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Reviews 180
affiliate men
Apr 18,2023Updated: After much disturbances, they finally updated the domain and renewed it. But this doesnt mean they have not reduced their services. It is terrible. And i will not register again from them. this people are complete scammer. They took money for renewal and refused to honor it for more than 3 weeks. I regreted not transferring this out. Now the domain is in grace period , i know they want me to loose it. Never do anything with them, please.
Jeremy D.
Apr 18,2023Their prices are now mediocre and goodwill gestures (e.g. waiving restoring fees) are now a thing of the past under new management, even if you've registered hundreds of domains with them.
A.N
Apr 12,2023Becareful They are scammers. They have stolen many customers last 6 months via Masterbucks Unfortunately, I was not aware of this until after they have not send me my money to my Paypal account for a week read this thread at namepros forum ( The fund can't be withdrawal from Epik. com via Masterbucks wallet )To see the opinions of people who have been robbed of these scammers
John Doe
Mar 28,2023Paid for a service via PayPal. Epik fails to provide the service for 3 days. I requested a refund. Epik refunds in IN-STORE CREDITS. My request to send back the money via PayPal was accepted by Epik. However, I am waiting for them to actually send back the money for 3 days now.
Alex
Mar 24,2023I’ve replenished my account to buy domains. The first thing I did was buy a .com. The money was written off from my balance. But the domain did not appear in my account. I wrote to the support team. They told me that they have "temporary problems". And the domain will be registered very soon. But they could not say when exactly. Remember that the money they wrote off from my balance sheet! The next day I registered a domain in the zone .org and the situation repeated. I’ve already paid for two domains, but none of them are registered. Nowhere on the site is information about what they have. This is a fraud of users!
Martha
Mar 17,2023Epik.com delivered the worst user and product experience I've ever had with a dot.com business of any type in over 25 years of buying from dot.com businesses. I purchased a domain name from them. Now I cannot get access to it or transfer it to another registrar--and they are USELESS providing help to fix the problem.
Denys Demchyna
Mar 10,2023Hi, My account on Epik is blocked. On my balance I have $10 800 which I have not been able to withdraw since October. 1. I have written dozens of letters to Epik Support, but the only answer - "please wait". 2. Tony several times guaranteed me that he will help to withdraw my funds! But for now he does not work in Epik anymore. 3. I have called Epik Support but now there are only robots answering my calls. In December, when it was still possible to reach them by call, the Support advised me to withdraw my money by selling domains on Marketplace with losing 9% commission, to another person, so that person will have the possibility to withdraw money by Masterbucks wallet. I tried to do this with a friend of mine, but after they blocked our accounts. Epik is the worst and unprofessional company I have ever worked with. They received my money, did not give me any opportunity to withdraw it, gave advice and tips and then blocked my account.
John
Mar 05,202330 days after we sold a Domain Name via Epik.com they still have not sent us our money. Still giving us the run around game. The escrow money was not for Epik.com to hold and use. We will take legal actions to protect ourselves and others against this abuse of the escrow business model. They have not paid us and continue to screw others in the same way. Seems to be a Ponzi scheme our kicking the can down the road BS. We may seek a Class Action as well. Contact us if you are a victim of Epik.com as well. If your are an employee of Epik and are a part of this scam, you are part of a crime and will be held accountable.
James Wittlich
Feb 28,2023Always prompt and knowledgable support, Amy was great.
Sujan
Feb 26,2023Still i have cashout my money of epik stupid.
Jacob Wilson
Feb 23,2023Custom support ignored me and I actually paid for one multiple times thinking my payment didn't go through. No refund or contact.
Ed
Feb 15,2023One of the agents, a gent named Bruno, has been the most helpful of all the folks I've interacted with at epik.com. I moved my businesses to epik.com from another service provider and find this platform to be significantly more stable overall. I'm glad I made the switch and it's agents like Bruno, who are not only competent in his knowledge base but also very patient and highly professional in doing his job.
AJ
Feb 07,2023Sold a domain through here, they sent money to masterbucks, been about 3 weeks and payment to my bank is still pending, they don't reply to support at masterbucks.com and it looks to be a scam company, should be prosecuted both this epik which has their logo on it and masterbucks. Edit just got paid, took 3 months for some reason???
nir fartuk
Feb 06,2023Save your money and time. DO NOT use any of Epik service!!!! I sold my domain 5 month ago using Epik domain escrow. My domain was sent to the buyer but until this moment I didn’t receive my money ($20K!!!). I had a call with new CEO Brian where he admit that thing are messed with the previous owner Rob. Some say he ran away with a few million dollars. They not return to my emails and have this India guys to take care of support without giving any real answers. This Company is a complete joke
Dave
Feb 03,2023Epik has turned into a horrible, dodgy company. In my case, they quickly locked me out of my domains that passed the renewal date just some days and put them in their REDEEM section, where they go trying to charge stiff fees. They DO NOT CARE OR HONOUR the LEGAL FACT that you are within the legal time frame to transfer your domains. They kidnap your domains by simply refusing to provide the AUTH CODES so that you can not transfer your Domains. Never mind what. This is highly unethical and goes against ICANN policies. BEWARE WITH EPIK - HUGE RED FLAG.
Dave Hill
Feb 01,2023I made four very important new domain name registrations over the course of a week. Epik took my money, sent me invoices marked "PAID", showed the domain names in my account, but never actually followed through with the public registration. The domain names were left publicly available. A week later the domains were registered elsewhere. I contacted Epiks legendary support about where my domains were, Epik sent an email saying the domains were no longer available and that they would be keeping my registration fees and giving me store credit. They then stonewall all questions about how my Epik registrations had priority by nearly week and if they could do anything to recover my domains. I understand they are broke and unable to pay debts, but not following through with basic domain name registration is a new low even for them. "Epik - the domain registrar that doesn't"
Aman Saifi
Jan 15,2023Scam scam scam. They do not pay escrow money.
NameSilo Consumer
Jan 14,2023I have 6200$ into my account and no one want to process my withdrawal!!!
jiewen yao
Jan 13,2023there are 62284usd can't withdraw since 2022.8. online support and email just like a robot . always reply same and unuseful .
team up
Apr 19,2023i have 60$ in masterbucks in epik.com and they didn't withdraw it at all and when i try to buy domains with it every domain i paid still now didn't registred they all thiefs