Tax is complicated; the cycle to work scheme is not. You choose a bike, hire it for an agreed length of time, then snap it up for a fraction of its original value. It's like a year-round sale, with interest free credit available in over 2,000 retailers nationwide.
They could not have been more helpful..
quick and efficient!
The whole process was easy, straightforward and the pick up of the bike from the shop was pleasant and smooth. On top of all that I am getting a discount through the scheme at affordable instalments on an already reduced price from the shop! A superb, lovely ride too!
Overall a great scheme. Great deal for buying a new bike. All the info I wanted up front. I did get locked out of the website on my phone at one point ... but clearly secure. Pick up verification was very smooth. Thanks
The site was easy to navigate. Excellent variety of retailers. Easy to follow guide and links all worked well. Super fast transaction between my employee, Cyclescheme and the retailer. Seamless experience and a great saving. Highly recommend. Thank you
I had a great experience for my first time using the service and everything was great.
Made the transaction very easy. Chose my bike, requested certificate, ordered bike using certificate, bike got delivered. Simple
What they don't tell you is that you can only apply for one certificate at a time. What this means is you have to make sure you get all you need in one go, otherwise you have to wait 12 months until you have paid the ownership fee. This is terrible if, say, you bought a bike, then realised you needed paniers or a trailer, or any other accessory. I initially applied for a small amount to buy clothing and accessories. But now I need to replace the bike and helmet I already own. I've requested to pay off the current certificate and apply for a new one, but their customer service is so poor I'm still waiting for a response. I don't have any experience with any other Cycle to Work provider, but surely anyone else has got to be better than this?
Great service
Excellent and informative service throughout
Quick and easy. Application submitted and voucher received in a matter of days.
Great scheme. Very simple to apply and a very quick and easy process to obtain a bike.
Everything worked seamlessly and I picked up my bike in two day
Very quick and easy to use
The process was straightforward and any questions I had were answered well on the phone line. I was in a rush and the timings worked well!
Współpraca na wysokim poziomie
Easy application process and everything went smoothly
Very good on line process, charges and smooth issue of certificate and payment to the bike shop
First time user of the service - everything went well, great communication and instructions on how to work through the process. Staff at Stirling Cycles (Stirling) were really helpful and I’m delighted with my bike.
rachael
May 06,2024Great company the people that work there are really helpful and nothing is a problem to them . The bike is well made can’t wait to ride it