Such a lovely company to buy from. There is always something beautiful to buy. I have made several purchases, the latest being garden furniture. Everything went smoothly from ordering to delivery. I'm a very happy customer.
We phoned to make an enquiry. A very helpful customer service assistant answered all of our questions and helped us to order the bed we wanted. It arrived on time and our daughter loves it!
Advisors were prompt in getting back to me
Bit of a mix up with the rug they sent out to me, but Leah got things all sorted, sending out the right one and now I have a gorgeous rug for a great price!
Leah West has been exceptional in consulting us on the small oval garden pod. We have laid the foundation, booked an electrician and now ready to make our purchase. Thank you.
low price. quick delivery. quality item.
I ordered a beautiful patio set from Cuckooland for my birthday lunch. The delivery date ended up being the day of the party and I initially couldn't arrange an earlier date but Leah West, Customer Service Team Leader, went above and beyond to get it delivered the day before. The set is fabulous and was a big hit on the day.
I have just received fantastic customer service from Leah at Cuckooland. I raised an issue at 6pm and was contacted by 10am the following morning. Leah was empathetic, friendly and resolved the issue super quickly, nothing was too much trouble and I’m now looking forward to the delivery of my daughter’s new bed. Thank you so much for your help Leah, I’m a very happy customer!
Happy experience! Nice for the Treebed! Children love it very much!
I bought a garden set from Cuckooland and was very happy with the whole ordering/delivery etc. I am also really pleased with the quality of the goods and their customer service is excellent!
A wonderful customer service and bed is just like mentioned on the website Very good quality
Quicker delivery than I expected and was also kept up to date with ETA. Lots of variety on the website. Would recommend.
Perfect Sturdy. Kept in the loop over delivery. Good quality.
Excellent service and choice of furniture. Well packed and delivered on time. Great communication. So refreshing to have good customer service these days.
Excellent bed and the customer service was superb. Brilliant tracking and the delivery guys were awesome. I will be ordering our kids accessories and bedding etc from Cuckooland from now on. Very happy
We purchased two Oliver’s Furniture beds which were perfectly assembled by George. He was so friendly and diligent and the beds look amazing. Our kids are so happy with them. Would definitely recommend Cuckooland.
I ordered three wooden stools from Cuckooland. Unfortunately one was only in stock and I was was contacted by customer service to let me know this soon after purchasing. They arranged for the two other stools to be delivered at a later date. Their customer service team were extremely helpful and kept me updated as to when the stools would be delivered. It’s always a nice touch when you deal with a company that cares about their customers. The stool were of excellent quality and were exactly as described. I would highly recommend shopping at Cuckooland.
A truly lovely company! I bought a bed from them 6+ months ago but didn't open it immediately due to family illness. When we finally opened it there was minor damage to one of the boards. Although I was outside the time limit, they very kindly sent a replacement part to me at no extra charge. Lovely company, fabulous service; and they kept me updated throughout the process - thank you so much!
Lovely bed for my little girl - we ordered the Willow Kids Solid Wood Day Bed - lovely sturdy bed and easy to put up!
momingyue
Sep 17,2023Fast delivery, good range of products, highly recommend.