Easy access to website and likewise when ordering. Your customer service agent, Mathew Copus is super, I wish I had a dozen like him in my business.
Everything was great and easy.
Quick shipping. Fair price! Thank you!
Got it next day. Couldn't ask for anything better
When I ordered by phone, I specifically asked if the product was "In Stock" as my computer showed-the young lady confirmed that it was "In Stock". Shipping date was to be around 10/19. A couple days later, I check on the order and find out that shipping date was moved out to 12/9!!!! NOT GOOD and I will cancel when I find another supplier.
Came earlier than expected and was easy to install based on the instructions and support video.
Fits like a glove
The part didn't fit.
Fast delivery !
Excellent web site, easy to navigate and well-designed. I can't believe you folks have restoration items I can't find anywhere else. For instance, a black chrome shifter knob (1969-1981), and a Robert Shaw 180 degree high flow thermostat. These are tough items to find. I am glad I found Eckler's...keep up the good work...
Very fast delivery time! Better than others so far
I ordered cylinder head studs for a model A ford . I searched , but couldn’t find nuts for them . I gave up looking and contacted Ecklers via chat . I asked for nuts for the cylinder head studs . I was redirected to someone else . Repeat , repeat . The third person I asked sent an invoice for a wheel nut , and lugnuts , and I was disconnected. I really think sales people should know the difference between an engine , and a tire . I have to get cylinder head stud nuts from somewhere else . I even informed the sales tech that I just purchased the stud bolts from Ecklers that day .
The window seals I purchased from Jan at eckler's fit perfect little pricey but needed also door seals fit perfect, thanks Jan!
Great, and efficient service
Excellent price, prompt shipping. Thanks!
Got my owner's manual on the delivery date I was given. The only problem I have is that the zone loaction sticker is stuck to the actual cover of the owner's manual. I dont understand why the manual was not placed in a sealed clear bag with the zone location sticker place on the bag itself.
This was the worst experience ever. I will be filling a complaint with the bbb your company is so deceiving it's not even funny. Fist you sent me the wrong part but 2 make it worse you covered it up with the remaining shipping label that the shipping # that matches. I will never order from you again and will worn others not 2 as well...
Great job thank you for your service and support
Got what I requested in a few days Thanks!
Pavinee
Oct 18,2024Needed more parts never got a response. Text twice and called. Never got a response back. Amy texted me that Tom will get back to me shortly and never got a response. So odd.