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Reviews 180
Alece Bacio
Nov 04,2024I was hesitant at first due to some past reviews, but I decided to give Epik a try after the ownership change, and I'm so glad I did! My experience has been nothing short of excellent. I’ve registered numerous domains with them, and each transaction has been smooth and hassle-free. What really impressed me was their user-friendly interface and the range of tools available for managing my domains. I also listed several of my domains for sale in their marketplace, and the process was seamless. Not only did I sell a few domains quickly, but the cashout process was incredibly straightforward. I’ve had no issues whatsoever. I can confidently say that Epik has restored my faith in domain registration and sales. I look forward to continuing my business with them!
Tim Brodie
Nov 03,2024Epik has always provided me with a excellent service, and professional results. I'm happy to recommend Epik to all.
Wolfgang Möcklin
Nov 02,2024So far I'm perfectly happy with the new management and their services provided at Epik and I'm looking forward to continue to entrust some of my assets there and benefit from the unique and not to find elsewhere functionality!
Logan Frederick
Nov 02,2024I shot myself in the foot by tangling up some legacy accounts for personal domains with my present business account. The agent I spoke with was pleasant and upbeat and got me sorted out quickly. I assume the support is domestic-- I had no issue understanding and being understood and enjoyed the experience. I appreciated their patience in waiting for me to clear all the authentication hurdles to access multiple emails I haven't touched in years and for the recommendation to avoid using my domain-related email address for account access, which hadn't occurred to me as a risk.
Jack Wylder
Oct 31,2024There was a dark period where Epik had strayed from the path (being sold sometimes does that) but they are back in the business of providing outstanding service!
JC
Oct 25,2024EXTREMELY inconsistent tech support. If you're lucky you get routed to one of the competent ones. That's happened about one time in four for me. More usually you get routed to someone who barely knows the job, breaks more than they fix, or very often just ignored entirely. I've never had the email support form actually get an answer (no, it wasn't caught in a spam filter).
Ramires Dudli
Oct 25,2024Epik has had issues in the past, but has been A++ since the ownership change. I have registered hundreds of domains with them and also SOLD quite a few through their marketplace, no issues with the cashouts ever either.
matt
Oct 24,2024Prompt service and nice reps! Thank you! -M
Tom McBoatFace
Oct 24,2024Fast, competent and friendly customer support, good prices, user friendly interface... Been using them for years, and they work great!
Marc D
Oct 24,2024Just love the business and the support as well as the Pro2A stance.
Mr Wong
Oct 23,2024Legendary support. Quick connection to livechat to solve issues.
Vick
Oct 22,2024As a long-standing Epik customer, I've consistently been impressed by their exceptional service. From their knowledgeable support team to their competitive pricing and wide range of domain extensions, Epik has proven to be a reliable and trustworthy partner. I've highly recommended them to others due to their outstanding customer experience.
Paul Wardell
Oct 22,2024Daniela was quick to get me the info I needed and gave me great advice on what I should do.
Guillaume
Oct 22,2024The support is, literally, Legendary! Sam, especially, goes over his way to be helpful and it's much appreciated. I've been with them for over 10 years.
姚杰文
Aug 22,2024they stold my 62284usd
Brian
Aug 08,2024The assistance and guidance I received was invaluable and absolutely critical to me getting my domains corrected. The fact that Epik can be reached via phone, email, and chat truly does set them apart from the rest of the pack when it comes to other registrars.
Silouan Wright
Jun 08,2024Firstly, very convoluted and complicated interface. Secondly, I bought a domain name and have been using it for my email. Out of nowhere, my domain expired, and they want $200 to retrieve it. I am now locked out of accessing many of my accounts now. They said they emailed me multiple warnings that my domain was expiring them. I received emails on my other domains expiring, but not this one. I asked them to forward me a copy of this email they sent to me, and they looked into it, and then said the "system won't allow them to do this". I asked them if there was anything they could do, and they said absolutely not. There was no flexibility. I was also locked out for renewing for 30 minutes, when I have important business to conduct. I asked them if I could renew over the phone, and they said no. Also, generally not a pleasurable experience with the person I was talking to. Having to repeat things 3 or 4 times, even when I was giving them the letters and the associated phonetics (a as in apple, l as in lima). After I buy the domain they are "stealing" from me, I will promptly be transferring it to another domain registrar, along with all my other domains, and not recommending this domain registrar to anyone who wants good customer service.
Louis
Jun 07,2024Sold a domain, never received payment. I used to think this was a good platform because of their easy options to sell and lease out domains. That being said, they stole $3,412.50 from me on the last sale I made through their platform on 12/20/2022. They sold my domain, deposited funds to their Masterbucks platform, I immediately requested withdrawal, and they just refer me to Masterbucks support who never replies, even after a year and a half of trying to get resolution. There's plenty of other reports of this, too. Don't trust this company.
J P
May 20,2024Dear Epik officer, My name is Piotr, and I am writing to you regarding an urgent matter concerning my website hosted on EPIK.com. For the past few days, my website has been experiencing an outage, and despite numerous attempts to reach out to the customer support team, I have not received any satisfactory resolution to the issue. It seems that my requests for assistance have not been adequately addressed by the customer service representatives. Your prompt attention to this matter would be greatly appreciated, as the downtime of my website is causing significant inconvenience and potential loss of business. Thank you for your time and consideration. I look forward to your response.
Monty G.
Nov 06,2024Epik's customer service has been excellent, and getting better all the time.