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Reviews 520
Brian Slovak
Oct 20,2020Got right in to see someone and they were able to provide great service and solved my issue with my debit card very quickly. Also they were able to revers the stolen charges the same day!
Janine Weaver
Oct 17,2020Dort Federal loan officer Zach was very professional. I appreciate all his help in getting a loan for my furnace. He explained everything to me.
James Morris
Oct 17,2020Thank you Eri Durmishi and Kayla Miller. You are both amazing.
Ron M
Oct 16,2020Fast and friendly service would give 5 more stars if I could!
Glenn Mosher
Oct 15,2020Appointment was greet was in and out for loan in 20 minutes. Girl at service desk took care of everything. Great service.
Justin
Oct 15,2020Kristen Wise is very passionate about helping me as a member of Dort Federal. She demonstrates the imperative work ethic that other employees should emulate. Highly Satisfied!!!!!
Joshua Carr
Oct 15,2020Great experience as always!
Angela Green
Oct 14,2020Great service
Scott Short
Oct 14,2020I am editing my review to reflect the fact that the branch manager reached out to me personally, addressed my concerns, vowed to improve her branch's procedures, and showed a real interest in making the situation better for myself and others. That is how business should be done. I requested an appointment to review mortgage options for a home purchase I'm considering. When I arrived for my scheduled appointment, after waiting in line to get to speak to the receptionist, I was told, "Someone called you yesterday to inform you that we don't handle mortgages at branch offices. Here's a card with the number for you to call to speak with someone regarding a mortgage." The thing that upset me was the fact that whoever called to tell me that information called from a line that does not identify as being from Dort Financial, they called when I was at work and couldn't immediately take the call (which I would not have answered anyway as it was from an unknown caller), that the person failed to leave a voicemail with the information (which would have saved me a wasted trip to the branch), and no attempt was made to reach me via text or email to relate that information. Like many in today's times, I have a variety of responsibilities on top of daily trials and stressers. It was unsatisfying to have this kind of situation waste my time needlessly, simply because someone couldn't be bothered to leave a voicemail or take an extra couple moments to send a text or email.
David Smith
Oct 14,2020I'm always treated with respect, and taken care of in a very short period of time. They've earned 5 stars.....
Holly
Oct 14,2020The wait was short, staff was friendly, and process was quick! Robin was awesome and very personable!!
Elaine Ziegler
Oct 14,2020Always excellent customer service and very fast!
Mike
Oct 14,2020Always a pleasure when I come in for anything that I need to take care of. Of course COVID-19 has definitely had an impact too.
Anonymous
Oct 14,2020For the last 3 weeks I have been trying to make an appointment or schedule a phone call with a mortgage officer. I've gotten no response. I've sent emails, visited the branch, was promised that "Mike" from the Grand Blanc branch (Lisa in the Hill Rd. branch sent him a message) would call me and I have yet to hear from anyone. I'm very disappointed.
Chelsea Rodabaugh
Oct 12,2020I love banking with dort federal credit union I really havent had any problems or anything and the people that work there are nice and very helpful
Steven Miller
Oct 12,2020Very helpful staff!!
Donald Cain
Oct 07,2020The automatic teller stations in my branch are quick & convenient!
Jan Wood
Oct 05,2020Prompt and excellent service! No waiting!
Rob Kramer
Oct 03,2020Worked with a Pierson Rd branch account representative. She was very helpful and asked all the right questions. She provided new debit and credit cards for me at the end of our interview
Kristen Shawl
Oct 20,2020Sage was amazing and very helpful and considerate. She needs a raise!