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Formerly Griffin Property Co, Emoov have decades of experience in the online sales and lettings sectors. Prospective clients can be assured they are in capable hands with Emoov. A small, family run business with an emphasis on friendly and responsive customer service, we at Emoov strive to provide invaluable peace of mind when navigating the property market. Offering a smooth and efficient online service, our team seek to take the hassle and unnecessary expense out of selling and letting. The simplicity of our online platform allows our clients to add their photographs and property details themselves and tailor their listings to their individual needs, and amend details at any time. We also offer a range of optional add-on features that cover everything a vendor or landlord would need to sell or let their property. With Emoov, you can sell your property for only £295, or let your property for as little as £39.50. Our expertise and advice is only a phone call or email away, ensuring clients have the utmost confidence in the process. Whether you are a vendor looking to sell a property, or a landlord seeking to let a property, please get in touch to find out more.
Reviews 872
Miss Lomax
Jul 18,2020Excellent service from Emoov! Great value for money, professional and always courteous and helpful when needed! Mr & Mrs Elliott
Danny Binder
Jul 09,2020Griffin ticked every box for me. The website was so easy to use and the photographer was superb. Calum our agent communicated promptly and was so helpful. The For Sale sign was put up straight away and the Sold. Definitely recommend Griffin
Jonathan Gerlach
Jul 08,2020Great experience excellent value for money. Quick to respond to any questions.
Vic Gill
Jul 08,2020Would rather be homeless than deal with these lot again.
Steve Hodges
Jul 04,2020I sold my house on emoov (twice) - sadly, chain broke on first sale. By the time the sale fell through, Emoov had gone down & I thought I'd need to pay ten times as much through a high street agent. However, Emoov rose from the ashes (funded by Mashroom) and said they'd honour any outstanding contracts and I still had 3 months of service in which to sell. So I relisted & sold. The system works well. I got to decide when I was happy to show the house & appointments could then be made by interested parties. I set the price - no pushy advice forced on me. I must say - for such a low fee, I expected 'ryannair' service - but not so. The individuals I spoke to were helpful & seemed savvy - certainly didn't get the smarm that I'd have suffered from High Street agency. Saved about £6,500. Thanks emoov
Rick
Jul 01,2020I am perplexed by the previous negative review and suspicious, as I am currently selling my house via Griffin Residential and I have found their communications second to none. My phone calls and voicemails have all been answered speedily, and Calum has even answered my emails outside working hours. I have found Calum and his colleagues to be professional, informative, extremely helpful and friendly. To date I only have praise for Griffin Residential, who in my opinion easily outshine all the estate agents that I have dealt with in the past.
Customer
Jun 30,2020Sellers beware! The online selling portal is nowhere near as good as the website promises, and sends spammy, confusing, junk emails to potential buyers, with no follow up from griffin. No answer to emails, nobody answering the phone in the afternoon and no voicemail. You will lose potential viewings by using this amateur online estate agent - there are many out there with much better systems, so please don't risk it. After complaining about the many glitches in their system, I was pretty much told tough luck, and they even tried to sell me a useless upgrade that did not solve any of the problems. Contemptuous customer service if you ask me.
Mrs H
Jun 16,2020We have sold two properties with Emoov, and have been so impressed with the service we have received. Abi and Cassia have both been been very friendly and efficient in dealing with the initial stages of getting the properties on the market and arranging viewings. The photographers have done a great job and helped show our properties to their best advantage. Hilary in particular has really gone the extra mile in negotiating with buyers to get us the best possible price for our properties. We feel that we have received a better, more professional and more personal service than we ever have done previously with traditional agents, and for a fraction of the cost. We could not recommend Emoov more highly!
Kelly
Jun 10,2020As first time sellers, we were very nervous about putting our house on the market. We couldn't be more pleased that we decided to go with emoov as they have made the entire process so far an absolute breeze. We have had and continue to receive continuous support and the team are always there to help with any queries we have, no matter how silly they may seem! Despite working from home during the lockdown and having to contend with poor phone connections, Claire Howard has been an absolute trooper and such a pleasure to liaise with. She provided us with well researched advice, ensuring that we had as much accurate information about the market before going ahead during such turbulent times and never made us feel pressured into making decisions. Her expertise has really paid off as we have already accepted an offer on our house after having only been on the market a mere 4 days! Hillary has also been an absolute joy to work with, ensuring we got the best possible outcome for our sale. Thank you so much to the team at emoov for your ongoing support, we look forward to continuing this journey with you :)
Jack Course
Jun 07,2020I have dealt with Hilary Cleeton, since we have been looking for a property Hilary has been excellent. She’s there when ever we need her and always ready to help us, for first time buyers she has made our journey a lot easier than we thought it would be.
Anna Papas
Jun 06,2020I couldn’t rate EMoov highly enough and particularly Claire Howard taking such interest in marketing my property. You would think she is selling her own home! She is always easy to reach and really knows her stuff. In these uncertain times we are living in, Claire has also made sure that only one person is allowed to visit at any one time and that face masks and gloves are worn at all times. I have decided to also supply visitors with shoe covering. Honestly, having her next to me through the selling process is a god send. A massive ‘Thank you Claire’ for your support.
Peter
Jun 06,2020Our existing estate agent went very quiet immediately following the lockdown. The only contact they made with us was an email containing a link to an unhelpful video from one of the firm's partners. Enter EMOOV ! The wonderful Claire immediately set up the basic listing but explained that a photographer wouldn't be able to visit for the time being. No matter - we had plenty of our own internal and external shots. Compiling the description and key points was very easy - it was our house after all, so who else could do it better. Under Clair's careful guidance, pictures were loaded, description fields completed, links to Right Move and Zoopla established and we were up an running within a day. We had total control over the listing and the viewing availability, which could be changed to suit our changing commitments. Almost immediately viewings were booked by eager prospects and we have been able to show people round, observing Government guidance. Emoov and particularly Claire cannot be praised high enough for their close attention, client support and professionalism and we would recommend them in the highest possible terms.
ryan nunan
Jun 05,2020The site was easy to use, and I particually liked the way you could book viewings. Our agent was Hilary and she was nothing but helpful, kind and supportive of our move. Something that was much needed when moving in the middle of a Global Pandemic. Would recommend emoov for sure.
Chris Hill
May 27,2020We went with Emoov after looking at all of the main hybrid agents. Abi contacted me and reassured me with any concerns I had. Photos and floorplan were done with 2 days and the property was on the market the following day. While it was priced to sell, we had 8 viewings the next day and accepted an offer the following day. Throughout it all Abi was always in contact with us and incredibly helpful. When it came to negotiations Hilary was amazing. Nothing was too much for her. Absolutely delighted with the service we have received and won't hesitate to use them again.
Gary
May 15,2020From the professional guy who took the house photos, to Abbi who secured our sale and Hilary who helped us progress to completion, the service was first class. This is the second time we've used Emoov and would totally recommend them to anyone looking to sell their house. A final shout to Hilary for being so helpful and reassuring, who dealt with us so well and with such a friendly manner, you're the best!
Debbie Simons
May 11,2020Hilary is fantastic, would recommend her services to everyone xxxxx lovely person and went up and beyond to help us, xxxx
Brett
Apr 27,2020Hands down the nicest group of people to deal with in the property world. Whilst dealing with a tricky negotiation Hilary was able to calmly asses the situation and negotiate an offer that both the buyer and I were happy with, subsequently securing a deal in a less than favourable market. Thank you.
Tope
Mar 16,2020Excellent, excellent, the best estate agent I have dealt with miles apart from the high street estate agents who try to drive up price and have buyers compete. From the start Hilary who I have to say is the best estate agent and should win the award for this handles the process between the buyer and I until the sale completed. I am very grateful and would definitely recommend them. To the team at Emoov a big thank you from me.
Jane Arrowsmith
Mar 14,2020Selling your home is always a stressful time but I have had a brilliant service from Emoov. They rapidly got my house to the market,a dedicated sales executive, Abigail, was professional and knowledgeable in equal measures. She was always available on the phone or email and kept regular contact to review and update progress. When a sale was agreed, Hilary from customer service, advised on the next steps, and kept things on track, as before she was also always available by phone and email. I would recommend Emoov without hesitation as a truly outstanding on-line estate agent.
Marsh House Farm, Lower Burnham Road, CM3 6HQ, Chelmsford, GB
https://emoov.co.uk/
David Edwards
Aug 14,2020This was our second experience of Emoov, and the story is very similar to our first. A relative had struggled selling through a local estate agent, and she ended up being cajoled into accepting a ridiculously low price from a buyer who then kept reducing their offer further. We persuaded her to pull the sale, and relaunch through Emoov. We chose the pay up front, no success fee option, and she now has an acceptable offer from nice people to do business with. It's not that the Emoov Internet portal is so fantastic (though it's miles better than no portal at all) we found the big difference to be their responsiveness over the telephone. The phone was actually answered, we got to speak to our contact when we needed to, and there was no doubt whose side she was on when we did. Five stars.