Decor Interiors
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Décor Interiors is a family run business based in Glengormley town centre, Newtownabbey. We are retailers for a stunning range of Home Furnishings, Wallpaper, Paint & Fabrics. We have the latest collections by Harlequin, Sanderson, Zoffany, Designers Guild and many more.
Reviews 485
Daniel Sauva
Sep 17,2024We took the cheap Decor Interior gamble and lost. 5-7 days delivery time. 2 weeks later, nothing. Not expecting anything to turn up at this point. Not sure if scam or just incredibly poorly run business.
M L
Sep 06,2024Placed order, two weeks after they told me that they do not have in stock the item . Asked for a refund, after another 2 weeks and a half, i still not have my money back.
Tarry D
Sep 06,2024Incredible customer service and communication from Sarah, would highly recommend.
Josephine Schoenfeldt
Sep 06,2024Delighted with my beautiful designer tray. As described, well packaged and super friendly company. Bought as a gift and love it so much I'm ordering another one for myself. Lots of wonderful high quality items to choose from. Highly recommended company.
Monica Keating
Sep 02,2024Ordered a metal industrial shelf (at a reasonable price). It arrived quickly but damaged as appeared to not have been packaged well. But, a replacement was ordered swiftly and happy with the finished product. Would shop again at this store.
Sandra Moloney
Aug 27,2024Having read the reviews on here I’ve got to say I was slightly nervous about making my purchase. However I was pleasantly surprised. Yes the order took slightly longer than expected by about a week but the item was half the price I’d seen elsewhere. I received regular email updates and when it arrived it was well packaged and in perfect condition. I would definitely order from them again but just expect a longer delivery time.
S Feakins
Aug 23,2024My Flamingo arrived today and I love it. Did wait a while but was worth the wait.
Kw
Aug 22,2024Over two weeks and still NO sign of my order despite emails. Starting to worry this isn’t even a legit company!!!
Caroline Richardson
Aug 21,2024This company is appalling. I ordered some candle sconces 3 weeks ago, zero updates on delivery and me having to constantly chase. Being pushed back and having seen the other reviews I have now asked to cancel the order as I am unconvinced I will ever receive the items. It’s over £280 of stock and they have the cheek to charge 7.95 for ‘express delivery’ which I selected as I needed the items quickly. I am not confident the refund will be forthcoming either.
Kevin Adams
Aug 21,2024Product delivered damaged. One email to decor interiors . New product delivered within 2 days . Great service
Rosie
Aug 20,2024I ordered a Sofa for £609, four days later I received an email from this company saying that the sofa was out of stock and my only options were a full refund or wait for it to become available in the future without any date in mind. I said that I wanted a full refund and was told that it would be processed.. it’s been 8 weeks since then and I still haven’t received any refund!! I have emailed & called multiple times and haven’t heard from anyone. Terrible customer service and accounts department, scammers. They reply more to reviews than to their emails, disgraceful company.
Katy Shipp
Aug 19,2024Company are now disputing my refund with the bank even though they haven’t even sent my order. Do not buy from them. The response below is false, they have not agreed my refund and are continuing to dispute it.
Mark
Aug 16,2024Found website by chance and so glad I did ! Purchased 4 Figurines which were beautiful and well worth the money so ordered 5th one so happy !! Fast Delivery and Customer service was great kept me informed until delivery I shall certainly be returning Thankyou
Roisin Starkey
Aug 14,2024Beautiful mirror extremely well packed and arrived on time 5 stars
Suzanne colquhoun
Aug 14,2024Tray is gorgeous and well packed, delivery takes a longer than originally stated 5-7 days so i took a start off for that, it would have been 5 stars otherwise , they did keep me updated tho so i knew it was on its way eventually
Karen Hector
Aug 13,2024I ordered 2 large jars beginning of July. No response queried several times and tried to call no one picking up the phone. Finally got through was promised items would arrive following week, again nothing. I then cancelled my order as email stated items had not been processed let alone shipped. After looking at reviews I don't think I will be getting my requested refund. APPAULING SERVICE. DO NOT USE THIS COMPANY.
NKhan
Aug 06,2024Poor information and then said couldn’t do a refund or even reply to an email. Won’t be buying from again.
Darna
Aug 01,2024Ordered a cabinet damaged on arrival, poor packaging, second atempt damaged worse than the first, again returned over 2 weeks and still no refund into my bank for this item, sent over 4 emails last reply was a week ago saying will chase this up, very disappointed
Mrs Galvin
Jul 31,2024Paint ordered 8th July. Advised 11th July out of stock. I requested refund & despite a few email replies assuring me it would be processed,still no refund. I will raise a payment dispute via my bank. Very poor service, would never use again & puts you off using other small businesses.
Kara Swinney
Sep 24,2024I ordered a throw when it was out of stock knowing it would have a delayed delivery, that's absolutely fine. I then get an email that there has been a further delay, again fine. I then email to check the status of my order and I am informed it is being sent express delivery and that I'll receive a tracking number shortly. It has now been 21 days since I have heard anything and my previous three emails have been ignored. It has been over two months since I placed the order. I feel like I have been scammed and this company doesn't actually exist. If anyone actually reads these, my order number is 34638 UPDATE company apologised and offered me a £10 gift card and assured me my package would be delivered within the week. 2 weeks went by and nothing. I contacted the company again and I was told that according to their records it had been delivered. When I assured them that wasn't true, they said the would gey back to me. No one did. I then went on their website to check the item myself and their website now said that the item wasn't expected to come back into stock until 2025, and yet they were telling me it would be delivered any day now. I eventually requested a refund after hearing nothing for weeks. I ordered from another website and received it in 4 days.