Tax is complicated; the cycle to work scheme is not. You choose a bike, hire it for an agreed length of time, then snap it up for a fraction of its original value. It's like a year-round sale, with interest free credit available in over 2,000 retailers nationwide.
Fantastic experience you can search as much as you like on line, but Cycle World in particular Dave was excellent he knew all his store products and my requirements, added lots experience and direction to help make an informed decision. I had deadline to take the bike on leave it was ready for me same day PDI and accessories installed. Great shop, knowledgeable team lots of customers arriving activity level were very buoyant which is always a good sign.
First time in using the Cycle to Work Scheme and the staff at Balfe's Gatwick (Dylan & Steve [Store Manager]) could not have been more helpful and making the process pain free and extremely quick.
Process is long winded which makes it difficult to respond to offers and discounts. Some retailers won't let you use the voucher on on-sale items. Can't top up voucher amount. Have to guess what you want to spend and hope things line up by the time you get the voucher.
Fantastic deal, saving are truly significant. Process quite slow though, over two months from beginning to end, but still worth it.
Very helpfull the team lewis was great and well mannered. See you soon alan & cath baines
Request was processed in a few days and the process was quick and easy.
Excellent staff very helpful nothing to much trouble
Getting the voucher was straightforward Changing to a different company was easy Excellent communication Fantastic customer service from Bike x winchester Very satisfied customer Thank you
So easy to complete and a total win win!
Very simple process - all went through smoothly.
The only shceme that works beyond a paper voucher, it gives you a real digitial experience and more confidence in what you are spending.
Really smooth process from start to finish.
Quick and simple
Be careful to update the value of your purchase/certificate as there is no flexibility when you get to store, meaning you have to go right back to the start of the process. Also make sure that the retailer has the equipment in stock, as once you have selected a retailer then there is no option to change other than going right back to the start of the process.
Efficient, simple process from obtaining a voucher to collection of my bike....
It was a really easy process and very helpful scheme. I bought my bike from decathlon Eastlands and the service I received from Daniel was second to none. Professional, polite and knowledgeable.
All very smooth and efficient service. Very happy
Flawless end to end experience, could not have been better. Really pleased with the whole process!
Long waiting time for my certificate: The benefit I selected with my employer was active from 1 February, but I only received the e-voucher mid/end March (by which time the bike I had selected was out of stock, but there was no option to cancel the benefit). The payments were deducted from my salary since February, but I could not use the benefit at all When I received the voucher, it directed me to "Your Pre-Contract Information document contains a summary of the key financial information you need to be aware of. You can download a copy by logging into your BHN Extras account, clicking the Cyclescheme tile to access My Cyclescheme, and from there using the "Download Your Pre-Contract Information". There was no button for "Download Your Pre-Contract Information" on My Cyclescheme. I looked for it for ages and then contacted customer service, who were not helpful - they re-sent the initial email and told me that I would only get to review the hire agreement when I was picking up the bike. They did not seem to know about what the email to me said (they said they cannot see the text of the email).
John McElroy
Apr 22,2024So simple to sort out. Literally couldn't have been any easier!!