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Emoov

Hosted by David Simmons

4.0 (872 Reviews)

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Formerly Griffin Property Co, Emoov have decades of experience in the online sales and lettings sectors. Prospective clients can be assured they are in capable hands with Emoov. A small, family run business with an emphasis on friendly and responsive customer service, we at Emoov strive to provide invaluable peace of mind when navigating the property market. Offering a smooth and efficient online service, our team seek to take the hassle and unnecessary expense out of selling and letting. The simplicity of our online platform allows our clients to add their photographs and property details themselves and tailor their listings to their individual needs, and amend details at any time. We also offer a range of optional add-on features that cover everything a vendor or landlord would need to sell or let their property. With Emoov, you can sell your property for only £295, or let your property for as little as £39.50. Our expertise and advice is only a phone call or email away, ensuring clients have the utmost confidence in the process. Whether you are a vendor looking to sell a property, or a landlord seeking to let a property, please get in touch to find out more.

Reviews 872

4.0

Out of 5.0

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Tinkerbell
Sep 24,2019

Have to say it has been a tale of two halves with emoov. When I first listed with them I was very unimpressed and disappointed with the customer service so much so I withdrew the property from the market and went with another estate agent. I subsequently saw that the original emoov had gone into administration. So for me I thought that was the end of the story. However after a potential buyer pulled out with the traditional agent I decided to give emoov another go. I saw they were offering to take back past customers and I decided to give it a go. The experience was very positive and within a week I was up for sale again. The customer service was top notch and the lady who did the photos was fantastic, very professional even more so than the other agency. I very much took control of the viewings and managed my viewing availability on line. It was so simple and painless. A much better experience than previously even with the traditional agent. Doing the work myself meant I could answer all the questions on the spot and also meant I didn't have to leave the house every time there was a viewing. My emoov estate agent Jason was also extremely helpful and helped when an offer was received which I accepted. I have now exchanged contracts and am about to complete this week. Online agents are not for the faint hearted and if you are not prepared to chat with potential buyers then probably it is not for you. I would recommend trying emoov and I managed to save a large amount of money doing so.

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Samantha
Sep 21,2019

I’ve found buying is hassle free with emoov. Easy to contact and I was kept informed every step of the way. Would be happy to deal with them when I next move

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Thomas THORP
Sep 20,2019

I am currently going through the purchase of a property that was advertised on Emoov. Since the initial viewing inquiry, right up until the solicitor stage, Hilary Cleeton at Emoov has been fantastic. Hilary is prompt, friendly and has been a pleasure to deal with. Any questions I have had or any queries requiring immediate responses, Hilary has dealt with in a timely, accurate and friendly manner. I can only speak from a buyer's perspective however, from what I have experienced, I wouldn't hesitate in recommending Emoov (especially Hilary) to anyone looking to alleviate some of the stress from the moving process. Emoov...take note - Hilary is an asset to your business.

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Michael
Sep 19,2019

Excellent customer service from everyone I've dealt with. Easy to use website that helps make viewings simple, great that you can also specify times that you are and are not available in advance. Will recommend to friends and family and will use again to move in the future.

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Charles Watson
Sep 19,2019

I chose Emoov on the recommendation of my sister who had used the service the year previously. I found the staff extremely helpful and knowledgeable and it was very easy to get everything set up and running. The dashboard provides up to date information on everything that is happening and as a seller I had control over how everything was presented. Properties are then advertised on Rightmove, Zoopla and Emoov. Contact via text as regards viewings is simple and straightforward and when it came to negotiations the experienced staff were brilliant and I achieved the amount I was hoping. In short, its a great concept, simple yet effective system and I am happy to give it 5 stars.

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oliver jeynes
Sep 18,2019

My experience with Emoov has been very positive. We saved a significant amount of money by using Emoov, when compared to typical high street estate agent. The team are very helpful, and maintain regular contact. There were a few snags with regard to booking viewings during periods when i was not available, and sometimes emails come through re bookings/offers with missing information, but generally this is all fixed with a quick phone call. Have used Emoov twice now, and would use again.

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Amy
Sep 11,2019

After House Network mysteriously went into administration without telling their customers, I decided to enquire with Emoov about selling my property. I spoke to someone on the phone who said they would call me back in 10 minutes after speaking to a manager. No one ever called back. A few days later I called them again (on the number which is plastered all over their website) and no one answered. It just rang and rang and finally went through to a generic "please leave a message after the tone" type answering message i.e. the kind of default message you get when you don't record your own. It was very bizarre as you'd expect a proper company to answer the phone, or at least have a customised answer phone message that relates to their company in some way! I don't know why anyone would want to sell a property with a company that might not answer the phone to potential buyers!

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Jade
Sep 10,2019

Really easy and straightforward - so much easier, quicker and more professional than my experience with the traditional high street estate agents. I loved being able to manage my listing and appointments online, rather than having to call up and manage. It was great having a professional photographer do the photos, they looked brilliant. It was great having a dedicated person to speak to if I needed to when it came to the negotiations and finer details - Hilary was fantastic and very helpful and responsive. I saved a huge amount of money and time going with emoov. I would highly recommend.

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Derek Swift
Sep 09,2019

Exceptional value for money. Thoroughly recommend if you are looking to move.

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Claire Grant
Sep 06,2019

I can't thank Abi, Jason and Hilary enough. Their professionalism and dedication to getting us the right buyer and offer for our property is greatly appreciated. I would definitely recommend using Emoov to anyone. When it's our turn again, we will be in touch.

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Mr Babarinsa
Sep 03,2019

Throughly enjoyed my experience with EMOOV. Highly recommended, helpful staff and smooth transition. What more could I ask for. Shout out to Amy Johnson who was incredibly charming and diligent.

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Lizzie Davidge
Aug 23,2019

Hilary was so helpful...we were in a very difficult situation with no mobile signal but wifi...she communicated with us via email as requested, and managed to sort out answering the questions we had about a property communicating with the vendor and then back to us. So helpful! many thanks

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Cathy
Aug 23,2019

Use this company or waste your money!!!

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Suzanne B
Aug 23,2019

Very good service. Would thoroughly recommend. Efficient and helpful.

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Shaun Hirst
Aug 22,2019

Don’t let the online ghosts get to you! These have been brilliant from start to finish. A lot more reliable than some walk estate agents! Would happily use the next time we move

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Alexandra Weekes
Aug 19,2019

I am writing as a Buyer from an Emoov customer. Emoov must ensure that the Vendor gives the Buyer the keys to the property, on the day of completion, at a reasonable time. Although I did not discuss the specific time,I never envisaged that the Vendor was left to do their own thing. I completed on the day that the Vendor wanted. I was waiting around all day until 19.00 hours in the evening before receiving the keys. When I came, the Vendor was still carting things out of the house. This is unacceptable. Traditional Estate Agents from my experience ensure that you can pick up the keys at least by 12.00 noon.

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Zara
Aug 15,2019

All our dealings with Emoov staff have been brilliant. Any query or issue we had, emoov were at the end of the phone to help. If someone wasn't available, they rang us back really quickly and everything was very efficient. The only improvement that's needed is to do with the portal that you use. It's not as user friendly as it could be. With a few simple changes it would be much better and would make everything quicker - eg. Being able to change time and dates of viewings once booked, and being able to message potential buyers/viewers. The staff are so helpful and efficient though so this makes up for it. Definitely will use them again!

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D Greenland
Aug 15,2019

Good service, excellent value for money compared to what I would have paid a high street agent

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Susan
Aug 08,2019

We bought a property which was sold by Emove and moved in 9 weeks later. Very efficient and helpful staff.

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Davies
Aug 07,2019

This is the second time we have used Emoov and we are totally happy with the service offered by this amazing company. From the very first contact we were treated with special attention and we were lucky to have Abi as our personal contact. She helped me through every process ..even loading photos for me when I was baffled by the downloading process. She was our first point of contact and could not have been more helpful. The photographer did a great job with pictures of our property which was definitely not the norm. We felt very supported in the whole process and with one successful sale and another hopefully nearing completion we could not be happier. If you can be on-site to show your prospective purchasers around and inform them of anything they might like to know, this is the company to use. Why pay Estate Agents their astronomical fees when the whole process can be as painless as this! Let’s face it....as long as your property can be put onto the main internet sites and you can be at the property to do the viewings, then it would be daft to use anyone else!

03455610050 [email protected]

Marsh House Farm, Lower Burnham Road, CM3 6HQ, Chelmsford, GB

https://emoov.co.uk/

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