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Formerly Griffin Property Co, Emoov have decades of experience in the online sales and lettings sectors. Prospective clients can be assured they are in capable hands with Emoov. A small, family run business with an emphasis on friendly and responsive customer service, we at Emoov strive to provide invaluable peace of mind when navigating the property market. Offering a smooth and efficient online service, our team seek to take the hassle and unnecessary expense out of selling and letting. The simplicity of our online platform allows our clients to add their photographs and property details themselves and tailor their listings to their individual needs, and amend details at any time. We also offer a range of optional add-on features that cover everything a vendor or landlord would need to sell or let their property. With Emoov, you can sell your property for only £295, or let your property for as little as £39.50. Our expertise and advice is only a phone call or email away, ensuring clients have the utmost confidence in the process. Whether you are a vendor looking to sell a property, or a landlord seeking to let a property, please get in touch to find out more.
Reviews 872
H Anderson
Feb 18,2021WE HAVE ALWAYS BEEN HELPED BY YOU MRS. DEBBIE JUKES, FROM EMOOV, IN ALWAYS HELPING US TO SELL OUR HOUSE PRESENTLY. YOU ARE ALWAYS THERE TO HELP US, IN SELLING THE HOUSE, AND ABOVE ALL YOU ARE ALWAYS THERE BEHIND THE EMAIL WAITING TO HEAR, THAT WE HAVE ANOTHER VIEWER! ON TOP OF THAT YOU ARE VERY UNDERSTANDING AND YOU NOW KNOW US VERY WELL!!! WE REGARD YOU AS A FRIEND OF OURS!!!!! WITH YOUR HELP WE KNOW WE WILL SELL THIS HOUSE!!!!!
Jade
Feb 18,2021Our mortgage advisor Rachael was so helpful and provided an excellent service - and a stress free house move. Thank you!
natalie phillips
Feb 18,2021Fantastic service from Rachael, as a first time buyer and feeling in experienced to mortgages. Rachael was not only professional and efficient but also very friendly and confident in her field which in turn made us feel confident in her service especially when dealing with personal finance. She found a mortgage that Tailored to our needs with a single sign of the document to be processed. Thank you 😊
Susan Zacchetti
Feb 18,2021I am very pleased with Emoov. They helped me all the way through selling my house, even when the chain fell through they put the house straight back on hhe market. Which has now been sold SSTC. Hilary at Emoov was very kind and held my hand all the way through the process.
vspar
Feb 04,2021We have exchanged contracts last week on our sale, this is the second time we have used EMoov we cannot fault them. They respond quickly to any concerns and provide smooth communications all the way through the selling process. Professional service and great value.
Reena Patel
Feb 04,2021At the beginning seemed impressive and helpful. Reality struck not long after advert had gone live. They over inflated the price to give you false hope to lure you in. Sat online with no viewers and no one at emoov cared as they had already received payment upfront. Asked the agent to help us attract more views- had basic knowledge and no drive to sell the property. Poor customer service, lack of effort or empathy. I had to write my own advert as I the lady took to long to write it and when she did it was the generic bog standard one. They may be cheaper then high street agent but remember when they receive payment upfront they have no incentive to put their all into selling your property.
Max Whitaker
Jan 04,2021Absolutely disgraceful service from Griffin. Instructed solicitors to pursue a service charge before even calling or emailing to tell me there was an outstanding balance. Was told letters were sent to the subject property, however I was not residing at the address when the letters were sent. Was told their policy is to send letters - as if this means anything. Just because something is your policy, this doesn't make it right. Spoke to Nick on the phone who promised I would receive a call back from Desmond which never happened. Case was picked up by Steph who said I wouldn't recieve a call from Desmond due to the fact it had already been handed to the solicitors. I then responded explaining how I thought this was unreasonable, and that I would be happy to pay the service charge, but would leave a negative review if the issue was not resolved circumventing the solicitors. I was told this was threatening and that my cocmments would be passed onto the solicitor as this was considered defamation - how helpful! This was sent via email, instead of them returning my calls as requested. Overall, totally negative and unhelpful experience from all staff members dealt with. Situation and review could have been completely avoided if any member of staff had called (or even emailed me) to pay the balance.
Neil Gomar
Dec 17,2020Simple and easy to use platform. Claire set up the brochure and the house looked great. People wanting to view just book appointments on line. This was easy to use and arrange. Only downside is if you get a message from people you do not get a notification. The sale wasnt the easiest with lender issues and then an awful solicitor. Hilary was amazing and put up with me throughout the process and didnt give up. Would really recommend Emoov!
Tamara Southwood
Dec 15,2020The best Estate Agents ever! If you not sure about using Emoov, don't think twice. They are wonderful. The process was so easy, our contacts Claire and Hillary were always available, professional and kind. We would use them again in a flash and we cannot rate them highly enough. Both Claire and Hillary were amazing. My husband and I would like to thank them from the bottom of our hearts for everything they have done for us. They went above and beyond. The service you receive is great and puts to shame other estate agents out there.
stephen
Nov 03,2020Absolutely brilliant. Really helpful, encouraging and always ready to lead and reassure us along the way and all at a fraction of the price of a 'normal' high street estate agent. Particular mention to the lovely Claire and Hilary who were always willing 'to hold my hand' when I had wobbles through the process! Would definitely recommend. Thank you so much. I would say we would definitely use you again but I hope, now that we have finally moved into our new home, that we will not be moving again!
Claire
Oct 27,2020Emoov were absolutely fantastic throughout our house sale. Our contact was Hilary who couldn’t have been more helpful, she was excellent throughout, professional, understanding and friendly and a joy to deal with. She was always responsive and on hand during the sale. Really couldn’t fault her, she’s a treasure! Highly recommended.
Amy W
Sep 24,2020My experience with Griffin Residential to date has been an excellent one. I have sold stc within a week of listing and would highly recommend them as the service you get for the money you pay is great. I paid for the basic gold package expecting little input from the agent and to be dealing with all viewing requests and communications myself however, Calum has been great and goes out his way to help, he is very responsive and has handled all communications promptly. Having used online agent PB previously I can honestly say Griffin offer a far better and personable service.
Amy
Sep 03,2020Really helpful, always around to answer calls and emails. Our main contact Hilary was brilliant, ask first time buyers the whole experience seems a little daunting but Hilary was on hand to answer our many questions. If/when we come to sell we will 100% use emote.
Jon Fletcher
Sep 03,2020So, I wanted to sell my house. I got... Excellent prompt communication Out of hours support from Calum Over 30 viewings in about a month Very few time wasters Immediate responses to requests Excellent photos on line Sold my house for an absolute fraction of the price other estate agents were asking with no mandatory upfront charges. I did have to do the viewings myself but to be honest that was no hardship and at the end of the day it helped me control the process more fully. I 100% recommend Griffin to anyone looking to sell.
Liliana Rowley
Sep 02,2020Following endless disappointments from traditional ways of selling our house, we decided to try Emoove. From the initial approach to the moment our house went live, we couldn’t have been better supported. Public “thank you” to Claire Howard whose endless patience and professionalism has taken the pain our of this emotive process. Claire has been available all the way, she called when she said she’d call, and organised the photographer (who is also awesome) has not let us down. I’m confident our house will now appeal to a wider audience and id selling again, I’d most definitely used Emoove again. Well done guys, you’re an amazing team!
T Ryan
Aug 31,2020Emoov are shockingly bad!!! Have been listed with them for two months and heard virtually zero from them, but why would they, we paid upfront. Every time we complain, they apologise but nothing changes. My MIL sold with them and they consistently tried to encourage her to take a lower offer because the person who made the lower offer was using Emoov’s mortgage broker so of course Emoov get a commission on that. Tonight was the icing on the particularly horrific cake. We had a viewing booked and they were no shows. I spoke to two different advisors at Emoov and not one seemed to be in a position to contact the potential buyer to see if they were held up or not coming. As a result I wasted well over an hour waiting for somebody who didn’t show. They do not have your best interests at heart, their social media advertising is a sham, and once they have your money they couldn’t care less! Please do yourselves a favour and avoid them at all costs! If you don’t then you can’t say you weren’t warned!!! EDIT: I wanted to edit this post in light of Emoov’s response. 1. We listed the property at the market rate similar properties were being listed at in the area at the time and reduced it after seven days, not one day, because we’d had an offer on a property accepted and wanted a quick sale. 2. The dashboard does not provide this information. I have explored all areas of the dashboard and the only option available is for us to message them electronically which is not the same 3. Your colleagues I spoke to at the time of the missed viewing said they were unable to contact the perspective buyer as they didn’t have that information either 4. The pressure to sell at the lower price came far before any deadline was missed and it was immediate. Please do not try to dress this up as anything other than what it is. You do not have the interest of your buyers at heart. 5. to say you have been in constant communication is a complete and utter lie. We received an apology due to the poor levels of communication several weeks ago and since then nothing has changed. You can dress your reply up as you like on here but the facts are your service is abysmal and you simply do not care about clients once they have paid you your fee.
Mr and Mrs Rawlinson
Aug 20,2020I can’t emphasise enough what a fantastic service we have received with EMoov. This is the second time we’ve used them and each time they have been brilliant. From the initial phone call, through to helping us to arrange viewings and then choosing between offers the service has been first class. A huge thank you in particular to Ellie and Debbie - we couldn’t have done this without you!
Mark Pannell
Aug 19,2020Emoov did a fantastic job with great support and advice from the lovely ladies in the back office. Absolute professionals creating a listing that showed the property at it's best. I had 5 requests for viewings on the day it went live and the first person to view the property that evening put a full asking price offer in the following day. Result!!!! not too mention the £3000 saved in fees.
Sandra Parrish
Aug 14,2020Avoid like the plague! ,took my money up front before the lockdown asked for a review straight away! Only two viewings in almost four months despite me paying out for a primium listing 👿,then was ill advised to reduce the price,nothing for weeks and weeks!!! With a new agent now and have had 6 viewings and two outstanding offers already in less than a week'suprise ! Never will I ever consider using Emoov again and make sure all my friends and family stay well clear unless they want to be ripped off discusting shouldn't be allowed to perate in this way, I'm out of pocket buy £1300.00😈😈 You are blaintentley lying 👿 We decided to drop the price based on local agents guidelines for the price of our property,You couldn't sell a paper bag if it was placed Infront of You. No advice was taken as You based your valuation on a property sold in January 2019, and needed alot of updating .You are trying to cover yourselves due to total incompatance,and lies making out you had marketed it properly 👿 , I have spoken to lots of local agents and all say you should have given me a refund due to the fact that You had no intention! of selling my property and wanted my money !!shame on you , oh and you forgot to mention your business went into liquidation in 2018" I wonder why????? No guesses there if you don't look after your customers who pay your wages you won't have any left as bad news travals fast idiot's
Marsh House Farm, Lower Burnham Road, CM3 6HQ, Chelmsford, GB
https://emoov.co.uk/
Chantel Stephens
Feb 18,2021Most mortgage advisors treat you like a number. Rachael is different. Friendly and helpful, she helped make the process of securing the mortgage and moving house stress free - well, as stress free as possible. I mean, she didn't help pack up the boxes ;) But seriously, a great service. Thank you Rachael!!