.