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Reviews 701
Charlotte Donovan
Aug 11,2023Fantastic customer service. Answered my questions and helped with my query super quick. Many thanks.
Charlotte Fountain
Aug 10,2023Lovely bunk bed for my kids
Emma Louise Lowery
Aug 09,2023The delivery company couldn't deliver my item when required, however I contacted the customer service and Leah was absolutely brilliant and got the delivery rescheduled for the requested date. Absolutely brilliant service with the issue sorted out in less than 24 hours.
Dave
Aug 09,2023Quality products, speedy delivery.
rachaeljayne
Aug 07,2023Lovely gifts and well made. Can quickly too.
Sarah
Aug 03,2023Very Easy to use
Anna
Aug 03,2023The customer service was excellent. Great communication and response.
Simon Whitehead
Aug 02,2023Super speedy delivery and good prices. Have now ordered on three occasions and each time goods arrived quickly and in good condition
Kim
Aug 01,2023Amazing customer service from start to finish. Products arrived super quickly as well! Highly recommend!
Claire
Jul 27,2023Daniela at CuckooLand was so helpful. Unfortunately we had to return a LotusGrill to the supplier. Daniela followed up the return with us and the supplier and the issue was very quickly resolved. She ensured that a replacement was despatched asap but scheduled it so that it didn't arrive while we were on holiday. Very impressed with CuckooLand and the efficient and courteous customer service received went above and beyond. Thanks Daniela,.
Jonathan Welch
Jul 25,2023I am so impressed with Cuckooland's after sale’s service. All I needed was a screw for my new Ooni pizza oven door but without it, the oven couldn't be used. Daniela was on it straight away and kept me up to date on progress all the way. Needless to say, this screw could only come from Ooni and I had it within a week. Definitely the best after sales service I have had from an online purchase.
Kelly
Jul 23,2023Quick and easy to order with, product is beautiful and was delivered carefully and efficiently.
elmo_hotmail.com
Jul 22,2023Had an item delivered from this company that was slightly damaged. But the customer service team were quick to rectify this and my replacement was sent asap. The furniture itself it’s beautiful x
Rebecca
Jul 21,2023I recently purchased from Cuckooland.com and I must say that my experience with them was nothing short of exceptional. First and foremost, I was amazed by how quickly my order was processed and delivered. However, the true testament to their excellence was when I encountered a small fault with the product. Although it was a minor issue, I decided to reach out to their customer service. To my surprise, the response was immediate and Leah was incredibly understanding and friendly. Not only did they apologise for the inconvenience, but they also assured me that they would resolve the matter promptly. True to their word, within the same day, I received an update confirming that a replacement was on its way. It's rare to find such dedication to customer satisfaction these days. I will definitely be returning for future purchases, and I encourage everyone to give them a try!
Matilda
Jul 20,2023Just had an Off Set Pod delivered and installed to our home on the River Dart. From start to finish the team were incredible. I sat with Nathalie in the Cuckooland showroom where they have the pod on display - she explained in detail the process and showed me the options I could choose from. The team who came to deliver and install were exceptional - they had to bring the parts across on a Barge! Nothing was too much trouble. This truly is a fabulous company and I can not recommend them enough. Sincerely delighted. x
Robin Evans
Jul 19,2023Ordered a made to order cot for our nursery. The ordering process was straight forward and communication excellent. The cot was delivered within the expected lead time with no stress! Fantastic quality item that was easy to assemble.
Laura Parkes
Jul 16,2023Ordered nursery furniture which was of great quality. The wardrobe arrived damaged (due to delivery company) however customer service was great and sent a replacement and also a beautiful blanket as a goodwill gesture
Lauren Dale
Jul 16,2023Amazing choice of furniture for children's bedrooms
Joe
Jul 14,2023A great range of products and the prices seem to be competitive. The ordering process is straightforward and they offer loyalty points and bonuses which is nice. Would recommend.
JBG
Aug 15,2023Over the last year, I have purchased an amazing bed and super cute wooden toys for my grandson from Cuckooland and can only say great things about it. The customer service is second to none, the products are all of the highest quality, so beautiful and loved.