The young man was there quickly and was very professional.
Fast service and got me going.
Within 10 minutes of making payment I had guy call me and tell me exactly how long he would be before he showed up!! When he showed up he was polite and knew what he was doing, even with the freezing temperatures!! Highly recommend this service over aaa. I’m a aaa member for 20 years when I initially called aaa with my situation I had to fill out a online sheet which was easy but I kept getting text messages every 15 minutes and nobody called me until 6 hours after my initial call! Total nonsense!!
They arrive in a timely manner .Very nice and got us back on the road quickly. And keeping us updated about arriving
I was stranded with a flat due to not having a jack. The gentlemen arrived faster than anticipated and were very professional yet personable and took care of my situation quickly.
I found myself in a situation with a flat at the side of the road. I was unable to change it myself and went online and found roadside assistance. I loved that they had a tracking feature, so I knew exactly the window when someone was coming to help me. When the person arrived, they very quickly changed my tire and I was on my way. I would use them again if I was in this type of situation.
The tech showed up right away about 10 minutes. He was nice , always communicated what he was doing. Very knowledgeable about the process.
Fast, courteous and reasonable.
The dispatcher was clear and quick in his communication with me about when to expect the tow truck driver and the driver also checked in before he arrived at our car and we made a plan for how to meet him. They were there within the time they set for us and the service was performed quickly and effectively without damaging our car. It meant a lot given we had to organize the service from a different location and could not wait with our car.
Was easy to get issue resolved. The associate was kind and very helpful.
My battery died in the city near midnight. From assistance request to the problem being solved was about 30 - 40 mins. I could not get in touch with any local businesses but through this app I was able to get everything solved promptly. Thanks!
A little pricey for just receiving a jump to my battery but the service provider was very nice and helpful.
Easy to use, reliable and communicative technician
Driver’s knowledge
Helped provide very expensive tire change in a parking lot when there was no weather emergency. Quote was $159.
Quick timing Knowledgeable Friendly
I was kept informed It was Sunday morning and snowing and I feared delay but driver arrived earlier than expected. It’s expensive but you get what you pay for with Roadside when you need it most.
Prompt service pulled me out of a tight spot.
The employee who arrived was polite and helpful. The situation was resolved quickly.
James
Jan 25,2025Great service, timely response, worker was very helpful and knowledgeable on how to complete winch out seamlessly.