Tax is complicated; the cycle to work scheme is not. You choose a bike, hire it for an agreed length of time, then snap it up for a fraction of its original value. It's like a year-round sale, with interest free credit available in over 2,000 retailers nationwide.
Quick and efficient 😊
Clear advice, seamless process, my HR was happy with the process too.
The gentleman who looked after me in the cycle department, was helpful, informed and easy to deal with, when I originally went in I hadn't made my mind up in choosing decathlon, he secured the decision for me. Very pleased
What a smooth and quick process, less than one working day from applying to having my bike being prepared by the seller (I'm also lucky that my employer signed this off very quickly). Very happy with the scheme for the second time (first time was 4 years ago).
I’m very happy with the service I got from the store the staff very good service they show me the product and help me to make sure it’s the right product for me I bought a Brompton bike I can’t wait to start riding thanks again for the service
Easy to use, worked well
Purchased a bike on cycle to work scheme great help with finding a bike. Very helpful in sorting out extras and making saddle right height. Would recommend a visit.
From requesting a certificate to getting the products delivered took 3 days. The process couldn't off been any easier or simpler. I would highly recommend this to everyone
It was a lot easier than I expected.
Swift Informative Good Cust Service
I spoke to a cyclescheme rep on the phone as it was some time between the voucher receipt and choosing a bike. The rep was brilliant, had all the answers and also made sure my case was up to date. Was also freindly, well done.
Bike arrived within days of ordering, Mondraker prime E mountain bike ( brilliant )
Simple to use service and certificate redemption at vendor worked without issue.
Straightforward to use it, and information provided beforehand helped me decide which bike to get.
Easy process with regular updates on progress. My only gripe is that finding retailers could be easier. You need to enter a postcode or location then start typing the name of a retailer before any results are shown. It would be better if you simply entered a postcode and a list of closest retailers were shown.
Dead easy to use - great communications
The entire process from application to purchase was really easy and worked flawlessly.
Ordered a bike through the cycle to work scheme, was so excited when it turned up. I opened it to find it full of scratches and chips to the paint work. After talking to customer services they advised me I can have either £35 money back and keep the bike or send it back for a replacement. I then sent it back as I though £35 compared to a £400 bike was nothing. When I sent it back I then received an email that they have no stock and I have to ring a help desk to arrange a refund! So now I have all the accessories for a bike and no bike to use it for!
Excellent service. Received my bike within two weeks of applying. Well chuffed
Alan Shepherd
May 23,2024Simple and straight forward to use