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Reviews 520
Mary Trombley
Jan 05,2021I have had an account with Dort Federal for over 30 years, tellers and employees have always been friendly and helpful. Until the new drive through teller system started. I have sat and waited for service, even to be greeted, for over 20 minutes on much more than one occasion. With 2 tellers lines open there were 2 cars at each “teller” waiting. It’s becoming very frustrating. I miss the personal experience of having someone physically at the bank. My wife’s credit union and my daughter’s bank both offer this more personal service.
Stephen Hill
Jan 05,2021Bought a used vehicle from an individual not a dealership on the 30th of December and the entire process lasted less than 30 minutes. Dort is very fast and efficient and they take great care of their members. I highly recommend Dort to anyone looking for a new bank or credit union.
Tracey Tyler
Jan 05,2021Julie, from the Davison Office, was extremely helpful. She helped me resolve some concerns/issues with my parent's accounts. Julie made sure that everything was addressed correctly. I really appreciate her help.
Joyce
Dec 31,2020Dort Federal has been very nice to me. Thank You
Jeffrey Stratton
Dec 31,2020Fast, friendly, efficient! As always. Dort is everything one wants in a financial institution, and nothing one does not!
Maria C
Dec 31,2020I worked with Megan to update some accounts. She was efficient, knowledgeable and friendly. Also took care of other account transactions with a teller and she was also very friendly and efficient. Eryn greeted me with a smile as I approached the member services desk and was very cordial when interacting with me and all of the many other customers that came her way. I really like working with and doing business in person at the Pierson Road location. I can't say enough good things about the tellers with whom I have been banking for several years including Sharon and Geena. Super, super, super!!! Thank you!
Keith Kruater
Dec 30,2020I was very happy with how quickly I was approved my loan agent Aaron really went out of his way to get it done quickly!
Debra Cook
Dec 30,2020My experience with Dort Financial has been nothing but amazing I've only been to the Owosso office everybody is so friendly and so helpful I talked to different people on the phone at other locations they're always so friendly and helpful I will be opening my checking and savings through them thank you Dort Financial for all your help
Francesca Awdish
Dec 30,2020Thank you so much for all your help during my difficult time. You go above and beyond. Great customer service.
Derrick Taylor
Dec 30,2020I love you guys but you don't help at all. what you guys do for me I can get from a prepaid card but it's okay
Timothy J Steele
Dec 30,2020We recently switched to the Lapeer branch and are very pleased with the service especially with Amanda. She was very helpful with answering our questions and went over and beyond for us.
Karina Hernandez
Dec 30,2020Excellent teamwork, things get explained and done great. Really appreciate it.
Ruth Stafford
Dec 30,2020They are always there to help!!!!!
Orlando
Dec 22,2020Good work great job I love Dort Federal best credit union in the world
Judson Hunt
Dec 22,2020Easily obtained an appointment. Was received warmly. Business was taken care of to our satisfaction .
Satisfied
Dec 17,2020had appointment schedule it was on time, the meeting was very professional
Sandra Aldrich
Dec 17,2020My wire transfer did not go through. At my appointment it was explained as to why and what I needed to do.. very professional response.
Ralph Osbun
Dec 15,2020Dort federal credit union is by far the best financial institution anywhere. The people are all friendly and will do anything in their power to help you with all your needs. Glad I started with them all those years ago.
Courtney Giles
Dec 15,2020I love Dort Federal! Have had my account there for several years now and always receive excellent customer service! This last visit I seen Tasha from the Pierson Rd location and she helped me get a credit card to help build my credit. She is absolutely amazing and will be my go to from now on, but everyone is great!!
Jon Miller
Jan 05,2021My main bank which is Chase mailed my autoloan payment to Dort on Dec 7 and the check has not yet been cashed and its Jan 5 so my payment is now late. I have waited to talk with a person for half hour last Saturday and then on Monday left a call back number and still no one has contacted me. I also left an online message and the reply was for me to call Dort. I will have to tell Al Serra not to use them next time.