To leave a review you need to be logged in
Cultural Care Au Pair is the largest au pair agency in the U.S., celebrating over 30 years matching au pairs with American families for a unique cultural exchange and childcare experience. Host families choose Cultural Care as their trusted source for flexible, reliable childcare that feels like part of the family. Au pairs benefit from the largest network of Local Childcare Consultants to support their cultural exchange experience. Families appreciate being able to schedule up to 45 hours per week and up to 10 hours per day of childcare when they need it.
Reviews 835
Nthabiseng
Jan 28,2025I was fortunate enough to have supportive LCCs who understood and could help me with any situation when i asked questions and needed advice. I would like to suggest for the agency to vet families more, even after they host an au pair. Yes, we are responsible to ask previous au pairs questions but they don't always tell the truth. Finding out how a family truly is when you already moved in with them is very very hard especially when you are still in first year! Otherwise i had an amazing experience, I learned a lot, traveled and grew stronger emotionally and mentally. I wouldn't trade the experience for anything.
Heidy Nathalia
Jan 28,2025my experience was good
Polyanna
Jan 28,2025I have an AMAZING host family who understand that program, I’m feel part of the family but I don’t feel like a mother to my host kids, and I’ve been learning how I’m blessed to have this on my whole experience! I’m having a truly American experience, and that’s why I’m great 😊
Martina
Jan 28,2025This is my second year as an Au Pair in Florida, and it’s the most beautiful experience of my life! I’ve met amazing people and visited breathtaking places. I’ve found a second family I will never forget. I’m grateful to the Cultural Care team, who have always supported me with anything before and after my departure. Without them, this experience wouldn’t have been possible.
Maria Ximena
Jan 28,2025I like the improvements that cultural care did for the app but something that is really comun and I don’t like is how some LCC doesn’t really care for the aupair and you don’t feel like you have someone who you can talk to in case of a discomfort. There are some areas that they don’t even have an LCC and that is really alarming because what would happen if there is an emergency situation?
Alicia Marcela
Jan 28,2025It has been a very good experience, the follow-up of my Lcc and the support
customer
Jan 28,2025My experience with Cultural Care au pair was amazing. I really enjoyed my stay in the U.S all thanks to the amazing family I got and our most loving LCC. I would definitely recommend a friend to also become an au pair with cultural care.
Victoria Luciana
Jan 28,2025My experience was amazing thanks to the love and support of my Host Family, the incredible friends I made during my time in the US. And all the support and help I have from my LCC.
Giselly Luzargi
Jan 28,2025My host family and my lcc's were kind, open, honest, approachable and loving
Sara
Jan 28,2025Cultural Care is the best agency that I could choose for this beautiful kind of experience! Through it, I have had the opportunity to know new people, create unbreakable bonds and discover new places all over the United States. Their assistance service, as well as the high competence of all the staff, has been the best that I could ever find so far.
Nathali
Jan 28,2025It was a good experience but I feel this program needs more regulation
Amanda
Jan 28,2025My experience with cultural care was really good, every time I needed support from the company I had their help.
Jante Stephanie
Jan 28,2025The company overall is well organized, it does become tough to contact someone but other than that it’s good
Ester Alcantara
Jan 28,2025It’s been a great experience
KAREN
Jan 28,2025I really believe the program is very good, and you can have a wonderful experience. I’m currently with an incredible host family; I arrived last Monday. However, the rest of my experience as an au pair last year was really, really hard because the family was pretty mean to me and treated me just like an employee. They made me work long hours, more than 50 hours a week. They didn’t let me eat some of the food in the fridge. Sometimes, when they went on vacation, they made me take care of the dog. One time, they were going to Costa Rica, and they didn’t tell me anything; only my host kid told me the day before that they were leaving for vacation. I asked if, during those 4 days they’d be gone, I could eat some of the chicken or fish in the freezer (and since they were planning their vacation, they hadn’t bought food for the week). I also asked if I could buy some tomatoes and bananas, and their answer was that if I bought anything, I had to replace exactly what I ate so nothing would be missing from the freezer when they came back. Of course, they didn’t give me any card to pay for it, so I had to use my own money to buy food. I felt really disappointed in them. Also, when I asked for a rematch four months after I arrived, they wouldn’t let me do it, which was really, really hard for me because I was scared of my host mom. I got depressed, anxious, and they even took away the WiFi from my phone. They treated me so badly until I gave in and agreed to stay with them, which is why I didn’t leave until my second year. At some point, I tried to talk to them about how I was feeling, but they got really mad and started yelling at me. I agree that the cultural experience is so nice because right now, I’m having the best experience! But I think communication with au pairs and CCs should be improved, more than just with the LCC, to make sure everything is okay. That way, au pairs could get more support in these cases. Thank you!
Maricela Jazmin
Jan 28,2025They helped me through the whole process and solved the issues when I needed them
Luiza
Jan 28,2025Everything is great
Lourdes
Jan 28,2025It was one of the best experiences of my life
Samira Hamad
Jan 27,2025My experience has been great thanks to my host family, they've been the ones to care about me and give me the full American experience.
customer
Jan 28,2025I feel so lucky! I had a great experience in the program. It’s been 2 years being an au pair and the time went so fast! I feel lucky because I found a wonderful family that made everything easier for me, helping and supporting me all the time. And also I had an amazing LCC that was there all the time for all the au pair group.