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Reviews 180
Manuel
Apr 30,2025Savannah was AWESOME!!!!!!! She provided EXCELLENT service and support!!! She was very kind and professional!! Employee of the year!!! Great job!!!
Frank - Just Frank.
Apr 17,2025Epik has the best support. Real live people who want to help you, not offshored chat people that you have to jump through hurdles to get to. Emily Remington and Jonathan helped me solve some issues that I could not get my head around, so I can get back to business. I love Epik. Should have found them years ago. Like we say when we're new to Texas "Sorry I'm late: got here as soon as I could!"
Zuma Dogg
Apr 01,2025I've switched my domains from GoDaddy to Epik many years ago. The main thing about Epik is their great customer service. Whenever I call or email with questions they always answer quickly (even on weekends). It kinda feels like my own IT dept. And, the user interface is easy to use. Some of these domain companies can be a little shady. Definitely use Epik.
Extremely Civil
Mar 30,2025The support and service have been excellent. I am excited to see them adding new features and we are looking forward to promoting them with our partners and customers.
Aaron Gilliland
Mar 28,2025Excellent improvements. I had some issues with some .org accounts in the past, but this last year they have been amazing. The chat feature has been a life saver a number of times. Thank you! Keep up the great work.
Chadwick Eisman
Mar 25,2025Jonathan provided outstanding support in resolving a complicated billing issue with multiple domain purchases. He was patient, thorough, and proactive in ensuring everything was handled correctly. His professionalism and willingness to go the extra mile made the process much smoother. I truly appreciate his help and highly recommend Epik's customer support. Thanks again, Jonathan!
J&J Electronics
Mar 25,2025Recently needed tech support, which the issue was resolved in record time. Jonathan was the rep we worked with and he was able to verify the issue and working with his team of engineers they were able to get things working. I like it that they respond in real-time when using their chat option.
James Rayan
Feb 25,2025Their support is awesome, they help your product problem asap, I am glad
KM
Feb 25,2025Great new ownership and service! Great tech support (American based, clear lines and understandable voices) who are caring, polite and patient. They work with you and for you (Thanks, Savannah)! Terrific competitive pricing. We are migrating all our domains back to Epik (We have worked with them since they first opened). Testing out hosting services next week.
John Smith
Feb 22,2025Alexis, Amy, and Brian all rock the customer service at Epik!
Brian Sutton
Feb 11,2025I've been using Epik for a few years now, and it's always been easy to do anything I need. The one or two times I've had trouble, a quick call to support cleared up the problem. I chose Epik because they were the only entity I could find that would not allow censorship bullies to disrupt my service.
Don
Jan 24,2025Looking forward to posting my domain Cryptization.com!
Jordan
Jan 23,2025I forgot to renew a domain in time and contacted support, the registry for this TLD has no grace period but support (shoutout to Savannah) were able to get my domain renewed even though it was technically in redemption and (as I understand it) soon to be up for anyone to grab again. They even gave me a discount on the renewal too despite this being entirely my fault for forgetting. 10/10
Brandon Clifford
Jan 07,2025I've been with Epik for around four years, and every time I reached out to their support, they've been incredible kind, understanding, and helpful. Even when I struggled to explain or understand things. They were always patient and guided me through the process. When there were challenging issues, they took the time to research and help me find solutions. They always followed up promptly whenever they said they would call back. It's always been a completely positive experience. I'm glad I found Epik because they've been a reliable partner in managing my domains and hosting needs. Highly recommend them for their excellent support and service.
Muhammad Tasleem Qadri
Dec 31,2024Very rude behavior towards customer.
Driss Lmr
Nov 24,2024good experience
Jason Ong
Nov 22,2024Hi, Epik.com is down and there are no replies to my queries on my domain enquiry. Can someone help me? Thank you ___________________ Is the website down again? I have been waiting since 25 Nov
Phil
Nov 15,2024Sam at the help desk patiently walked me through several possible solutions to my problem. We finally figured it out.
Shelly Brock
Nov 12,2024Super helpful customer service with domain migration and connecting to ecommerce...which I have no idea about. Also, was able to correct some email issues. I'll be back to transfer more domains/email accounts!
Sam
May 03,2025One of the website that I manage kept going offline or certain elements on the site were not appearing. Rick is awesome! He went above and beyond to help me with this reoccurring issue. Thank you, Rick! My issue was resolved within a few days since it was so complex but Rick was calm and always helpful. Much appreciated!