Easy Bathrooms
To leave a review you need to be logged in
We care greatly about the happiness of each and every customer, which is why – if you have an outstanding problem with your order we’d really appreciate you getting in touch with us before reviewing & giving us the chance to resolve any issues.
Reviews 900
Mrs Ellis
Dec 07,2024Great customer service , always on hand to help, lovely products , and fair price ,Huge thankyou to Karen and Zak you were both brilliant !!!
Julia Jones
Dec 07,2024Good service and speedy delivery
Graham
Dec 07,2024They msnaged to get me extra tiles delivered within 2 dsys.
T Webb
Dec 06,2024We used the Lichfield store, l they have a wide and varied display making it easy to find what we wanted. Ordering was thorough and simple too. We had to change our choices a couple of times due to ongoing building works, the staff in the Lichfield store were very helpful in changing our order so many thanks to all of them. Would definitely recommend this branch of Easy Bathrooms.
Megan
Dec 06,2024NEVER BUY TILES FROM HERE! I ordered the tiles online and was notified that they would arrive on the 5th December. I therefore organised all of our tradespeople for the following week. I went into store on the 5th December only to be told that the tiles would be arriving 5 days later! I’m unable to source anymore tiles in such short notice and will have to attempt to rearrange the tiler/plumber/electrician/builder for our new bathroom as all had been booked in assuming the tiles would be here. Very little in the way of an apology from easybathrooms - they took the s*** happens attitude which I also think is incredibly unsympathetic and unprofessional. I said I hoped that they had solved the situation so that it doesn’t happen to anymore people, for which she couldn’t give me an answer. I would give minus stars if I could.
Charlotte
Dec 06,2024The good: the range of products Easy Bathrooms have is excellent; I was really struggling to choose because there were so many tiles I liked. Ordering samples was really quick and easy, they arrived very promptly. The bad: delivery is kerbside only. Fortunately I'm able-bodied and was able to carry the tiles I ordered up to my flat; otherwise I would have been stuck. This information isn't particularly accessible pre-checkout - it's only once you've paid they inform you of this fact... The ugly: you can pay extra for a two-man delivery, but that only goes to a ground floor room - I live on the third floor, so absolutely useless for me. The delivery window I was given was "between 8am and 6pm" and they couldn't guarantee a call on the day to let me know when the delivery would be happening (just as well they didn't guarantee it, because I didn't get one). The worst part? Delivery cost me £65. I honestly don't even know what that covers: I carried all the tiles from a pallet outside the block of flats' front door to my flat. Absolute rip off.
Julie Mcallister
Dec 06,2024Lovely shop,customer service excellent never seen such a wide rage of radiators and ideas for bathrooms would definitely recommend
danielle Heywood
Dec 06,2024There very very competitive on price. However it’s very true what they say about cheaper isn’t alway better. It’s a shame really the staff are clearly untrained in their job role. Goes a bit to the extreme when they ask a customer to drive two hours to pick a tile up because they picked the wrong one. And they don’t do deliveries as stated by there staff Member “ where not Amazon” lol Shocking unprofessional people I would go elsewhere Just use them as a view point to view the tiles. I wouldn’t buy directly off them.
Dawn
Dec 06,2024From walking into shop I was treated with respect and info. Lee or his colleagues were on hand throughout many visits and phone calls The result was undoubtedly first class Would certainly recommend Easy Bathrooms
William McClintock
Dec 06,2024Very courteous service and everything went smoothly
Paul Atherton
Dec 06,2024We travelled all over the place hunting high and low for tiles at first. But should have gone to easy bathrooms earlier a great choice of quality tiles all on discounted prices and best part we could take tiles home to match up or compare at our leisure the staff were very helpful and I will be using them again.
Kmc Cleaning -
Dec 06,2024Good Customer Service with a helpful experience
RICHARD DIN
Dec 06,2024I bought the triple column radiator and valves. Delivery was spot on and could track the time range on the day.
MR PETER WALLACE
Dec 06,2024GOOD SELECTION OF BATHROOMS AND ACCESSORIES BUT, STILL WAITING FOR A COMMUNICATION FROM THEM AS TO A PROJECT WE ARE GOING TO START.
Michael Bloom
Dec 06,2024Excellent service.
john newton
Dec 06,2024Good showrooms, excellent knowledgeable staff, no pressure sales. Only down part was delivery, could do much better, i.e. give a morning or afternoon slot, so people aren't waiting in all day.
Sarah McDonald
Dec 06,2024Great design service and range. Cheaper than Wickes.
WILLIAM FOSTER
Dec 06,2024Staff made my visit first class understood my requirements. Stuff I needed to take back was so easy . Confident to shop again
dennis williams
Dec 05,2024Good price good quality product good customer service staff very helpful no pressure to buy and time to browse without being interrupted would definitely recommend.
MrsEvelynBrown
Dec 07,2024Knowledgeable staff, large selection good price.