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Reviews 520
Adam Palmer
Nov 20,2020Great service and very helpful I was very satisfied.
Patrick R Doyle
Nov 19,2020I would NOT recommemd this bank to ANYONE. closed my account after not even being open a week. Must be there 6 months to make mobile deposits, 90 days before you can make check or cash deposits by atm, you have to deposit in person, atm usage fees even with their own atm, not linked with any other credit union, opt out of od protection, still get charged an overdraft fee even if its declined, refused to open a business account, with proof of business, unless i spent more money to file for a county proof of business certificate. What a load of crock. A total joke....then they charge you 5.00 to close an account.....
KS
Nov 15,2020My appointment worked out great and the service I received was great too!!
ShayGo
Nov 14,2020I had 2 appts w/ this branch and both were awesome the staff was the best interaction i had w/ ppl in a long time (pandemic) they answered all my family questions and was glad to see me 🤗🤗🤗 i like this branch
gail
Nov 14,2020Easy peasy! I made an appointment and showed up a little early. Was taken right in and given great fast service. Always a good experience.
Katie Terry
Nov 14,2020I'm done waiting in line for 20 minutes every time I go to Dort Federal to have them tell me "all tellers are busy" or "an error has occurred". This morning I waited 20 minutes in line outside while they were doing a repair to (not one, but both) of their drive up machines and when they were finished the guy said they still weren't working. I went inside (waited some more) with about 10 other people for the two machines that they have inside that ended up also not working. I ended up having to drive to the Davison branch (where I also had to wait 20 minutes because only two drive-through lanes were open) just so I could deposit a check. I need adequate access to my funds at all times and Dort has shown me over and over that that is not going to be possible with them. With that being said I will be removing every dime that I have with Dort to another bank/credit union where they care about my time and money.
Michael Sutton
Nov 13,2020Are gregarious, funny, personable, positive, helpful, and welcoming offensive words that ought to be left out? Oops. Seriously, Lisa Crandall was all these things and a fantastic introduction to Dort Financial.
Trout Enterprises LLC
Nov 11,2020Fair services, only pulled my credit for membership
Bd
Nov 10,2020Well done dfcu !!!!! Set appointment on line with the nature of the business and was sent multiple reminders. Arrived on time was greeted by reception and escourted to an office in under 5 minutes. Bank manager handled my business professionally and efficiently. Thanks
Shaquita Spencer
Nov 08,2020They was real helpful. They will help you get close to your goal the best way they can. It works as long as you have collateral good. Thanks
Beverly Saul
Nov 07,2020Always a great experience with dfcu. Have not had a complaint in more than 30 years!
Sierra White
Oct 31,2020Had a fraud charge. Immediately called to get taken care of, a few days later no card or charges put back on my account. 4 days later Had to make an appointment and the worker over the phone never put in the fraud charges or issued me a new card yet. But the employee during the appointment was very nice and got everything figured out. Would not recommend over the phone.
Scott Norcross
Oct 31,2020We have been with Dort Financial for several years now. They always go above and beyond to help us make sure that our account is squared away. The staff is always been super friendly and knowledgeable. I don't see us changing Banks anytime soon!
Kia Hagens
Oct 31,2020Great job at the Saginaw branch.
SW
Oct 30,2020Ellen had no idea what she was talking about and decided to argue with me. All I wanted to know was what the difference was between a Visa Platinum (which I have) & a Visa Signature? She continued to tell me that the Visa Signature was a debit card (which I knew was 100% wrong). I asked why it gave an APR% on a debit card on the website and she told me she didn’t care what the website said because it was wrong. I called back and talked to someone that had a clue. SOLID CUSTOMER SERVICE DORT
Randy Isaacson
Oct 29,2020Excellent transaction on a car loan. Will be using them again in the future.
Roslynn Lane
Oct 27,2020I love Dort federal excellent bank
Mike
Oct 24,2020Good advice provided by rep.
Martha Ford
Oct 20,2020Been with the DFCU for many years and they have always had my back.
James
Nov 20,2020Been here 20 years. Repaid all loans back..still a hassle to get approved. Loyalty is non existent