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Eco Energy Ltd are installers of solar PV and battery storage technology across Scotland and the north of England. We have installed thousands of domestic and commercial systems and are trusted experts when it comes to all aspects of solar, from inverter upgrades to get the most out of your system, maintenance and birdproofing to keep it in good condition, as well as battery storage and grid trading to empower you to get full financial benefit and maximum savings from your investment.
Reviews 223
Melanie
Mar 09,2023Customer service variable: initial visit was thought to be sound but it appeared that the correct information was not passed to the next team; some emails were not badged & did not appear to be from official company; kept contacting to change installation date despite clear discussion to contrary due to work schedule (we deliberately booked 2 months in advance); no response to after care email requesting call back to discuss issues - having paid when requested, no one seems interested. Panel installation team: arrived 2 days early to install in the dark so they could go home, damaged garden lights with ladder, array not installed as plans & not visually balanced. Electricians: batteries not the size/kWh ordered & not installed in place agreed as apparently they usually have the panel installation installed team to help manoeuvre; IT not as or where previously discussed; fell through bedroom ceiling whilst in loft space (luckily no one was hurt) & basic repairs done after a visit to the local B&Q. Not the experience promised!
PAM
Mar 07,2023Overall experience was excellent. Administration of the purchase and after sales assistance re paperwork could not be faulted. Workmen were very professional and ensured that there was no mess.
Joan MacLeod
Mar 07,2023Installers were fast and efficient. Explained the system to us, which was easy to understand. Left a number if we had problems.Highly recommend this company.
Sandy whitelaw
Mar 07,2023While my panels battery pack and EV charger was being installed. I have other work happening. And the eco energy team worked well to make it work out I have use of both battery and EV and glad I picked ECO energy to complete the works
Michael John Hodgson
Mar 07,2023Company arranged fitters and electricians to come in the correct order, both completed their installation work in a neat and efficient manner, were courtious and friendly, tidied up after and gave instructions on the system. Good job well done. Michael Hodgson
Syed Naqvi
Mar 06,2023Since from my initial contact with ECO team who were very helpful regarding our system requirements ( solar panels, invertor and battery ) and offered us a highly competitive price. Roof fitters and electricians arrived on prearranged date, they very were polite and cheery, helpful and extremely tidy. Follow up questions have been answered in a timely manner by the office. Cannot fault the service so far other than the delay with the DNO documentation which is not a fault of Eco Energy and their team.
Jayne
Mar 06,2023Initial contact with Heather and Nathan was very helpful regarding our system requirements ( solar panels, invertor and battery ) and a highly competitive price. Roof fitters and electricians arrived on prearranged date, were polite and cheery, helpful and extremely tidy. Follow up questions have been answered in a timely manner by the office. Cannot fault the service so far other than the delay with the DNO ( no fault of Eco Energy).
Maureen Sim
Mar 06,2023The company were very efficient. The sales person was very helpful and the men who installed the panels were very good and explained it all to us. We would highly recommend this company and so glad we took the plunge to install the panels. No mess was left so all was good.
Christopher Blackwell
Mar 06,2023Eco-Energy were very honest and informative in all of our communication, giving a thorough run down of the process/proposed installation both over the phone and in person when surveying our property. They were understanding when we had delays with our HES application, and even brought forward our installation date when a free slot became available. The installation itself was completed in one day.
Don Renwick
Mar 06,2023My wife and I have been very pleased with Eco Energy. They attended when they said they would, they did the installation work quickly, quietly, and with a minimum of disruption, and have since speedily responded to any queries we have raised with them.
CRAIG HORNE
Mar 06,2023Initial enquiry with Gavin who was very knowledgeable and answered all my questions . Signed up and the installation team arrived the following Monday. The Electrician was excellent as I wanted the inverter and battery in a cupboard which he managed to do after a bit of work as it was not straight forward. The full installation was completed and working at 16.30 .The full team were excellent and would definitely recommend them . Cheers well done.
Craig Donnachie
Mar 06,2023Moved my installation forward by 2 months - installation team were quick and friendly - have answered all questions and Solar working well - would recommend
Calum Myles
Mar 05,2023It was smooth and no hassle from quote to install. I was concerned at first as there delivery was better than any other company, but all great in the end. The team turned up when the said, in fact started some of the work a day early.
Marion
Mar 04,2023A great service from day 1 to completion.
Jamie Outhwaite
Mar 03,2023Great service, ordered & fitted within one month of placing the order. Professional from start to finish.
Mr D Mcronald
Mar 03,2023Eco energy were very clear about everything right at the start . We had gone for three quotes but Jason from Eco energy was the only on to explain everything including MSC certification . Both the team that installed the panels and the team that put in the battery were very fussy about ensuring there was no mess and cleaned up afterwards . The actual fitting of the battery and panels was a very tidy job . Finally since having them installed any questions I have had have been answered promptly by the relevant member of the team .
Zbigniew Michniewicz
Mar 03,2023Firma znajaca sie na montarzu szybko i sprawnie. Polecam
Sandie Carson
Mar 03,2023We are really happy that we chose Eco Energy to supply and fit our solar panels and inverter. From the very start Heather was great and both the electricians and the installation team were very efficient and did a great job!! The customer service team have also been on hand for any questions we have needed to ask. I have already recommended Eco Energy to our neighbours!! Sandie and Jim
Eddie Gibbs
Mar 03,2023The team at Eco Energy were excellent throughout the entire process. The sales team explained, what is a somewhat odd process with the HES financial assistance available; and ensured you weren't bombarded with technical jargon. The installation team were diligent and understanding throughout the process, with excellent communication and resolution to all teething issues within a few days. I would recommend them to anyone considering a solar project and have already suggested them to a couple of friends.
George
Mar 15,2023From day one the staff at Eco Energy have been very helpful and knowledgeable. I am very appreciative of their guidance from initial discussions to install of my panels today. It has been a pleasure to deal with a company who are all pulling in the same direction and keen to help.