DRIVE | Roadside

4.5 (794 Reviews)

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Reviews 794

4.5

Out of 5.0

Lynette

Sep 02,2024

Driver showed up on time. He jumped the battery and was on his way in 15 minutes!

Rhonda Pedraza

Aug 31,2024

Great service, arrived quickly

Terry

Aug 30,2024

From the dispatcher to the kind gentleman who fixed my tire..they were extremely caring and helpful and safety conscious..the best out there..highly recommend this company.

Amanda

Aug 29,2024

Quick service and nice tow truck attendants.

Marjie

Aug 29,2024

Easy app, received a quick response. It was going to take a while and it wasn't cheap but the service tech arrived sooner than original ETA. Anthony was fast and thorough and had me back on the road in no time. I'm very grateful that my road mishap turned out as good as one could hope for.

Electra Lowe

Aug 29,2024

I was stuck in a different state with a flat tire. DRIVE/Roadside was so helpful in arranging not one , but, two roadside services. They keep you up to date on arrival times. They have chat and a live person call options when you need more assistance. I had a great experience. Will recommend to all I know. Will use again (hopefully not soon). Thanks again.

Carolyne

Aug 27,2024

Help arrived within the hour and quickly got my car going. My only complaint is the price, but I had no other alternative.

Jonathan

Aug 27,2024

Got to within an hour in the middle of nowhere. Guy was nice.

Lauren

Aug 26,2024

Dispatched someone quickly for a lockout, received service within an hour.

Robert

Aug 26,2024

I desperately needed a jump-start of my car on a Saturday evening, around 5 PM.....not a lot of car repair shops open at that time on a Saturday, to even buy jumper cables at. I contacted DRIVE / Roadside on the App, and they responded with a text immediately. Within 7 minutes I got a second text that they had dispatched a service truck. The only reason that this is a 4 instead of a 5-star rating was that their time estimate for the service guy had to be revised twice (later, of course), as he had two other stops to make on the way to my place. Perhaps DRIVE / Roadside should have a system to know about timing a bit better.

Lydia

Aug 26,2024

The driver was really nice and dropped me off at the dealership AND he was careful with my car.

User

Aug 25,2024

11/10 would recommend! I live in BFE, just outside of east jesus nowhere, and the ppl who helped me with my keys being locked in my car while it was running drove 1hr 45mins to me! So kind and got my door open quicker than i could have expected! Thanks again!

Doug

Aug 25,2024

The service provider came with the eztimated time -45 minutes. Got me jump started and on my way!

Joshua

Aug 25,2024

Ya'll helped my son get going 12 hours from home. Thank you so much!

Leonardo Blanco

Aug 23,2024

Ian, My driver was amazing, professional and very courteous given the circumstance. He explained what would happen every step of the way and was mindful of my family.

Blondie Wagner

Aug 23,2024

A single woman stranded on the interstate at 3am. My insurance company could not find me help. I called 3 truckstops that were within 4 miles of me and they would not give road service to a car. Roadside was all I had left. Figuring they were a third party tow scheduler, I hadn't called them. But, I was desperate. I will never call anyone but ROADSIDE, again!!!! Not only did they find me help withing 10 minutes, my servicemen was knocking on my car window within a half hour. If I could I would give them 10 stars! And my servicemen was awesome! He didn't give up on me. Got me going in 10 minutes. Don't bother calling anyone but Roadservice. And, Geico said they will reimburse cause they failed to get me help when I needed it. Sweet!